Very responsive and kind... we were able to resolve our issue quickly. Wonderful, neighborly…read moreservice.

Great company. Did right by me at the Pizza Hut in Carolina Forest. Their technician was extremely…read morekind and so was the owner. God bless!

Jeff, the owner of East Coast Lock & Key, delivers an incredible service from start to finish…read more Professional, responsive, and clearly knows his craft inside and out. Pricing was more than reasonable, especially for the level of service provided. This was honestly beyond a five-star experience. Proud to support a business serving the Grand Strand and beyond. If you need a locksmith, don't overthink it--call Jeff.

Jeff, the owner of East Coast Lock and Key went above and beyond the call of duty to cut and…read moreprogram a second key for my newly purchased used 2015 Mazda CX-9. He is professional, comes to you, wherever you are, courteous, down to earth, will not charge you if the key doesn't work and get this ...half the price of the dealership. I am keeping his business card, because anytime I have a problem with a lock, I am calling Jeff.

Helpful, friendly, did what I hired them to do. There was a jacked up codepad thing on the door…read morefrom the previous owners, which the serviceman was able to reset and fix for me, and he also installed new locks quickly and easily. My only complaint is that he didn't have a lot of hardware in his truck, because I wanted to German Shepherd-proof the doors (my dog is an escape artist) and he wasn't able to help with that. Overall, would recommend, though.

They were communicative , very quick to arrive and ready to assist me with my broken lock. My lock…read morewas getting caught up in the door Jam. They quickly diagnosed the problem and fixed the issue right away. They were responsive, helpful, knowledgeable and most importantly HONEST . I highly recommend them. 5 Stars.

To start, they charge exorbitant amount in service charges and labor. I had my schlange lock fail…read moreat my condo. I called out for a service call to open the lock since I'm not in the area of my condo. I had guests I was renting too. They arrived, first thing is tech could hardly speak English. Said he couldn't pick the lock. Had to drill. Took him 15 min. Since my lock was destroyed, I needed another lock. He had no inventory at all. Has to go to Home Depot which is 10 min away. Little did I know that I'm being charged by the hour. The tech needed help from another tech because he was had no clue. They were there for two hours??? I've been to this store many times. It doesn't take multiple hours to get the lock I wanted. In fact, I texted the one to them so really it was a no brainer. They finally came back, installed the lock. Took them 30+ min. So here is the good part. They charged me almost 400 dollars for service call,labor in taking off the lock. It took him like 15min. Total bill was over 800.00 with the new lock etc. when I disputed these labor and service charges, they explained their business is closed and tech carried no inventory. It was 4pm. So I had to pay labor for them to spend 2+ hours in Home Depot. My guess they were having tacos somewhere. This company is a major rip-off. Stay away.

We had a boot attached to our golf cart in a beach parking lot in North Myrtle Beach. When the key…read morewas inserted into the boot to take it off after an afternoon at the beach, the key broke in half, leaving part of it in the lock. I called three locksmiths to have help with removing the boot. One returned my call, saying they could not come; the second one said that someone would call but did not. The third was My Locksmith Pro, and they were excellent. Someone called me back in less than five minutes and said he was on a job but would be there right after he finished. When "D" arrived, he was quick efficient, and thorough. He immediately got to work and was finished in less than 15 minutes. We could not have had better service.

He is the best! I called and he showed up in 45 minutes to change my locks on the house. You will…read morenot be disappointed

After calling several places to make a key for my wife's old VW Jetta, Grand Strand Lock & Ket was…read morequick, responsive, educational (explained the benefits of having a separate key along with the key fob) informative, efficient, & very affordable.

David was prompt to respond and provide details on availability, upfront pricing, and services…read moreprovided. While we ended up not needing his services overall, I would consider D&L Lock and Door for future residential needs.

David was great! D&L is now my local locksmith. David has over 40 years of expertise & was able to…read morecomplete my new lock/keypad/extra keys very quickly. He communicated well, was on time, and made it clear he understood what we needed. He walked me through all the steps to complete the "wifi" part of the smart lock & really made sure he set me up for success. Thank you David for putting my mind at ease. Highly recommend!

After several attempts to get a key made, and many trips to hardware stores, U-haul and others, we…read morefound Eastway and tried it on a whim. We must have passed this place a thousand times and never noticed it. They were able to make us a key and there was no problem!! Thank you so much for all your help and we were thrilled that we didn't have to search for the Holy Grail!!!

I was looking for a brick and mortar key shop locksmith service. After calling around and finding…read moreout that everyone expected me to pay extra for their convenience to be able to come to me because they no longer have to pay rent on a brick and mortar, I found this place. I went over super friendly knocked me out a whole bunch of keys told me that some of the keys might not work because they were weird locks so you know let me go out the door knowing as much knowledge as he could possibly let me know which is always a plus. All of the keys except two work and they were the very unusual key/locks. They have a great selection of hardware like for cabinets and things like that that obviously goes unnoticed because I saw some pieces there that I haven't seen anywhere else that I absolutely love, they also sell safes and all sorts of accessories that have to do with the world of security keys lock safes hardware at your house they're a lot more than a lock, key shop You should check them out.

I went to let my dog out and the door somehow locked behind me in the middle of the night. I was…read moreworried and using my neighbor's phone to call locksmith after locksmith. Many on google said they were closed, many were reportedly open but didn't answer, and the ones who did answer refused to drive from Myrtle Beach to Conway. Then I called Perry. He asked for my address and arrived at my house within 25 minutes... no muss/ no fuss! He tried to unlock my lock for about an hour. I was super afraid he would give up and leave but he didn't. He kept trying until he got me inside. Turns out the only reason the lock took so long is due to failsafes in the lock's design to keep it from being picked. I asked him to drill off the lock and even when it broke a drill bit, he kept going. That's why I say he's persistent. This guy is the best!

Perry was professional and changed my locks very quickly. Price was very fair and reasonable. He is…read morehonest and did not leave any mess at all. I would highly recommend him and will use his services again. Thank you Perry!

Beware! BJ Locksmith may not be sending their own staff and you won't even know until you are…read morehanded the bill! Price $470 to break through a windows to get into my house. Tech not able to use tools to get in front door. Event occurred around noon on 12.24.24. Was told by tech that boss wasn't in so I paid . When called original number BJ Locksmith would not stand behind company THEY sent. Was told by BJ that their was nothing they could do about it even though they got a cut of the $470. Poor business ethics!​. Poor quality, Low value.

Needed a lock replaced in a hurry and BJ's responded well…read more Had the necessary equipment on board and quickly responded. It's great when someone answers phone and responds!