My second visit to Sierra Shores was just as good as my first. Great location. walking distance…read moreto a Safeway, and several great family restaurants. The units are well maintained and very clean. My place to stay in Tahoe.

The cable didn't work the first night and next morning. All they offered was $50 off the stay. Any…read moreother resort would do a little more for you. RnR doesn't own a single property. The only thing they own is an Home Owners Association.

We had an absolutely wonderful stay in South Lake Tahoe. The condo is beautiful and perfectly…read moresituated right on the lake - waking up to that view was such a gift. The space itself is thoughtfully designed with lovely decor, very comfortable beds, and a well-stocked kitchen that made it easy to settle in and feel at home. What truly set this experience apart, though, were the hosts. During our stay, I had an unexpected emergency surgery, and they went above and beyond - graciously extending our stay while I was in the hospital and showing such genuine care and flexibility during a stressful time. We are incredibly grateful for their kindness and hospitality. I can't recommend this property highly enough and would absolutely stay here again!

Enjoyed my stay! Super close to the beach's and lake. Airbnb was amazing the sauna and Jacuzzi was…read morea plus.

I'm a new homeowner who joined VRA's program in November…read more I felt compelled to write this review after every guest rated their stay 5 stars, raving about the house (cleanliness, amenities, etc.) and the VRA booking team's excellent communication. (Reviews attached) I must say, I couldn't be happier with this mgmt team. I was worried about my new home getting traction, but it immediately started flowing in new bookings thanks to VRA's trusted Airbnb's SuperHost status. The team quickly arranged a professional photo shoot, recommended improvements, and really takes care of every detail. They set up the house absolutely beautifully! I can trust them to vet the guest, enforce local ordinances/ occupancy, monitor cameras, noise sensors and everything in between. Thank you VRA!

We have stayed in a lot of houses and this was by far one of the best!!!! Clean, stocked, and super…read morecomfortable! Made our stay in tahoe absolutely wonderful! We cannot wait to come back!!!!

I have rented a couple of units from this company; neither of which was a great option - more out…read moreof desperation while navigating the challenging renting scene in Tahoe. Julie & Krizamae run the office and are hard to communicate with; interactions can feel personal instead of professional. There are inconsistencies in how things are handled, including lease extensions, tenant concerns, and overall property management. They often lack efficiency in their property management responsibilities. Decisions and responses often felt discretionary rather than standardized, and at times suggested favoritism. I had a serious issue with a downstairs neighbor that escalated into destructive and unsafe behavior. My personal information was shared with the neighbor without my consent because the property management didn't "feel it was their responsibility to manage such issues" - so they breached privacy of tenants by creating an email thread without authorization. Ultimately this situation resulted in an arrest. During that time, I felt there was a lack of timely support and appropriate action from management, and the situation did not feel fully addressed even after escalation. I truly believe there are other, better, more experienced, more affordable options out there; if you're patient, you could find a healthier place to rent and a far better company to work with!

I rarely ever write a review but I felt I definitely needed to write a review here and express the…read moreamount of gratitude we have as a family for Julie and her whole team! I will say working with lake valley properties has been stress free and easy, communication great and meeting every one of our needs even better! This isn't just a review it's a thank you for caring about our family and our home.

I recently rented two townhomes in the pine woods and there aren't enough words at how great the…read morevisit was. Brandon was so accommodating and answered all of my questions. We will definitely be back.

