I met Jeanne McWherter over a year ago when she opened the Wells Fargo Home Mortgage branch here in…read moreJefferson City, MO. She is a professional Residential Home Mortgage consultant that deeply cares about her clients. Jeanne goes the extra mile to help your new home loan or refinance loan go as smoothly as possible. She is a goal oriented person with 22 years of experience in the home loan industry. I would recommend her to anyone who is seeking any type of home loan origination or refinance. BTW, ask about her giving back to the community program where you decide which non-for-profit you would like $300 to go to!

ANDY is the most disrespectful, lying sack of human waste I have ever had the misfortune of dealing…read morewith. I was listed as a reference for someone and he called me. He not only gave me personal information about this person without verification of who I was other than my word, but he slandered him and told me that he, personally, gave the loan to him from his own pocket. He repeated this garbage with another reference after this one explained that the client was in contact with a lawyer for bankruptcy. He then told the reference that it's fine he would see him after it gets kicked out of court. Unprofessional and disrespectful. This company is ridiculous if they think this is the way to recover their loans. People - make sure you know your rights through the FDCPA.

Office Manager Louie, is highly disrespectful and will harass you 5 times a day through phone calls…read moreregardless if you're late on a payment or not. I wasn't due until the 15th of the month and literally would have 10 voicemails from him asking when he could "mark" me down for coming in. When I expressed that he didn't need to call me until my payment was either due or late he's explanation was, "this is how we do business." Also, if you are paying in cash make sure you ask for a receipt (they will not offer one) because they don't have the greatest reputation for keeping track of cash payments that come in. I made a payment with cash one time, without asking for a receipt and was informed the next month that I was a month behind and would need to make two payments to get caught up. When I disputed this I was informed that without a receipt it was my word against there's and thus I had to make two payments. This was the first and last time that I paid in cash without getting a receipt. I also have other friends who had furniture loans with this branch who experienced similar scenarios and stopped paying in cash all together because of it. Also, the District Manager (I believe his name is Brian) is HIGHY unprofessional. When you attempt to file a complaint with him about the Jefferson City Branch he comes off very hostile and will tell you your claims are ridiculous. Then when you come into the store and attempt to address them with him personally he will become defensive and argumentative, however, if you also become defensive and point out his unprofessionalism he will waste no time telling you that he will call the police and have you escorted out of the office. This place is a legitimate joke ran by petty children who have a God complex. However, times are hard and should you need to do business with them please remember: ALWAYS ask for a receipt, do not allow them to harass you about scheduling a payment. They don't need to reach out to you until you are either due, or late on your loan. Also, remember that Missouri is a "one-party consent" state so record any and all interactions or conversations you have with them to cover your assets because they are slimy little weasels.