Wade, the president of the bank has given us false hope, does not communicate, gives us false…read moredeadlines and downright left us hanging at the last minute for a construction loan. Would be more than happy to give anyone all of our documentation and details via messenger or at 979-389-2482. Not a small town bank and a joke. So much red tape I don't know how this bank will survive knowing what we know now. Please recommend do NOT even start with this bank. A long road of disappointments.

Today I again requested information from Gena McLaughlin that I've been trying to get for the past…read moreyear to no avail. Very frustrating. https://m.imdb.com/name/nm1612294/filmotype/miscellaneous?ref_=m_nmfm_1 http://linkedin.com/in/marysalardino

Yes, having to endure the 'remodel' was trying for most patrons, but nothing about last year (2020)…read morewas pleasant, so probably better that the necessary disruption occurred when it did. Would never go back to banking with a traditional 'big' bank. Credit Unions are where it's at, as far as I'm concerned. Owned by their members, local, and providing all of the same services as the scandal-ridden, corrupt competitors, -- Wells Fargo, Chase, BoA, etc etc etc ad nauseum. We all have to do our banking somewhere, and for my needs, ENT does the job, and helps me sleep at night.

Super RUDE TELLER at the PUEBLO WEST ENT lobby!!! WOW! Just went in to deposit my cash tips I had…read moresaved and this BEAST had to hand count it rather than put it into the cash counting machine... made rude remarks about me making the deposit and then put it into my checking, when I SPECIFICALLY SAID deposit into saving! ga! Dang! if she hates her JOB that much, she should be digging ditches!! RUDE!

I had a CD question and stopped at the location in Pueblo on HWY 50. I had the pleasure of working…read morewith Mariah Escajeda who was extremely helpful and very informed on the interest rates and maturity dates of the CD's they offered. She was so engaging in conversation and made me feel at ease while I was asking numerous questions. Mariah is so patient and made me feel like I was her #1 customer! What an amazing asset she is to Security Service. Kudo's to her.

Mariah E went above and beyond in every single possible way. My mother had a health scare and at…read morethe same time was online compromised. Mariah took her time with us and even stayed afterhours to make sure we felt comfortable with all of our accounts and loans. She explained each process and how the bank could help in easy terms to understand which brought our anxiety to manageable levels. We don't often give reviews but after going back again and Mariah once again taking "above and beyond" time to help us, we couldn't not say something. If you are looking for a banker I highly recommend you talk with her. Especially if you need someone that your parent or grandparent can rely on. Thank you thank you Mariah. You made our horrible situation much better. Bless you!

If I could give ZERO STARS I would. Went into WellsFargo to cash a check for the SECOND TIME today…read more Saw the same teller who was actually really nice. Try to cash check does not go through AGAIN. Some manager a white lady w short brown hair comes up and says "Sorry there is nothing I can do", I tell her my boss and I spoke to the banks customer service for an hour and they instructed me to come in and try to cash it and if there were any issues the bank needs to call corporate to verify. Lady simply says "No we can't do that". I am at the bank w two children. Told her please I have been a customer for over 20 years. DOES NOT CARE! I will be reporting her tomorrow.

I have had no issues with Wells Fargo so therefore, I would recommend them to anyone. They service…read moremy auto loan.

Friendly and helpful customer service. I have been a customer for a long time and like Minnequa…read moreWorks different loan options, and I think there online banking is well designed and generally good, pretty easy to access and use, well organized. Reasonable interest costs on personal loans and Cash Works loans.

Spoke with the phone bank to get information and I spoke with Veneranda and she helped me with all…read moremy questions in quality time and took the time to explain exactly what I needed.. I'd give her A 10/10 for the great information

In the last 6 weeks this bank has been doing fishy shit. Been with them for 22 yrs, I'm now looking…read morefor another bank. Money goes missing, I've heard from fellow co-workers that have been experiencing the same thing I have. Don't trust this place with your checking account. I never had a problem until I became more active. I actually got the app because money started disappearing. Waiting for my bank statement now my app and e& statement don't match. While on the phone with a banker my app and her information didn't match

If a robber came in while I was dropping deposits or getting a change order, I would ask them to…read moreshoot me, because I would for sure be going to a better place. No really, Heaven, Hell, or just dead, it would be better. Instead of listing the seriously long list of service complaints let me just say a few and why I came here. I come here because my business has a corporate account here, and its very close to work. Why do I hate it so much? No one smiles . . . . ever. A few tellers roll their eyes consistently at 70% of the customers I see them deal with. No Thank Yous are ever made unless a customer says it. If I had a penny for every time one of these tellers miscounted a deposit, well I would arguably have at least whats in their sad excuse for a vault. Its dirty, slow, and just sad. The few good tellers they have had all left. When I see them around town, they acknowledge that this location is a black hole of doom. Terrible to use Harry Potter as an example for anything, but really this place is much like Azkaban with Dementors for tellers that suck happiness out those who visit there. You leave each visit just feeling empty and frustrated. Cuss words don't clarify and justify any experience here. Long story short and after many visits from my management team and area managers, we moved our corporate account over to wells fargo. Further drive, but we leave as happy as we came. On the flip side, if you use U S Bank, go to the Albertsons branch down the road. Its a completely opposite experience, but they are a 1/6th the size and in a grocery store.

This has been my credit union for 25+ years. I recently refinanced my house and Lynn Smith made it…read morean absolute dream experience I highly recommend her and the credit union for all your banking needs..

Just wanted to say we love the staff at the branch on pueblo Blvd. The people care about you…read more The other branches just put tab a in slot b. We've had our money with sunflower for 23 years had were just ready to close all our accounts, but Robin was extremely helpful, and spoke with her manager to take care of us. I makes me have a little renewed faith on people. Thank you for your service.

They allowed a stop payment on a check a week after it clear , processed and cashed.i lost 2,200…read moredollars and they charged me 30 dollars to do it.they robbed me stop payments are only allowed before check is cashed

This place sucks. I went in to transfer money to my 85 year old mother in law. But it seems that my…read moredebit cards would not work. I'm not a member of Wells Fargo and will not be ever. Anyway I go to sun West Bank and they give me the money from my debit cards. Still don't know why Wells Fargo could not. Then I go to deposit the cash in my mother in laws account. They could not take the cash because I was not a member. It had to be a money order. I'm sorry is cash not a good form of transactions anymore. I don't know if it was because of how I was dressed or because I'm handicapped. Either way they do not care.

this was the second time i have tried to use the atm and all it kept saying unavailable. what gets…read moremy goat.... now i have to pay a fee elsewhere because i can't get my money from my own blasted bank and worse yet they won't reimburse me the fees because its not a wells fargo bank atm.... you think i enjoy driving all over creation looking for an atm where i xan get the anount i needed..... good lord. both today and july 3rd not available.. maybe we need to go back to using all cash and forget the banks!