I have been dealing with this office for over 10 years now and everyone is amazing here. My last…read moretwo visit I sat with Mr Josh Jarvis. He is one of the most attentive and friendly agents you could ever deal with. We spent a few hours together and found solutions to all my issues. He is the reason I will continue to be serviced and insured with this office. Thank you for all that you do.

I've been with Courtney Paat's agency since I was on my parents' insurance, and six years later I'm…read morestill here. Every single person in this office genuinely cares about keeping you as a customer and isn't just there to make commission, and they're focused on making sure they do the right thing even if it means not making a sale. Special shout out to Joshua Jarvis, who stayed even after business hours not only to make sure that the competitor I was cross-shopping was giving me a truthful rate, but also whose honesty and friendliness convinced me - quite happily - to stay with Courtney's agency. The entire team puts the "Good Neighbor" slogan into practice every time I see them!

Tyrone and his team did an amazing job finding an insurance policy that was perfect for my…read moresituation. He also informed me on how the insurance system works so I can benefit in the future.

Nina Torres helped us get the best policy at the best price . Good service and great insuranceread more

Great , love state farm. And very community minded…read moreGOD BLESS

Ashly was my insurance broker for all my Florida properties…read more She is wonderful. She and her husband own their own office and really care about their clients. Ashly always answered her phone and always got me what I needed right away. I LOVED working with Ashly. I trust her to find the best quote possible.

Chris was very professional and eager to help.She went out of her way to help make the process easy…read moreas possible. I commend her for her dedication and commitment! Wesley Coker

The customer service rep outstanding. I would recommend Direct Auto to my friends as well as my…read morefamily

My first phone call to this company was so frustrating that I hung up the phone on the man I was…read moretrying to set up a new homeowner insurance policy. He was impossible to deal with, all he did was tell me how each thing I was asking about could not be done. I had called asking to speak with a certain person and he kept telling me that she was not in the office and was not available. He never asked to transfer me over to her voicemail and when I explained that we were buying a certain property and I wanted that same insurance coverage that the current owner had. I was met with nothing but resistance saying that he could not discuss another person's insurance with me. I wasn't asking for him to discuss their policy with me, I just wanted the same coverage. He and I went back and fort with nothing but negative responses to absolutely everything I was trying to do...which was...to write a homeowner's insurance policy. Finally out of frustration, I hung up on him. I finally was able to contact the woman I was asking for and she let me know that he had told her about me. I am certain she got an earfull. She was ok with me but our communication was always via e-mail as she never returned my calls. She did write a policy, which seemed to be ok until we made changes in the ownership of the property. Then it became very complicated and since my daughter and her husband were part of the ownership of the home, they decided to go with their insurance agent who wrote the policy in no time with no issues. I do not recommend this company based on my personal experience. I found them to be difficult, not the least bit friendly and seemed to make things far more difficult than necessary.

From the owner: Black’s Insurance stands out for our hands-on, proactive approach to coverage. We specialize in…read moreboth personal and commercial insurance, helping business owners, families, and individuals find protection that fits — not a one-size-fits-all policy. Our agents are skilled problem-solvers who simplify the process and advocate for you every step of the way.