Just wanted to give a shout-out to the staff at this store. While vacationing in London my…read morehusband's walker had broken. These great folks fixed it for him at no charge. That is 5 stars in my mind. Thank you very much.

I stopped by to pick up a simple screwdriver one day (and was surprised by the price, a bit…read moreexpensive for a stubby flathead) only to realize upon getting home that it wasn't what I needed for the project I was working on. I stopped by to make the return and was told I couldn't do so until noon when the supervisor arrived because it was a credit card transaction and he had to approve it. Inconvenient, but I said I would stop by on my way home then to try again. When I arrived the cashier looked at me and said he just left so again I couldn't make the return. I told him that it was ridiculous that I had to keep coming back and he proceeded to tell me it was my fault because I had come just before closing time and also that I should have paid in cash and this wouldn't be an issue. He was incredibly rude!! Since when is it the customer's fault that you can't provide appropriate services within your operating hours?! And I can pay however I want, that's why you have a debit terminal! AWFUL!

In Pinner there used to be a rather cluttered but Aladdin's cave-like hardware shop before the…read morerailway bridge. It has been gone for a while now, so I'm relieved to find that this store contains much of the same household essentials at a similar price point but in a much cleaner layout. Sure you're not going to be able to buy timber from here but if you came out on a Saturday morning to go to the post office and you needed to buy some fuses then this place fits the bill just nicely. The store is laid out pretty logically, so I was able to find the fuses straight away, and the price was good (£1.50 for a pack of nine mixed fuses as I wasn't sure what size I needed). I quickly paid and then I was on my way. Of course I wish it had all turned out for the better - I thought I needed a new fuse for a plug but it turned out the lawnmower was just broken... so I had to head out again to get a new one from Argos, but that's another story. I would happily come back here for similar products as the store made it easy to find products and the person work was a helpful chap (he was helping someone else as I paid).

Great little locksmith/diy store/door handle shop bang on Wandsworth High Street right next to the…read morechippy. I went in to get a key cut and was presented by an extraordinary man who looked like he'd jumped ship from a pirate vessel in Morocco and didn't talk to me. Or anyone else for that matter. The job was done in a couple of minutes and cost about four quid. Can't say fairer than that. Apart from this service, the shop is the perfect place to pick up random bits of diy at cut prices and is a generally useful place to know about. Very local, very basic, but very good. Also does engravings.

I spent a few hundred pounds on oak worktops from this company. I found it a stressful process and…read morethe girl who was dealing with my order was generally unhelpful, a bit rude or incompetent on two occasions. We waited an age to find out when our order was to be delivered (after paying). They delivered at the wrong time and didn't phone in advance as promised. The worktops themselves split in places along the staves after a few months. Sorry, but I certainly cannot recommend this company or its products.

I shopped around before finally ordering from this company and they could not be matched on…read morequality, price or service. I phoned up a couple of times inquiring about cutting services/lead times etc and the people that work there were very helpful (and patient!). Although you have to have someone present to help offload I was given plenty of notice, a courtesy call on the day and the driver was very helpful and charming! Highly recommended.

Mr B.G telephoned c and m carpets at 8.35am to request a job to be carried out. At this time we are…read morevery busy loading up the carpet fitters to ensure all the bookings organised are met to the time slots given. My response was "sorry to interrupt you but we are very busy at the moment please can I take your phone number and call you back as soon as we are free" B.G response was make sure you give me priority as its an emergency!! He continued to retaliate and at that point I replied " if it's that much of an emergency call 999. His reply was stop cunting me off!! At this point I called him a knobhead and the phone went down. 10 minutes later I recieve a call from his partner and she replied "if you don't do the work I will bad mouth you and write up bad reviews on your company! She then explained that they have had a death in the family and she is pregnant. I telephoned several minutes later to apologise for calling him a knobhead but everyone has problems in there life which is no excuse to take out on a salesman! I guess customers are always right and I should have been professional enough to terminate the telephone conversation before it escalated. I have been running my business for 15 years now providing the best possible service and providing very reasonable prices saving my customers a lot of money. A lot of my customers are repeat custom! I guess you can't please everyone. They are very bitter customers I'm guessing due to there circumstances I hope it all gets better for them.

used before and was indifferent about the service and accepted the low level of quality because you…read moreget what you pay for. however calling up with an emergency job that needed to be done as soon as possible as flooring needed to be removed so pipes could be run for a new boiler as mine was condemned 2 weeks after moving into a new property and my pregnant asthmatic wife was waking up every night with sever asthma attacks the sales man proceeded to say "I literally just walked into the door" (10 minuets after it should have opened) "if its that much of an emergency call 999" and "what ever you knob head your just some cunt" apology was recieved. still bad practice but took responsibility so from one star to 2.4.

Bargain Beds 116 High Street Edgware a very good place to buy a bed. Especially the kind honest…read moreservice you get! It is being scammed by another company calling themselves BargainBeds.shop and using all the details of the REAL company in Edgware on the corner. I'm sure all of your loyal customers will know where to get there beds from! Thankyou for all the great beds and service!

I had the same experience as the previous reviewer! Bought an egg chair following a link on google…read more The website was Bargain Beds with all their info and I got an invoice. However when I clicked on the "view your order" I was immediately suspicious as the response was no such website? Tried calling and emailing the store unsuccessfully. Thankfully I'd used my credit card so I immediately (within 6 hours) reported it to my bank and they blocked the payment. Upon investigation they quickly co formed it was a scam and I was refunded the full amount. AVOID ANY WEBSITE CLAIMING TO BE THIS COMPANY

A brilliant firm with outstanding customer service and competitive prices. Ordered a desk from them…read moreand had it delivered the next day. They even carried it into the house and up multiple flights of stairs. When there was a slight problem I gave them a call and they came back the next day to fix it. Andrew's was recommended to me by a friend and I will definitely be passing on the recommendation.

AOF is steps from Old Street Station so on a recent mission for an office working/common table I…read morepopped in to see if they might have something secondhand that would fit the bill. This location has a HUGE amount of used office furniture. Desk, chairs, tables, etc. Some of it in great condition, some of it not-so-great. It's all cleanly laid out in this warehouse. They also sell new/custom lines as well, which they clearly try to steer you towards. Pet peeve -- LIST THE PRICES on the items. FFS, I do not want to have to ask you how much each thing costs. I won't bother you about a chair that is 4x overpriced, ok lads? Free delivery in/around London - so that's nice. I didn't end up liking anything particularly on this visit, nor did I want to order new/custom (could do that somewhere else) -- the appeal of same or next day delivery was nice but asking about prices and then getting very lackluster information from the attendant kind of put me off. He kind of shoo'ed me away and gave me his card to call him. Like, I'm here right now. SELL ME SOMETHING. Anyway, it's not a bad shout if you need some lightly used office furniture for your office, startup, or even at home depending on your space. Looks like their inventory rotates relatively often so worth a stop in as its very convenient to local transport and right off Old Street.

I have always been absolutely delighted with the service I have received whenever I've visited any…read moreFeather & Black store and the one in Sunningdale has to be the best. My wife and I ordered a bed from them at the start of December and were treated to what can only be described as excellent customer service. They went out of their way to show us the different options for colour in the bed we had chosen and after a request for a discount offered us the price that it would be in the Boxing Day sale! Delivery was originally quoted as early January but after a couple of phonecalls by their staff it was with us before Christmas. Unfortunately one small part of the bed had a mark on it when delivered but it was replaced with no fuss in a couple of days. They are pricey but you get what you pay for in the quality of the product and the wonderful service.