We purchased a set of sofas from Big Sandy three years ago and purchased the warranty for both…read moresofas. The fabric on both sofas pulled after a few months and ripped after about 2 years. The sales woman told us before the purchase that anything that happens to the sofas would be covered under the extended warranty. That is a bald face lie. The warranty company refuses to replace the sofas. However, they will reimburse us for the warranty for a new purchase at Big Sandy. We paid close to $3,000 for awful pieces of furniture. Overpriced for subpar furniture.

i am Im highly disappointed in the customer service that I receivedin the Cadillac Michigan store…read more The gentleman that I was speaking with refused to help me get a can of diced tomatoes and a bag of cat litter for my 12 cats. I am a disabled person that is wheelchair bound and all the guy kept doing was looking at me like I was crazy. It's already bad enough that I get treated badly every place I go and this trip was no different but got treated a lot worse than other establishments. The employees name was Kevin. I couldn't catch his last name but he is the rudest person I have encountered.

Employees like to run and hide when it comes to lifting something heavy. Seen most of them…read morewalking around collecting a pay check.

I was greeted as I walked in by a gardening employee Mike who asked if I needed help. He then took…read moreme under his wing to tackle my shopping list. Very helpful and accommodating. As a visitor to Michigan, I was very pleased with the service and the selection of items still in the garden center (mulch, stones) that I needed. This my 4th or 5th visit to the store since July and I can almost always count on getting assistance putting heavy bags in my car. Mike and Chris are engaging, attentive, and hard-working. Thank you to all who stepped up to help me finish my projects. I highly recommend this Home Depot in Cadillac, MI!

Excellent service. And they gave a free estimate found the problem and had the parts and stock to…read moredo the repair at reasonable price. Thank you, Tim.

I am very pleased with the service I received. They repaired my Dyson as soon as they received the…read morerepair parts from Dyson. Dyson on the other hand takes it's good old time providing the repair parts. The owners kept me apraised of the delivery estimates, and they shared my frustration over Dyson's slow delivery.

This Goodwill has gone crazy. There is nothing lower than $3.99. Today there was a can of dog food…read morepriced $3.99. I don't care what it is, it will be at least $3.99. It just keeps getting more disorganized every time I go in. I usually just pass stopping in anymore.

I almost always find good stuff here but the prices are outrageous. Mens shirts at $7, sweatshirts…read moreis $10+, some mens jeans are $20+, and jackets are $20+. You literally got this stuff for free, make it make sense.

If I could rate this place with a negative star, I would. With the capability of online ordering…read moreand the competition in the market now, you must provide customer service, good pricing and a warm welcoming place. WELL THIS IS NOT the place for any of those. Rude, Rude, Rude oh and did I mention rude. Old store with over priced appliances, oh ya, Rude too. Don't ask questions because the only person that knows maybe something will talk to from his office about items they don't have in there store. Please help Cadillac and let the other appliance stores just have the market.

NEVER WOULD HAVE HAPPENED WHEN HARVEY PELL WAS ALIVE…read more I took a GE cassette recorder here to be worked on; a $5-10 repair to a $20 item. I was told this would require a $30 prepay (more than the item was worth). I objected; the clerk copped an attitude. I asked to speak to the manager. The manager (and by now half the store staff, who came around and clucked) had an even bigger attitude, patronized me and my mother, then offered to "work with you on the deposit". NONSENSE. I reiterate: This was a $5-10 repair needed for a $20 item. We walked out and will NEVER return. My mother had recently had appliance repair work done, and was not asked for a deposit (though she did have to prepay for the part that was replaced). She knew the store's founder Harvey Pell personally, and we were neighbors with his brother Don for several years. This is not how the Pell family did business, and it is a complete shame to see what is now being done in his name. Need repairs made? Take your business elsewhere, or go buy a new one.

EINSTEIN CYCLES SHOP…read more They were extremely helpful they were efficient and very reasonable I would recommend them highly. They were very helpful to getting my bike repaired in a timely matter Laura Lee Smit

Cadillac is a very bicycle-friendly town. There are bike lanes all over the downtown area, and…read morelocal drivers are used to bicyclists, so there's a general sense that people in cars are on the lookout for bikers. So my family and I felt comfortable renting bikes from Einstein Cycles and biking around downtown Cadillac. The rental process was easy, the people who work here are super chill and friendly, the bikes are top-notch and well-cared-for, and they provide you with a helmet if you don't have one. It was smooth sailing (or biking) from start to finish. We didn't quite know where to go once we got our bikes, but the people at Einstein gave us some recommendations, and we ended up on a beautiful trail (the White Pine Rail Trail) and had a great time. I'd highly recommend Einstein Cycle's bike rental service if you're visiting the Cadillac area!

I've seen this place a number of times, but have never stopped. I've always thought it was a shop…read morewhere people donate building supplies, but man, was I ever wrong. This is a very nice thrift shop, and I had a blast looking at all that they had. They had a little bit of everything. All kinds of furniture, artwork, and household items. They even had a few pieces of jewelry, and I got two necklaces. The prices were dirt cheap too! I am usually in the area once a year doing my "thrift work" while my husband golfs. My friends and I will be checking it out again next year. I'm so glad we stopped.