Brandon will not answer the phone once he has your money. The property we stayed at is in disrepair…read moreand its continuing problems have not been addressed in 4 years. This year, a sewer line in the lake broke meaning no running water. After several calls, Brandon had no alternative place for our family to stay. We ended up in a hotel with bags and boxes all around us. We paid for that experience on top of the house rental. He only returned our money for the house after several more phone calls and several more days. The agreed upon morning we left Tahoe and returned to the house to pick up the last of our belongings in the garage, he had his cleaning lady there on the phone to him telling us we had to leave. We told her she could start cleaning and that we would be out of there ASAP. But Brandon called my husband to tell him to hurry and get out. We were easily going to be out before the 11:00 deadline. Why be so unkind if the house had no running water and was unable to be used? RUN, do not walk away from Brandon. He is disreputable. As an update: Brandon messaged my husband to call me a liar about this review. (There were 5 adults on our trip who experienced this.) His unprofessionalism in texting us after what we went through because his feelings were hurt by reading an honest review, just makes my point even stronger. Second update: 8 days after getting home, Brandon is still calling me a liar. Please do read other recent reviews. One on Birdeye just 3 months ago, describes Brandon's response to renters in a situation they had no control of and his follow up contact after reading their reviews which was described as "aggressive and disrespectful." Brandon gets very few details right of this bigger picture he creates below 1. We were not met at the front door when we returned from our day around the lake. There was a team of Douglas county workers out back. They DID NOT say that the damage was solely due to lake levels and DID NOT say that it hadn't been repaired because of lake levels. They were concerned with fixing the line at all (although other properties were able to be fixed that DO NOT share this same wall) because the sea wall at this property was not built properly nor being repaired in the proper way, According to the professionals, the cost of doing it correctly was a point of contention. Douglas county couldn't cough up the ten grand and the owner wasn't either. The line would continue to break each time the waves got rough. One worker commented, "I can't believe they rented this place out." 2. We did not store ALL of our belongings in the garage. We spent 2 days cleaning out the house of 2/3 of our belongings which we crammed into 2 hotel rooms for 5 people. Only the things we couldn't fit stayed in the garage because we couldn't afford another room and Brandon was not interested in covering any of the costs of our move. As no one could use the property, this wasn't an inconvenience to anyone While my husband and I moved belongings and threw away the food and meals we had bought and prepared, my son used the wi-fi to take his online college course. The hotel only had an unsecure connection. We only left some supplements and medicine in the fridge until our departure day. We did not use the fridge other than storage. We had wanted to use the Marla Bay beach to at least be able to swim in the lake, but the codes were changed. My husband *had* asked to sit on the back porch, but everything was a negotiation (nothing was done with kindness) and the house was just a reminder of how awful the trip had turned out. We didn't do that either. 3. We DID NOT stay there for 5 uninterrupted nights before the line broke. It was 4 (details should be accurate) and included , as it has every year, cleaning bathrooms, dishes, utensils, and glasses. To think that including the cleaning deposit in the refund we waited 8 days for was some act of benevolence is laughable. 4. He did print my husband a check. I guess he can celebrate that truth. It was the day before we left and he had tried to postpone the meeting twice because he's busy. He threw an unfeeling "sorry" over his shoulder as my husband left. We cashed the check that day because of our experience. We have never been treated with the indifference that Brandon showed us. We have been staying in Tahoe for 20 years. Sixteen of those years were with other agencies. We know Tahoe is wonderful. We know what other agencies are capable of just as we now see what Brandon is capable of. I'm sure he'll send my husband another text. If Brandon had spent the time and energy to take care of his renters that he has spent responding to bad reviews, he may not get bad reviews. BTW. The helpful score below is from my friends who know me to tell the truth.

Dominique from Nomadness has been absolutely amazing in helping me get my Mammoth condo ready for…read morerenting and rented. The company takes care of everything from recommending ways to maximize rentals to providing professional and prompt repairs, great management tools and a host of other services you never thought you might need. I would definitely recommend Nomadness if you are new to the rental game or if you are looking for clean and well maintained properties to rent.

Great management company with lots of resources to take care of the unexpected…read more The maintenance crew is well experienced and doesn't overcharge which is so common in mountain communities. Also having their own cleaning crew instead of farming out to a 3rd party keeps costs down and better quality control. Well staffed, even 24/7 for emergency, and very responsive. Only reason I didn't give 5 stars is because I believe the owner has the creativity to do even more and take it to a new level. Like for example, screen for bad renters and control chaos and damage in the rentals . So I'm looking forward to even more innovation from this company. Mountainside Condos Mammoth.

