The entire office staff is rude and unprofessional with the exception of Arlisher Jones. Chris is…read morerude and seems not to care at all about the concerns of the customer. All you can ask is that a staff show some concern, sympathy and contrition when it comes to the customer's needs not being met. This staff shows none of the above. Ms. Jones should consider a more professional staff! If I hadn't already paid my full insurance premium I would take my business elsewhere. It's always funny how if you are late paying a bill late fees and lapse in coverage is what they give you, but when they owe you, the customer is supposed to show such patience. It's a shame!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Atlanta, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

BAD CUSTOMER SERVICE!!! Will get in your business and have you waiting forever.He never comes on…read moretime and if he is there will have you Waiting anyway.He treats his customers different.The respect is not there at ALL!! I have been in customer service for 23yrs.All customers are important not some of them.I was in the office before another young lady came in and he still took her before me.She even offered for me to go fist but he said no that mines would take long just because I want recipe.He asked me why I didn't go on line or call my payment in that he was trying to get out the payment business but he took the other lady payment without question but gave me the 3rd degree.Just Rude!!!! I'm no longer a client!!

From the owner: Here for You Now and in the Future…read more Serving the Metro Atlanta community since 1988! Ready to help you find your insurance needs. We are a Progressive Authorized Agent. We provide free insurance quotes for auto, home, business & more. General insurance services cater to both individuals and businesses with a wide range of products including travel insurance, car insurance, health insurance and more. When designed properly, insurance provides a complete protection to the valuables from unexpected events.

As an automotive sales rep this has been the worst experience dealing with an insurance company…read more Definitely will not be sending an referrals going forward. My time spent with this insurance company, as a customer, was largely messy and disorganized on the companies part.

Kaleena was very professional and has great customer service! Really felt like she cared what I had…read moreto say!

Bryant Thompson is an awesome agent! He really listens so he is able to provide you with the…read moreperfect coverage(s) to address your individual needs. I left Geico because he was able to customize plans that offered far better rates! He is professional and client-focused; I highly recommend his services!

I would give this company 0 stars & horrible horrible customer service I've been with this company…read morefor a while now & I'm actually on the side of the road now waiting for service that I couldn't get because of nationwide they wouldn't send a tow truck to my location I was in a single car accident in which I loss control of my car in the rain & crashed into the wall nationwide gave the tow company the wrong address to my location then told the company that they couldn't pay for it so I'm just stranded on the side of the road I've been out here since 5am I recommend nobody use this company otherwise you would end up like me stranded & cold. They are giving me crazy ETA's now one ETA was 90 minutes another was 120-150 minutes that's insane. I pay these people faithfully every month & yet when I need their service it's denied. Anybody that read this review do not use nationwide insurance please otherwise you would end up like me stranded & cold on the side of the road taking 3 hours to get a person on the phone this company gave the one tow truck company they did find the wrong address & then told the company not to come get me they wouldn't even pay for the tow

Very professional and knowledgeable, with excellent follow up communication, Quentin Franklin was…read morethe perfect choice for all of my insurance needs.

Top notch customer service, hassle free, easy to do business with. Quentin answers all of my dumb…read morequestions in the kindest way, and makes me feel smart for asking them. Marion offers 5-star service and is a delight to work with. He goes OUT OF HIS WAY to help folks. I've recently moved out of state and I haven't found a local agent with as awesome an office as Quentin's. Best ever IMO.

My dad and I purchased car insurance at the Peachstate on Pryor Rd from Ms.Diane. She was so…read moreprofessional and knowledgeable about all the different insurance plans, and went out of her way to get us the best price. If you ever stop by needing insurance, ask for Ms. Diane, she's the best!