Ordered glasses in January after waiting 3 hours past my appointment time for the exam. Finally, I got them in April after multiple trips and phone calls. Went one time to speak to the doctor himself to complain and was told he was busy, even though I could see him playing on his phone from where I was standing. read more

Why is it so difficult to find a decent eye doctor on my plan?? I arrived 10 minutes prior to my appointment to fill out paperwork as a new patient. Did so and it wasn't even my scheduled time yet. The patient assistant took me back and did dilating, glaucoma, etc. very nice. She sat me back out in main room saying they didn't have an exam room available. Odd. When I got back out I saw a printed notice I hadn't read previously that said "We are currently experiencing longer than usual wait times. Please speak to the front office if you would like to reschedule. Thank you for understanding." Hmm, well, it was only 20 min into my appointment and I'd had all pre work done. Here I sit ANOTHER HOUR has passed. A patient assistant came out and encouraged people to reschedule as they are "running behind" but not one person has come out or gone in. I'm not buying that "the doctor has been dealing with issues." This is utterly ridiculous since they called me twice in the last two days to confirm my appointment, and they have a laminated sign that says "a charge will be made for broken appointments unless 24-hour notice is given." Bet they aren't giving me that fee if I have to reschedule. And if they have three or maybe four rooms back there and patients "had issues" why hasn't anyone come out? Let's face facts, this is an eye doctor, not an obstetrician. That level of emergency just doesn't happen on a regular basis. read more

Worst place I've ever worked Scribe/Technician/custodian of medical records - New Iberia La He is extremely impatient with both employees and patients. He's straight rude and belittling. I was the scribe and did my job and soooo much more. I was hired for front desk and never got to work it. I was pulled to scribe as soon as I got there my first day after the girls just finished telling me how rough he was. The job of scribing wasn't the problem. He treated me like garbage and when kids came in to get seen he had no patience for them. The workload isn't fair if you're a hard worker. You wind up doing 5 peoples jobs while the other girls get away with doing the bare minimum. There's no training, you're thrown in and expected to be on his level. He's very snappy when it comes to mistakes so don't make them. Good luck. Would NOT recommend as an optometrist and DEFINITELY not as a place of employment. Stayed 7 months and should've left way sooner! read more

I would never go back they is very slow I waited 3 hours to do what I had to get my eyes check paid for my glasses They said 2-3 week would be in I order them feb 8 been calling no glasses we in April , April 4 they called in told me my glasses was in like a whole fucking mouth like y'all need to get it together read more

I was told my glasses would be in in 2-3 weeks. 4 weeks later I'm still calling to see if my glasses have cams in. No updates, leaving voice-mails and not receiving a call back or update. Won't order from here again. read more

They make you sit there and wait for hours, and hours and I ended up cancelling the appointment with this guy because of the wait. I don't like to sit there for hours at a time. I am not sure if it is still like that today, but they messed my eyes up and I couldn't see for about a whole day. I am now in the care of one of the best doctors in Lafayette and I will be seeing him for the forseeable future. Thank you Acadiana Vision for trying to mess up my vision. read more