Fantastic credit union offering everything one could need. From mortgages, to savings accounts, to…read morefree notaries (for members) and free document shredding (for members) their team has you covered. Their parking lot is huge and there are tons of shaded spots. Don't have time to walk in - use their drive through. There are frequently two staff members sitting near the front door to help guide you to your appointment or teller. Tellers are friendly and helpful (Rosa is my favorite) and their beverage machine is top notch. You can make anything from a flavored seltzer water, to a dove chocolate hot cocoa, to an espresso or tea. The machine actually suggested I ramp up my hot cocoa to a peppermint one - and suggested I add some peppermint tea - how creative. They are highly involved with the community sponsoring outdoor movie viewings and guiding you along through the seasons. Today I saw a map and guide for fall leaf peeping that even included suggested stops for food and shopping along the route. If you are looking for a place to hold your money or request money for a big purchase (ask for Chris Cullen - he's the best loan officer around) definitely check them out!

Human errors not forgiven…read more.. If you ever want to know how a "favorite" credit union handles customer service, accidentally make a "human" error on a payment. I did just that! The amount of credit card charges on last month's statement came to $595.69. I pay my statements - in full - monthly. In error I read - and made last month's payment - for $595.64 - technically .05 short of the statement amount. This month, an additional charge of $7.86 appeared on this month's statement - apparently representing interest charges for the "human" error I'd made in making last month's statement payment (actually, statement font is also relatively small). Thinking that the solution would be relatively simple, I'd call; tell the truth ("I made a mistake"), beg for forgiveness ("this is the first time I've ever done this")...and try to bring some "reality" (read: "humanness") to the situation ("since I'm a good, consistent customer...can you waive this fee"). Here's the OUTCOME...I MUST pay the EXACT amount on this month's statement ($579.18 - which besides credit card charges for the month includes the $7.86 interest charge for the "human" error made in misreading and paying last month's statement). Once this month's payment has been received by them, they will "take it under consideration" whether to "credit back" that interest charge onto next month's statement. Looks like this particular credit union 1) has little regard for "human" error; 2) struggles with recognizing "reality" - yikes for a measly .05; 3) that they would force, make and put a trusted, reliable customer (for over 30 years) through this kind of hoop-jumping torture. After 30 minutes on the phone with this financial institution, I've definitely learned a lesson. Truly ridiculous MY ADVICE: consider other financial institutions for your credit card needs. I've never encountered this type of twisted "customer service" from the folks at Chase. Maybe it's time to switch to only using them?!

We use this bank for our company, I do not personally bank here and never would. I hate going…read moreplaces where I feel like I'm bothering someone to do their job and this branch made me feel so uncomfortable inside last time that I tried the drive up this time and they where even more annoyed and rude. They told me that my large amount of cash deposits where holding up their line!

I don't have an account here. I work at a credit union down the street, so technically I"m a…read morecompetitor, and I have to say that the young people at this branch have phenomenal customer service. I was here to pay off a loan that was refinanced by my credit union and it seemed easier to just walk the check in than to send it off to a PO Box somewhere. When I walked in there was a greeter asking the reason for my visit, and when I explained, I was walked over to the line to speak to a teller. I think the teller might have been in training, because the young man behind her quickly stepped in to help with my somewhat unusual request. Then he involved the guy at the drive-up. To make a long story short, several people got involved in the transaction I needed to have done because it was out of the ordinary, but throughout the whole thing, everyone had a smile on their face and seemed happy to help find me the answer. They invited me to have a seat in their cozy lobby while they figured things out. In summary, I give the folks at this branch four stars for the amount of service they gave and their professional demeanor and positive attitude. Wells Fargo Bank itself probably deserves one star for the fact that they're a money-grubbing bank who fees its customers to death, but we'll leave that out of it for now and lean towards the employees at this branch who give amazing customer service. If it wasn't for the red tape they had to wade through to make the transaction happen, they would have gotten a solid 5.

