WORST CUSTOMER SERVICE EXPERIENCE I HAVE EVER HAD!!!! I went in tonight 9/6/20 to buy a foundation…read morefor a king mattress I saw in a Google search advertised for $125.99 labor day sale. The lady was SO ABRASIVE AND RUDE!!! Telling me I needed to buy 2 twins at 125 each. I said the ad showed one larg foundation and one price. She kept repeating herself. I expressed we were disappointed for the misleading ad. She was so aggressive in her tone and had NO interest in showing us anything, didn't even offer to. I asked for her name and she replied "I'm a manager" with an eye roll. Well "Manager" I work in the service industry at a very popular restaurant. Word or mouth is very powerful in a small town. I am looking forward to sharing this terrible experience at Mattress Firm with locals.

My family had the best experience purchasing a new bed at this location! The Store Manager was…read moreincredibly helpful, kind and knowledgeable. She went the extra mile to make sure we knew all of our options and provided excellent service. Highly recommended, we'll be back, thank you!!

Rulon is not one to follow through nor does he keep his word…read more We were seriously interested in supporting the community music store and purchasing a guitar. We spoke in detail over the phone for 47 minutes. We made clear what it was we were looking for. This was on a Friday and over three weeks ago. Rulon said he would get back to us on the following Monday. That did not happen. We called on Wednesday. Left a message with Jeff. Still no communition. We called again on the following Monday. Left a message with Jeff again. Still no communcation. If this is the result before ever making a purchase just imagine what it would be like if you did make a purchase. Rulon needs to step away from working with the public. He has poor P/R skills. ​ Always measure the depth whatever and whoever you get involved with before putting your feet in the water. You just may get bit or in this case be disappointed with very poor service. Mr. Vogel

My wife and I went in to window shop pianos, the piano gallery had an amazing deal on a beautiful…read morepiano. They helped me to set up a surprise for my wife and were great all the way around. Fantastic service and prices all the way around.

Love the local expertise regarding which plants and trees will survive in alkaline soil/water and…read morein the unique conditions here in the central Rockies. We had been spending all of our landscaping dollars at this business, then, as he was checking out, my husband encountered a social dilemma. The lady, blondish and middle aged at the checkout, was going on and on, gleefully discussing with a customer ahead of him, elated at the thought that Donald Trump would be going to prison. Literally doing a happy dance. This was in summer 2024 when a judge gave the jury bogus instructions. This ruling was later overturned by a higher court. But, back to the moment in time at that checkout stand. My husband was appalled that she would bring politics into her workplace. We figured the folks here were of a different political persuasion than we were, but no big deal, we get along with all types, right? But she took it over the top and just totally disregarded the fact her customers come in all types, including conservative in a rather conservative area. We haven't been back, because we just found her behavior so unprofessional. Would rate 5 stars for products and horticultural knowledge. They even give free classes! Customer service, though, at the checkout area should not include a side order of TDS.

I love the Pocatello Green House! They have always gone out of their way to provide me excellent…read morecustomer service, products, and pricing! They carry quality products, far superior to anything you can get elsewhere in town. Don't even think of putting weed guard from Home Depot's or Lowe's in your yard, as it will be a total waste of money. Their rocks are the most beautiful I could find anywhere. I'm so grateful Pocatello has its own quality Green House!!!

Worse pawn shop in south east idaho! Mike is a creep he literally makes every female that comes in…read morefeel extremely uncomfortable. His son is half asleep and out of it most the time. They dont give the items people bring in to sell a fair value. They over price their inventory and they undervalue people's belongings. NOT A FAIR OR RESPECTABLE ESTABLISHMENT AT ALL!

The whole transaction from start to finish went smoothly. Looking forward to doing business with…read morethem again in the future .

Richard a manager at sportsman's doesn't want to sell to veterans that have disabilities saying he…read morethinks is alcohol consumption when I have a disability and not able to communicate properly when I need to buy ammo for a gender reveal but no he thinks I'm intoxicated when I have a hard time talking due to my disability. He needs to be fired and get a new manager I have never felt such disgrace as a veteran. Go to Idaho falls for all your needs this store is over run by liberals that don't care about there veterans

I just got to say I'm not happy with their service at all I purchased a pistol online I then got an…read moreemail saying it was ready for pickup the email did not clarify I had to go in to do paperwork I was on my lunch break I end up leaving my ID there in a hurry to get back to work after waiting two months I called them and said I just would rather have the refund because I'd rather not deal with this anymore it's become more stressful than it has anything else after waiting 3 days like I was told by ​ the guy at the gun counter I called him back he then told me that it would be there the next day so I called the next day when it was not there I then had to call the support number for them to inform me that it does not take 3 days it takes 7 to 9 days for a refund to go through this whole experience was horrible and they don't know anything about their own policies or how to do their own jobs training is definitely much needed

***A company that truly cares about its neighbors.***…read more I want to give a massive thank you to Mountainland for their incredible generosity. During a major emergency home repair that could have cost our family everything, Mountainland stepped up and donated the use of all the heavy machinery needed for the duration of the project. It is rare to find a company so willing to put people over profits. Their contribution felt like a miracle that kept our water on and renewed our faith in humanity. In addition to that, their support of local families speaks volumes about the character of this business. We are forever grateful for their kindness and corporate altruism! Thank you, from the Magagnas

Impressions Foral & Design expects customers to pay for their purchases, however, as a previous…read moresupplier of Impressions Floral & Design, they chose not to pay for the flowers they "purchased" from me. Of course, they received payment from their customers for selling those flowers, but didn't do the same. It's disappointing that would be so dishonest.

So amazed at the awesome service I get every time I stop in or call! Would never even think about…read morelooking at another shop for flowers. I always know that no matter where I am or what I want that it will be high quality with quick reliable service! Thanks ladies!

This store always gets me in trouble! So many amazing home decor and household items, especially…read morefor pets. I always spend more than necessary when I'm here. I don't have too much luck in the clothing department, but for everything else you can beat their prices. We especially love coming here for nifty kitchen items. This store is always tidy and clean, and they have the friendliest cashiers!