I own 3 Airbnb rentals that Katie cleans regularly. Her attention to detail is exactly what I was…read morelooking for. My guests are always complimenting on the fresh smell of our linen and how clean everything is thanks to the crew at Immaculate Home. They show up when they say they are going to and exceed expectations every time. I look forward to working with Katie and her team for years to come.

Top notch job-she takes pride in her work and it shows! Very detailed and consistent work.read more

After dog sitting for my son's giant labradoodle who slept on my bed, I took my duvet covet to…read moreNature's Best Cleaners. Wow! It came back looking better than before the doggie visit! And the price was very reasonable. I will be taking my tricky laundry to them again.

DO NOT BRING YOUR STUFF HERE!!! ESPECIALLY WEDDING DRESSES! My wife brought her wedding dress here…read moreto have it cleaned before our wedding and upon first pick up it had a dirt spot on it! They offered to reclean it for free but no refund. Upon the second pick up she discovered a whole new dirt spot on the dress that wasnt there the first time. THIS IS VERY UNPROFESSIONAL AND I WILL NEVER SUGGEST ANYONE BRING ANYTHING TO THEM AGAIN!

This is my second time visiting this place and I am so completely unsatisfied. WOW I work at 7:30…read moreand needed to wash my clothes, I get when they open, the guy who unlocked the store. RUDE as RUDE can be, we had to change machines twice one was out of order, but didn't say it was out of order. Then the next one wouldn't take the coins so had to use a credit card and kept getting declined, switched the machine again. Finally after 30 minutes. We were off. Being watched like some thief in the night. Nothing but rude jesters. I don't understand why people have zero customer service and are so completely rude. I have read the reviews and am sad, that people have no common sense. I won't return.

I put money in machine to exchange $20. I was given combination of quarters and tokens. Nowhere…read moreon machine was this combination noted. Now management is not available to give me my $11 (exchange for the tokens). He is calling me Karen and saying that asking for my money is highly inappropriate!

We serve private aircraft from all over the world and are always happy with the service and the…read moreresults. A rush order yesterday absolutely delighted the flight crew. Great job again!

I will preface this by saying that I dropped my clothing off at the NW location. Everything gets…read moreshipped downtown for cleaning anyway, so this is the best place to post my review. This review rates one star only because I cannot give what I want to give which is zero stars. I originally dropped off two dress shirts and a blue blazer. I asked specifically for the dress shirts to be laundered and pressed, and for the blazer to be dry cleaned and pressed. I just moved to Rochester from San Diego, and have been getting my clothes done this way for years, so I figured there should be no issues. I think it is worth pointing out to the reader that I am actually from Rochester, MN. I grew up here, went to elementary, middle, and high school here. I've been away from home for the last 20 years, and I use Yelp all the time but have never felt passionate enough to actually post a negative review. This is my very first Yelp review ever, and it is well deserved. I am not exaggerating when I say this, but it was the absolute worst cleaning job I have ever received in my life. As a recently retired Marine, I have had laundry professionally done all over the country, and all over the world, and never have I encountered (1) so many simple, completely avoidable mistakes, and (2) such incredibly inferior service. I brought my items back to Dison's and showed them the dirty collar, the multiple spots that were not washed out, and the badly wrinkled condition of the shirt; there were wrinkles pressed into both shirts all over the place. At first I thought that the wrinkles might come out after a few minutes of wearing the shirt. After inspecting the shirts by touch, it was clear that they had been lightly starched...when my pick-up ticket said "no starch." This was a point that the manager debated with me; she said they weren't starched, I feel that they were. Regardless, there were these ridiculous clip marks pressed into the bottom of the body of the shirt. When I pointed those out the manager told me that I had the "option" of asking for "no clips." WTF??? Are you kidding me? Then why not just make the default setting for your service "no clips" to begin with? That is not the end of the story, though. I took my clothes home, said eff it, and decided to just do it myself. About a week later I did laundry. I tossed my shirts in the wash and when I pulled them out I noticed something that I had missed the first time...THEY WROTE MY NAME ON MY SHIRT WITH AN EFFING SHARPIE!!! My head almost exploded. I looked at the other shirt and sure enough, they wrote my name on that one too. THEY DIDN'T EVEN SPELL MY NAME CORRECTLY!!! Let me be perfectly clear, as a Marine I have had to mark all of my dress uniforms by hand with an ink pad and rubber stamp. That is the Marine Corps, and it prevents people from stealing your stuff. This is the civilian world, and it is 2015 and no cleaner should be using such an antiquated system for identification of garments. When I went back to the cleaner for the third time, the sweet little woman there (not the manager) told me that it was indeed their policy to write on your clothing with Sharpie marker and that I would have to speak with the owner downtown. So I headed downtown. I just could not believe that every businessman in the city was walking around with his name scribbled in marker on his shirt. After arriving at Dison's on Broadway and speaking to Mr. Dison, he made it abundantly clear that he was not going to give me what I wanted which was replacement value for my dress shirts. "Not doin' it," he said. He did offer to wash the marker out, but I honestly don't trust Dison's with my clothing anymore. Thanks but no thanks. As for my blazer, it was as equally terribly pressed as my shirts. The inside seam of my left lapel had been squished and rolled during pressing such that the seam was running up the front of the body of the blazer...WTF??? It just looks nasty. I cannot believe they let any of these garments actually leave their premises without feeling completely embarrassed. To be fair, I will say that the first time I went back (before I noticed the Sharpie markings), they did agree to refund me the $19.32 that I paid for cleaning. I still cannot figure out why they are charging so much. Getting one dress shirt laundered and pressed in San Diego is less that two dollars per shirt. Anyway, if you have read this far, thank you. Please pass the word along to your friends, family members, and colleagues. I sincerely feel that Dison's needs to have their operations audited by an independent external party before they are allowed to continue operating as a professional cleaning service.

1.No hot water 2. The entire laundromat is filthy…read more 3. Restroom is locked. 4. The owner does not respond to problems.

Clean place, easy to access. There were two machines out of service but they have so many to use…read moreit didn't matter. There are three sizes of washers and dryers to use - two VERY large dryers for comforters/large blankets. A restroom is available as is seating. Coins or cards accepted. Definitely a good laundromat. Wednesdays are discounted wash days - I'd utilize those as the price per is a little high. Machines perform well.