Terrible customer service. I had completed an inquiry online and was called incessantly. I had decided not to use this company's services. When I finally answered and asked to have my number removed from the call list, I was told that I had to have manager approval. When I asked to speak to a manager, the employee would not transfer me, and instead, continued to ask me why I had changed my mind about using the company's services. He said, "well, I'm confused. YOU contacted US. WE are just responding to YOUR inquiry." After his rude questioning, I said, "please remove me, or I'll call back and speak to manager." and hung up the phone. He called me back immediately and left the RUDEST voicemail I've ever heard. He called me rude and said my behavior was unnecessary. Then for two days after that, he continued to call me. I called back and finally was able to speak to a manager. Eventually, he agreed to remove my number from the list, but only after about 7 minutes of "sales-pitching" me and trying to convince me to use their company. He did apologize for the other employee's behavior. They had lots of great reviews online and seem to have a decent record for helping, but the customer service left a lot to be desired, read more