I wanted to take a moment to acknowledge one of the representatives at the Bayers Lake location. My father had recently passed and I took my mother to get some information updated on their account on March 27th. Pravin was the name of the Rep and he was excellent! Polite, knowledgeable, empathetic and efficient - he is a tremendous asset to Access Nova Scotia! read more

Very driver focused to the point of being barely on a bus route, and the only services available after 4:30pm on Thursday are motor vehicle related. Like someone else said, Inaccessible Nova Scotia! The entire building smells really bad too. It's inexcusable to not have a second more accessible location in a growing city like Halifax is. read more

Access Nova Scotia is a necessary evil for anyone who drives , operates a boat, or requires a licence of any kind. This would involve 75% or more of our population. I have been here on occasions where it is so packed ,it standing room only, with a three hour wait. I have also walked in and had no wait time at all. So if it is at all possible, do not wait until the end of the month. It also seems everyone goes in the morning. There really is no logic here, you just have to take your chances. They do have a great system though. You take a number only in the category you need. So if your there to transfer papers for a new car you bought (separate category), licence (separate category). It is a hundred percent better than it use be. read more

Access Nova Scotia - Public Services & Government Near Me - Halifax, Nova Scotia

Access Nova Scotia's new location is kinda-sorta okay. I miss the centrality of the Mumford Road location, plus the Bayers Lake location is more difficult to reach by bus. (While that's a moot point for me as I drive, because it's a provincial office it should be more easily accessible for everyone IMO). I had to renew my license, which had expired in June. *blush* Inside was stuffy, crowded and a bit smelly. Mike and I settled down for a long wait. It wasn't as bad as I expected, however, and after about 40 minutes we were served. The staff we dealt with were friendly, upbeat and professional. Once my number was called my new license was processed in only a few minutes. If there were a way to cut down on wait times I'd add an extra star. read more

No one ever looks forward to a trip to the DMV (unless you've just turned 16, I suppose), so I put off renewing my lisence until the last possible moment. Thinking I'd be seated in a long line, I came prepared with reading material. But, not so! I was in and out of the DMV, new lisence in hand, within 15 minutes. I think I lucked out with timing (5:30 PM on a Wednesday), but this branch of Access Nova Scotia had friendly and helpful staff and feels much nicer than the old location at Mumford Road. read more

I've had somewhat mixed experiences here. I have come before when it was really quiet, though that was when the place was still new. Any time I've been there since has been really busy with really long wait times. You really need to be prepared to be spending quite a few hours, so bring a book or a friend (good luck with the latter!). read more

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I've only been to Access Nova Scotia once. But since moving from Alberta, I had put off renewing my drivers license until it actually expired. I was expecting to waste an entire day waiting for my turn to fill out a bunch of awful paper work but...I was in and out within less than half an hour and everyone I interacted with was really kind and cheerful. Downside: it's really hard to get to by bus. I think there are two bus routes that go to it and it's pretty out of the way. read more

I am giving 3 stars because its always clean lol. I dont even think this place should be on yelp, we have no other option but to go here and Im sure not 1 person enjoy their experience waiting for HOURS. I dont understand why their isnt 1 central building like the aliant building on barrington where they could have all offices like passports, licence, ei office and all other goverment facilities we need to visit on occasion in 1 place. Besides making a comment on the long long long wait times there isnt much more to say and I am afraid if I continue I will go into some long rant about how much I hate this place haha. read more

Access Nova Scotia - Public Services & Government Near Me - Halifax, Nova Scotia

For those who have been to the United States, you would know that DMV is literally "horror land" for everybody. The minimum time it takes just to renew something is like 2 hours in DMV. Well, you don't have that here. It literally takes only 15 minutes and you are done. That is how it should be! Plus, you get to sit here unlike DMV where you stand all day. Yes, sometimes there are.a.lot of people, but things get done quickly. You can expect to get your stuff done even if you have only 30 minutes to get to work! read more

I originally had posted a horrible rating and review early this year. I went back just a few days ago, and i've taken a 360 approach. This time, the service was wonderful. I was called up within minutes. The person who attended to me was polite, and helped me with both of my inquiries (which I thought was going to require two separate lines). All my questions were answered and I left with a smile. read more

Wish they would get they`re act together,applied on line for a birth certificate from Alberta.Then they said was an error in my form so i fixed that.My worked was ending for the season so i phoned access nova scotia with an address for my certificate to be sent to.I came back to nova scotia,waited for it and still no certificate,i contacted them again by phone,was told it had been sent back to them,and had to fill out another form.So i called again to day and apparentley after a half hr on hold wait the other lady said in must been lost in the mail,so she helpped me on my way to e mail the info for a reprint and hopefully to recieve it. i asked why so long on hold and said they was busy. well im the same customer as any 1 else on line or at the counter.Anyway tyvm Kim for your help, and Dianne you was no help at all and get your facts straight instead of sending some one on a wild goose chase,with the wrong info.I ve been waiting since August 2012 since i applied and this is Feburary 2013 and still no certificate but hopefully i will get it soon. read more

Access Nova Scotia is more efficient than one might expect. The wait times are not as long as I am usually anticipating. The service is generally good and reasonably friendly. There is one thing I still cannot understand why it has not been changed however and is unacceptable: The quality of the drivers license pictures. It used to be better. It has gotten worse. The problems: The camera is set far too low on the counter. And given that the customer has to stand, the camera then aims at them from rather low down. This is the most unflattering angle for anyone! There is a reason people take their selfies from a higher angle: to look better. If we have to pay through the nose for a new picture, then at least the picture should be a reasonably flattering one and ensure the customer leaves with a smile. Please make the following changes: A) Either train the service administrators about photography, B) Put the cameras a little higher so that the administrators have to aim down more and thus the picture might be better, C) Provide an adjustable stool for the picture taking D) use a two way mirror on the camera so that the customer can see what their picture will look like and adjust accordingly. Or E) allow people to provide their own pictures such as one would do with a passport I would take any of the above choices but I think a combination of the above would work best. Do you want people to leave feeling good about the product, or would you prefer they are embarrassed and sad about going to access NS? should we not be able to look to the government as a good example of good business? Thanks. read more