If I could give zero stars, I would…read more This Northern Tool & Equipment location sold me a brand-new Stihl MS 182 chainsaw that was completely defective right out of the box. They didn't test it, didn't check anything, just took the money and sent me on my way with a tool that DID NOT START even once. After wasting my time and driving 30 minutes back to the store, the employees confirmed exactly what I told them -- the chainsaw wouldn't start at all. And even after THEY failed to get it running, they still refused to take responsibility. No refund. No replacement. No solution. Just excuses and "go somewhere else." This is unacceptable, unprofessional, and shows a complete lack of accountability. Selling a dead tool and then pushing customers away is not customer service -- it's negligence. I will never return to this location, and I strongly recommend avoiding this store if you value your time, money, and basic respect as a customer.

Ran a Christmas shopping errand for my wife just now! This was my first trip to this super well…read morestocked store! The most striking things about my visit today were the genuinely nice store associates and the amount of merchandise in stock! I bought two heaters today: one for my daughter's bonus room and another for her office at school. My daughter's bonus room is heated but it's still chilly up there. My wife and daughter will be spending a lot of time up there in the next few days wrapping Christmas presents and hiding them from my grandkids! Great Northern Tool is my new go to place for anything tool or gardening related stuff! I can find no fault with this store whatsoever! Believe me ; I do have a critical eye! My thanks to the fantastic employees here! You can't beat wonderful customer service!

Bullis hardware an old time hardware store, they have most everything you might need. However,…read moreit's not the same store it was a couple of years ago. Mr. Bullis turned that store into a gold mine. The customer service and help was beyond excellent. He knew where everything was at, just like his assistant Jerry. I would go into the store with a problem I needed a solution to and either Mr. Bullis or Jerry would give their undivided attention to find a solution. Sadly Mr. Bullis passed away several years ago but Jerry was still there and the service remained the same. Then Jerry left, not sure what happened, they said he retired, but it wasn't the same and their business slacked off. About 8 months later I went to Bullis hardware and Jerry was back, he came out of retirement, their business boomed again. About 6 months after that, I went to Bullis and Jerry was gone again. I asked where he was and didn't really get a response. Now the store is manned by Mr. Bullis's grandsons and his daughter and son in law. When the daughter or son in law is in the store the service is fantastic. When the grandsons and their wives are there which is most of the time, the service is terrible, they act like they are doing you a favor by waiting on you. If you ask for help it really isn't great. I know they don't have the experience that Mr. Bullis or Jerry had and in time that may come but time is running out. They are resting on their laurels and the reputation Mr. Bullis made with the store. But the reputation is being degraded by their current people working the store. Their business is down, they don't appear to be as busy as they used to be. They need to realize they have serious competition. There is an ACE hardware on the east side, a new ACE hardware on Reidville Road, Johnsons ACE Hardware in Wellford, I've been to all these stores and their service is like what Bullis used to be. I hate to see Bullis going in the direction they are going, I like that store but it IS NOT THE SAME.

The salesman matched the parts Up. And I asked him 3 times with it fixed. He said yes, and it…read moredidn't work. I brought it back.Now he said I can't get my money back. Because I opened the package that is bad business. I opened it because he said it would work. WHAT I SUPPOSED TO DO. No Star

We are painting a house in Lake Lure and stopped in here to grab some painting supplies. Such a…read moregreat store. Looks little on the outside but has a great selection for any kind of project. Staff is super friendly and knowledgeable, and the prices are WAY better than Lowe's or Home Depot. Wish there were more places like this around.

Best hardware store in wnc...staff is friendly and helpful and will assist you with your bird seed,…read moremulch, piping, lumber, cement, propane or whatever you need....check them out...you will not be disappointed....

Great service and great samaritan. Allen was very kind. Our car battery had died outside, and he…read morehelped us get back up and running. Very kind and appreciated!

Great selection beautiful flowers!! Had fun shopping their garden selection. Friendly customer…read moreservice, helped me select the correct shovel.

A fun and interesting hometown hardware store with a vast selection of new and old. A stupendous…read moreselection of decorative flags!

This is definitely a throwback Main Street hardware store! Not very many of these places survive…read morewhen a large chain like ACE comes to town. Actually there is one in this small, beautiful town! It's a testament to the local home folks for supporting their hometown businesses! I went in there looking for some cloth hand towels. The very kind and helpful lady in charge told me they didn't have any. That was a bit of a surprise to me because they seemed to have an abundance of everything! Not only hardware but also a huge selection of yard art and other display pieces. Like I said; this place is most definitely a throwback in time and its unusual! Even though they didn't have what I needed ; I loved the experience! Any person my age who remembers the way things were in the past should visit not only this place but the entire Main Street of Rutherfordton, N.C. ! It's a thriving small town with much to offer.

They were very nice and personal even though they were swamped due to the weather. They were almost…read moreout of propane but they were very up front about it and told everyone about when they expected their next delivery.

We have been more than pleased with the customer service at this store. The manager Drew was very…read moreaccommodating when we had to delay a delivery of a gas grill. Everyone is professional and friendly.

Best customer service i have ever had and always got what i need. Great value on propane as well.read more

Great local hardware store I loved how quickly I was greeted…read more I was asked what I was looking for and was promptly taken to the items I needed spray paint( I love the quality of their brand) I needed some plumbing supplies to fix a pipe. They had it I wanted a couple gift items for two kids and they had them There was the sand paper, pipe, and lamp fittings I wanted I like supporting a locally owned business I'll be back

Every time I've gone to Inman hardware. They've been very kind and attentive. They have always…read moretaken care of everything I need. I give them the best rating from Jennifer Hoey

Inman Hardware is the best hardware store around. I highly recommend it over any big place like…read morelowes. They people in there are very nice and helpful and they have about anything you can thank of. Will definitely be here for all my hardware needs.

I have been looking for a brass water hose nozzle all over the place and can't find one anywhere!…read moreLast winter Dollar General had many of them! Can't believe that I didn't buy one ! Anyways, this True Value had many, many, plastic ones in various price ranges. Perhaps they are to replace the brass ones! There were two nice girls minding the store and they knew where various items were located! I appreciated their kindness in helping me find other items that I needed. The girls deserve 5 stars! The store by itself deserves 3 stars because they didn't have what I needed!

When only the best will do. Ask for Kevin but all the staff members are knowledgeable and will…read moreguide you through all the steps.

I came in with only a few paint chips to find a can of the right paint to touch up my bathroom. It…read moretook a while and much painstaking effort on the part of the clerk to get the shade right but in the end the paint matched perfectly. Amazing service.