I've been with this agent for 20 yrs. John White's staff handled my calls and concerns much better…read morethan the insurance company headquarters and knew what they were talking about. I appreciate they are always there for my families needs.

From the owner: Our mission is to become your first pick for your insurance needs by establishing a personal…read morerelationship with you & helping you understand the risks you face every day. We focus on Auto/Car Insurance, Home Insurance, Renters Insurance, Life Insurance, and Business Insurance throughout Cookeville TN area including Putnam County, Sparta, Carthage, Livingston & the surrounding areas. When unfortunate incidents occur, we hope to be there to assist you through the good & the bad. License #: TN-813144

I recommend the office of Jared Dunn for insurance. professional people and a strong staff (…read moreLaura ) for your home insurance needs thank you for the many years we have worked together!! Tar Smith

Jarod was instrumental in helping me decide whether or not to retire. He did an exceptional job in…read morehelping me figure out if I can retire comfortably in my golden years, and now I know I can. He reminded me that I'm in control of m money and the decisions I make for myself. He showed a genuine concern, and the way ahead for me. If you're at a crossroads and need help determining if you're in a place to retire comfortably, give Jarod a call. You won't regret it!! Thank you so much Jarod!!!

I have enjoyed doing business with Elwood over the years! His staff is extremely knowledgeable and…read moreknows the products inside and out. I would recommend letting Elwood look at any policies you have with another company. He wouldn't steer you wrong and always friendly to talk too. He specializes in life insurance and retirement planning. Answered every question I had about both!

From the owner: We focus on Auto Insurance, Home and Life Insurance throughout the Cookeville, TN area including…read moreAlgood, Baxter, Monterey, and Sparta, TN. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do. License #: TN-770419

Was working with Paula in the Cookeville office and she ghosted me. I recommend you find another…read moreInsurance Agency that is more responsive and actually does what it says it will do. I am very disappointed in the agency, particularly Paula does not. I recommend you look elsewere.

The first thing I want to say is the review left by Will D. on 9/23/2016 should be taken very…read morelightly. This person's complaint is entirely on him. The information provided at the time of a quote clearly explains payment options. Anyone who didn't understand the difference between a pay in full discount vs. a monthly payment plan simply didn't pay attention from the onset. Now, for my experience ... after doing business for 30 years with a large company that only sells its "brand," I decided to shop with independent agents. After numerous attempts to get some local area agents to be responsive (return phone calls, emails, etc.), I ran across CIA in Mt. Juliet. That's when I finally found someone knowledgeable with a focus on customer service. Kayla never once failed to respond to me whether by phone, email, or in person as I considered my options carefully. Leaving my trusted company wasn't easy, but Kayla gave me the peace of mind to make the change. On top of that, she saved me over $1,000 a year in total premiums to insure a home and three vehicles. If you're considering an independent agent, I encourage you to give Kayla at CIA Mt. Juliet a chance.

I've been with JT Turnbow for YEARS but the last few years he has been increasingly absent, doesn't…read morereturn phone call and has at times has "forgot all about it". I've had two problems I needed him to look into and it's been well over a year I've been trying to get one of the problems fixed and the other one over 6months. The lady who works in his office is rude and surly. He doesn't seem to care anymore and she sure doesn't so I'm done with their office. I'm moving agents!

From the owner: Our mission is to provide top quality products with superior service. We treat customers like…read morefamily and provide the highest level of care possible. Our goal is to make sure our State Farm customers' interests are properly insured in the event of an emergency. License #: TN-1024874