Great annual reviews that are useful. Great staff that answers most questions. Excellent response…read moretimes.

If I could leave zero stars I would. I've had Allstate insurance with Anthony for 5 years. I…read morerecently made a claim for my roof and it was denied. Anthony couldn't tell me why even though Allstate had already closed my claim. I had to play phone tag with with the adjusters myself to talk to them and hear their bogus reason as to why shingles being ripped off your roof due to severe wind storms and hail damage isn't covered. The roof inspector allstate sent to my home submitted double the amount of required photos purely from the hail damage and wind damage up there. If there is a 1% chance that the insurance can deny your claim they will. The advocacy from Anthony was non existent. If you want to be able to trust you are covered by insurance my advice would be to stay away from Allstate. I will be filing an appeal/taking this to court.

Jahlani is the nicest insurance agent I've ever worked with. Quick responses and incredible rates…read more He was very thorough. Hit em up for insurance, you will be pleasantly surprised!

From the owner: Here at Jahlani Graham Farmers Insurance, is based in Albuquerque, NM. We are proud to serve the…read moreinsurance needs of all of New Mexico. Let us help you find the right auto, home, life and commercial insurance to meet your needs. We offer all forms of personal and business insurance and financial services. Contact us now for no-hassle, quick, competitive quotes!

We will call you back in a few minutes, 4 days later get a phone call . Can't do business with a…read morebusiness like this

My review is on Agent Crystal G. She is an extremely knowledgeable and patient agent! Also she is…read moresensitive to my needs, and I am truly thankful for her, BLESSINGS, Aleta B.

I highly recommend Yanira at Jason Chandler State Farm Agency. I had an excellent experience…read moreswitching from USAA back to State Farm. I was able to get the same coverage for less than half the price. I repeatedly had problems with USAA. With State Farm, I was able to talk to a real person not a phone tree from hell. State Farm reviewed my coverage for my home, car and umbrella.. They reviewed everything and covered more than USAA for less than half my cost and gave me an additional deduction. I did not have to do anything except call USAA and cancel. It felt great to go back to a company I trust. USAA was simply horrible in many ways. I recommend any veteran to compare for themselves. You really need to be aware of how much USAA overcharges. The people at Jason Chandler State Farm were excellent and helpful. I will never go back to USAA. See for yourself.

Jason Chandler and his entire staff will be missed deeply. We have been with the Chanler agency…read morefor some years now. We recently moved to Arkansas and one product insured at a time now has to be insured here in Arkansas. I asked God to please allow us to package the entire office, including his staff, and move them all here to AR so we could keep them. Of course, sometimes, our prayers as such cannot be granted... we are so sad. We will carry a few products with them thus far, they have been wonderful and patient with us as they helped us transition. I encourage the entire state of NM to get their insurance needs covered with Jason Chandler and Associates immediately. You'll sleep better at night because they have you covered for anything life throws our way...we did! We love you all! Thank you all for your unwavering business and friendly support all these years. You are greatly missed. You have spoiled me and Bob through devastation and loss, you have taken care of our life events that needed assistance. We will forever miss and love you. This is not goodbye, just so long for now :)

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!

Paul from Gabe's team has been great, always finding the best rates and going above and beyond for…read moremy auto and home insurance

My wife and I recently relocated to New Mexico. Paul assisted us with all of our needs - temporary…read morerental policy, change in auto policies, guidance on new homeowner's policy, etc. Throughout the process he was incredibly responsive, helpful, professional and courteous. We could not have asked for a better experience with our insurance needs!

This company attempted to change my insurance coverage and carrier without my permission…read more Repeated phone calls that were not returned produced no results. I finally reached someone who offered no adequate explanation so... I changed my policy to a different company. In the future I would suggest to Brown & Brown that you try returning phone calls.

I recently used Brown & Brown to purchase an auto policy. My agent at Brown & Brown was extremely…read moreefficient and effective, and she called me back with several great quotes shortly after I gave her my car's information. Not long after purchasing my policy, I needed to make a change to it, and my agent was very responsive over email, as well. I really appreciate having a local agent who can service my policy, and I would highly recommend Brown & Brown's services.

Great agency, the staff are always friendly and helpful, coverage is great and rates are fair,…read moredefinitely worth the money. Call them, they've been taking care of me for years.

DO NOT GET ALLSTATE…read more I have never been so frustrated with an insurance company. My vehicle was totaled in an accident that was not my fault, yet the entire claims process has left me carrying the financial burden. The settlement they offered isn't enough to replace my vehicle, and it also isn't enough to repair it if I choose to keep it. I tried working with Allstate, provided additional information, and asked them to reconsider the valuation, but there was absolutely no flexibility. The biggest issue, however, was the complete lack of consistency. Every department I spoke with gave me a different answer. I was initially told I would receive a rental vehicle. Then I was told I would have to pay out of pocket. Later, someone else said Allstate would cover the rental because of the confusion--even though my policy has always included rental coverage. No one seemed to know what the actual policy was. Things became even more confusing when I considered keeping my totaled vehicle. I called my agent to ask whether my insurance rates would be affected since the vehicle already had a salvage title before this accident. I purchased the car as a salvage vehicle years ago and have been insured by Allstate the entire time. Instead of answering my question, I was told Allstate doesn't insure salvage vehicles and that I would have to find insurance somewhere else. How does that make any sense? My vehicle didn't suddenly become salvage after this accident--it has always been a salvage vehicle, and Allstate has insured it the entire time. I was then told that when I updated my policy after paying off the vehicle, I supposedly failed to tell them it had a salvage title. But a vehicle's title history doesn't magically change from salvage to clean. If Allstate truly doesn't insure salvage vehicles, why was I able to maintain coverage for years without anyone identifying that issue? It makes me wonder: if this accident had never happened, would Allstate have continued taking my premiums indefinitely? Would I have only discovered this "policy" after filing a claim? That is incredibly concerning. Throughout this process, I have received conflicting information from adjusters, customer service representatives, and agents. No one seems to be on the same page, and customers should not have to figure out which answer is correct. I expected professionalism, consistency, and support from my insurance company, especially when I wasn't at fault. Instead, I was met with confusion, contradictory information, and a settlement that leaves me in a difficult financial position. Based on my experience, Allstate needs to do a much better job training its employees and ensuring every department understands the company's policies and provides accurate information to customers.

John is the penultimate listener. He has intuitive knowledge of the details of Insurance and has my…read moreinterests in focus each time we talk or meet. Highly recommend and refer friends and acquaintances to him.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a Native New Mexican and live for my family and friends. I enjoy my daily interaction with the customers and earning their trust.