Went in to inquire about my home equity loan line of credit, asked basic questions about the loan…read moreproduct that staff could not answer. I was disappointed that nobody attempted to explain this product to me. Only offering to print my previous statement from 8/23. I am asked for additional documentation that explain the details of the loan, and they told me that that information was privileged. I wanted read the agreement and disclosures. Asked if the loan was variable and staff did not understand. Asked if the loan could be called and staff did not understand.

I started banking with Vectra bank when it was known as Bank of the Rockies in 1982. I recently…read moreclosed all of my personal accounts and business accounts with them due to the increased costs of doing banking with them.They nicked and dimed me out of their business! I moved to Bank of America and I am already saving money from not getting Vectra's monthly deductions from my 4 accounts! When I closed my account, I was told I had up to six months to access my banking information. Recently, when I went online to access that information, I was told that everything had been closed out and there was no way to access my information. I am not impressed.

I've been going to this bank for MONTHS to exchange cash for quarters, and one day this Karen said…read morethat I have to be a member to get quarters??? I've never heard of a bank denying someone to get quarters because they're not a member. Truly disappointed, and the teller was rather rude as she refused me service. Highly recommend to avoid using this bank.

Avoid doing business this company. Our experience with the Broomfield branch was highly negative…read more They are big into CYA when they make a mistake, with us taking the consequences. We set up a wire transfer. The bank rep never called us to tell us that the transfer didn't go through. The Branch manager claimed they "called us". IF they called, it wasn't to us - not on the cell phone - we have electronic records to prove no call or text was received from them. Their Credit card division will hold your overpayments for up to 5 months - basically borrow your money as an unsecured, interest free loan. That's a NO from me.

Anya super helpful and very passionate and informative. She butters my biscuit! Loved the overall…read morevibe. Will be returning.

Was inside at verve which was located at the capital one cafe …read more.. It was actually a great place to lounge at ... Staff was so sweet , super kind and helpful ... I will say that I was shocked the coffee was really good and for sure will be coming back here They vibe was really chill Love the place

They won't do currency exchange unless you have an account with them. :(read more

From the owner: AMG provides integrated financial planning, investment management, tax preparation, trust…read moreadministration, charitable giving, retirement plan administration, and banking services. AMG serves over 1,200 clients across the U.S.

my wife and I used Flat Irons Bank and Peter Jamison to obtain a bridge loan as we downsized…read more Everything went very smooth with no issues. I would Flat Irons Bank and Peter Jamison for any lending needs.

I just switched my personal and business accounts over to Flatirons Bank after being with one of…read morethe big banks for years. What a huge difference it makes banking locally! Feeling part of a community is important to me, and I always disliked the coldness of big banks. They never got to know me as a person, they knew nothing about my business vision, and didn't care to ask. The wonderful people at Flatirons Bank will make you feel welcome in a way that only a small community bank can. It's easy to contact them when you need something, things get resolved immediately, and they truly care about you. Their products and services are fantastic as well! There's nothing I dislike about this bank. If you can't say that about your bank, it's time for you to switch, too! :)

Delighted and exquisitely helped, both by Miguel (I think was his name) and Jenifer. I've been a…read moreFirst Tech fan since the HP days and have always had superb connections with every staff I encounter. Bravo!

Received outstanding customer service from First Tech. Needing help transferring a share…read morecertificate to another bank. Out of frustration, and expecting very little, I called their help line. Much to my surprise my call was promptly answered. I was provided the guidance and assistance required to complete the task. Big thanks to Nat and the entire team. The service I have received with other banks and credit unions that manage my money are at best barely adequate. Thanks again and keep up the high standards.

Nice Location This…read moreone is right in the middle of it all, so parking is tight. There's an ATM located near the walkway, making it very accessible.

Laziest Bankers in USA. Take your money elsewhere! I am withdrawing everything after today's…read moreexperience. Teller had me wait for a Banker to send a small wire overseas. After waiting 2p minutes, listening to him chatting away about everything but business, the walks into the break room, comes back to tell me, he can't help me. This was 30 minutes from my day wasted by thia unmotivated employee. Despicable. ​