I would actually give my experience 0 stars if I could.. I went into get my haircut by Tara with a specific look, I sent her a video on how to do it exactly. She and I spoke about what she was gonna do. I thought she understood.. I told her I didn't want it too short... a small under cut, SMALL, but with the rest long over the top. Upon completion she styled it and I didn't feel right about it then, but thought overall she did an ok job, but still thought it was too short and not what I asked for.. it wasn't until I washed it the next day that I realized just how short it was and how much she cut off.. ever since I've been in hell with my haircut she gave me.. some elements are what I wanted but others are WAY off!! she cut me way too short, almost bald in back with nothing to cover up. I'm so mad.. thanks a lot!! Think twice before going to her.. read more

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Terrible experience with both my hairdresser Staci and the owner Tara. After rescheduling on me twice I came in for blonde bayolage and left with bright orange, brassy hair from the crown down. She said she would fix it the following weekend because she was booked all week. The DAY OF my appointment I get a call two hours prior and she cancels. I had family pictures then following day. She said she was booked all weekend. I asked for just half my Money back so I could find someone last minute to fix it and she started cussing at me and telling me she worked hair on my hair and I was lucky she said she would even fix it at all (and she was going to change me full price to fix it). We rescheduled for the next weekend even though I took family pictures with orange hair. Once again she called and cancelled the day of. The owner took this woman's side and I was Not offered help by another hair dresser to fix my disgusting hair and was not given the only PARTIAL refund I asked for. Terrible customer service. I ended up having to pay someone else (who is amazing and I have been going to loyally for months now) quite a bit of money to fix it, and even she said it was the worst butcher of hair she had ever seen and had to correct and fix. Would have given zero stars if I could. read more