This place dropped the ball big time! Our rental was beautiful no sought however; they failed to…read morelet us know that that all TVs were not in working condition. When we arrived we were obviously in Aw about our rental. The view of the lake was breathtaking. But as we tried to end our day in the living room we realized our tv wasn't working. So we tried other TVs and nope none worked. The rental was split into two separate cabins. Both cabins had issues with the TVs. When we tried to speak to someone that was unsuccessful. We didn't get a response till the next day. They acted as they didn't know what was going on. Then said they were aware and then said oh sorry we'll give you some credit! This is unacceptable because this should have been checked and fixed prior to our arrival. I don't recommend using this agency for rentals. I'll give 2 Stars only because the place was so nice

We ski leased with them last year, had a great experience overall. Friendly, quick to respond, easy…read moreto make payments, etc. Would recommend for sure.

We recently had the pleasure of working with Chris Hernandez to sell our house in Kingsbury,…read moreNevada. We couldn't be happier with the results and the process from start to finish. Chris truly understands the unique dynamics of the Lake Tahoe real estate market. Their local expertise was invaluable, particularly when it came to pricing our home correctly to attract serious buyers, navigating the challenges of market volitility and coordinating with local vendors. Communication was outstanding. Chris kept us informed every single step of the way--whether it was after a showing, during the negotiation phase, or while managing complex paperwork. They were incredibly responsive and made selling remotely feel seamless and stress-free. The ultimate outcome speaks for itself: Chris managed to secure a fantastic offer, selling our property to a strong buyer with favorable terms. Their negotiation skills were clearly top-notch, and we felt completely supported and advocated for throughout the closing process. If you are looking to buy or sell a property in the Lake Tahoe area, we highly recommend Chris Hernandez. They are professional, genuinely caring, and deliver incredible results.

There are experiences that are so exceptional they deserve special acknowledgement. A recent…read moreproperty transaction involving Chris and Brooke Hernandez of Compass Realty is an example of extraordinary excellence. They were consistently the epitome of the highest professional standards. Extremely knowledgable and responsive, they also possess delightful personalities. There was never a doubt that the client's best interest was their foremost goal. It was a perfect relationship and I sincerely believe they will provide the same for anyone they represent.

ManageHome has been an absolute game-changer for managing my Truckee property. Meghan and her team…read moreare incredibly professional, responsive, and knowledgeable about local STR regulations and permitting. Their 24/7 availability, attention to detail, and seamless coordination of everything from guest communications to home maintenance give me total peace of mind. I truly feel like my home is in the best hands--highly recommend to any second-home or short-term rental owner in the area!

I will leave 6 star if there is such option. Meghan and her team did wonderful job managing my 2nd…read morehome in North Tahoe. Responsive, very competitive price, and fast action for any urgency. I cannot say enough. Best of best and I strongly recommend them to anyone who needs a local property manger to take care of your house and guests.

Overall property was good, well maintained and well furnished. My issue was dirty beds (body hair…read morein 2 of the 3 twin beds). When I reached out to the vacasa property manager with my concerns they told me they would "get back to me about it." I have still failed to have any response. I contacted vacasa on 3/5/23, today is 3/10/23. I would expect a portion of my $250.00 cleaning fee to be returned. As of yet, still no response... Date of arrival - March 4, 2023

The unit we stayed in itself was nice (https://www.vacasa.com/unit/1016040) , the management…read morecompany is the problem. The unit itself is an amazing location right on the lake with great views and perfect access to the beach. The rooms and overall home are fine. We booked this unit for the on site hot tub. When we arrived in the evening, the hot tub was filled with pine needles, sand and the chemicals were clearly off. The deck was also covered in pine needles, should have been blown off prior to arrival and there was used charcoal dumped at the bottom of the stairs. We called/texted in the morning to have someone address it all. No one showed up till 5pm and still weren't able to get it usable for us. Our kids got in momentarily, but wouldn't stay in because it smelled and was still dirty. I sent pictures to the management company and attempted to reach a mutual resolution with them on a refund to compensate for the lack of usability of one of the main amenities we booked the unit for, but the would not take responsibility. Even after providing photo evidence (attached here), they continued to claim they cleaned the hot tub before arrival. Even the maintenance guy, not the pool/spa guy, said it was clear they spa team did not get to the hot tub before we arrived. Vacasa and Avari are in the business of luxury travel and experiences, yet provided an atrocious customer service experience. It's a shame such great properties are managed by such useless companies. Another middle man ruining experiences for everyone....DO NOT book with this management provider. $4500 for 2 nights and missing a large portion of the reason we chose this unit. Embarrassing service.