We have been a client of theirs for over 10 years. We have both business and personal insurance…read morethrough them. They have an amazing staff. Terry, Teresa, and Kathy are who we deal with most. They are always on top of things, are very professional, and are always available. Brad Smith (the owner) is a fantastic guy. He is one of the most patient, laid back, professional, and knowledgeable guys you could ever hope to do business with. Look no further for an insurance provider.

This insurance company is the most unprofessional and non-responsive company I have ever conducted…read morebusiness with. Also, the cost of their insurance should be against the law. I changed insurance companies after being fed up with the lack of customer service by the Smith-Berclair representatives bad found most other agencies' quotes to be less expensive and offered more coverage. Don't waste your time with this company.

Wanted to leave a review for an OUTSTANDING employee named "Ursula" (from the MEMPHIS Cigna…read moreHealthspring offices) who went above and beyond helping me out with various questions and concerns, even making various phone calls to me to simply keep me updated. She was friendly, very helpful, talkative, and seemed genuinely interested and caring enough to help me out. Employees like her are hard to find, and she is a tremendous asset to your firm.

Very personable and considerate. Same day appointment available and completed the process of…read morecompleting paperwork and faxing. Made me feel at ease and took away stress about tax situation.

I went to this office for 5 years and will now use them through zoom. I was very happy with their…read morecommunication, availability and professionalism.

**********BEWARE*******BEWARE*******BEWARE*******BEWARE****…read more *****STAY AWAY FROM THE COLLIERVILLE, TENNESSEE OFFICE******* I would just like to take a moment a warn everyone to stay away from the H & R Block office in Collierville, Tennessee. The "Tax Professional" (And I use that term loosely), was anything but experienced and efficient. I usually file my return myself but I went there for one purpose and that was the "Refund Cash Advance" option. Before I left that office, the "Tax Professional" was crying because she thought that she had sent my entire refund to someone else's checking account and the "Refund Cash Advance" option that I went there for, was never applied for. The "Tax Pro" told me it was but it was not. They did eventually figure out that my refund is going into MY checking account but, now for over a week, I have been trying to get the problem with the "Refund Cash Advance" card straightened out, only to deal with the manager in the office not knowing how to fix it and eventually becoming VERY unprofessional with me over the mistake that her office caused, even though I have not at any point during this nightmare been ugly to her. After countless hours on the phone with H & R Block and the manager of the Collierville, Tennessee office, I have been told that it's just tough luck for me, they can not fix the mistake they made and refuse to refund me the over $270 that I had to pay them to cause this error because I could have filed exactly what they did from my home for free. I do that EVERY year!! I can not express enough the disappointment I have had with this situation. My sole purpose for going into that office was the "Refund Cash Advance" option and they screwed that up. You would think that with all of the trouble this has caused and the wasted time (Countless calls to local office, multiple trips to that office and hours on the phone with the 1-800 number being put on hold and actually hung up on twice by reps, Mike and Esmerelda), I have spent trying to get this resolved, they would offer to refund my fees but NO! I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND I WOULD ENCOURAGE ANYONE THAT READS THIS TO STAY AWAY FROM H & R BLOCK!!! THEY DEFINITELY DO NOT STAND BEHIND WHAT THEY SAY! I am beyond disgusted and disappointed in the employee that handled my filing, the office manager and H&R BLOCK entirely and I intend to let every person that will listen know exactly what happened and how it was handled. Actually, I have already started.

They were willing to help but, with the information on an email, that they are associated with…read moreHRBlock I was able to complete my taxes. It is a good program. Htblock.com

I have used Terry and his team to do my taxes for a VERY long time. The reason I do is because of…read moretheir professional work ethic and they have always taken care of my needs. And to top it off they are really nice and pleasant people. If you are looking for a great accounting firm, this is the best.

I've always received courteous and mainly efficient service from this branch…read more I really appreciate that they still give away mini adhesive calendars that customers can stick on their vehicles' dashboards.

Excellent customer service, very friendly and helpful. They contact me whenever a larger than…read morenormal check comes through to make sure it's legit, that tells me they're watching out for me.

Get service, very patient, friendly along with being very professional, I'll be back next year!read more

Lindsey was very helpful and knowledgeable and was able to fit my insurance needs in very little…read moretime.