This bank is fine for simple, autopilot transactions--checking, savings, ATM. But, OMG, if you need…read moreanything more complex where decision-making is involved (even something as routine as a notary signature)--be prepared for arrogant service and a rigid bureaucracy that will waste your time and leave you frustrated.

5.5 years later IBT still keeping our money almost $200k. We took them to court for their…read moreincompetency, all attorneys told us it was a slam dunk in our favor but we couldn't afford to keep paying legal/admin fees for both sides and and them and finally gave up -- lost another $25k on the lawsuit. They charged Charged $45/email and $150/hr. admin and $300/hr for legal. I absolutely hate this evil bank.

I was very disappointed with Isabella Bank. They were not at all helpful, I received different…read moreanswers to the same question as I tried to find answers to simple checking account procedures. I was told I had overdraft protection then told it wasn't for you to use actually it was just there "in case"... Very Dissappointed with this bank