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    Ace Metal Company

    2.4 (13 reviews)
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    Services - Ace Metal Company

    Recycling dropoff

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    Snohomish County Solid Waste Transfer Center

    Snohomish County Solid Waste Transfer Center

    (12 reviews)

    I do not regularly use the services of places such as this as I rely mainly on garbage pickup. But…read moreon the occasion I have needed to go and dispose of items myself that I know Waste Management won't pick up. That being said, this was my first time using the Snohomish County Solid Waste Transfer Center and it was a good experience. I know, going to the "dump" being a good experience sound odd, but good customer service, politeness and efficiency really does make the difference whether at a restaurant, retail store, coffee shop, or the "dump". In this case, every person I encountered that worked there was polite, courteous and helpful, meaning we were acknowledged, greeted, directed and thanked. They may have hated their job or were having a bad day, but I wouldn't have known. Good signage and direction made the experience quick and efficient with little to no delay so we were in and out Ricky-Tick. But in that short time the customer service did not go unnoticed. From the the gal in the booth/gate to the people on the dump site directing traffic. Honestly some restaurants and stores I've been to could take a lesson about customer service from them, no joke. As for the price 360 lbs. or less = $20, includes tax (minimum fee) Over 360 lbs. = $105 per ton, plus tax I think pretty reasonable, but the gal at the booth did inform us as we were checking out that prices would be going up to $30 for the minimum fee. Still not to bad I think.

    The place is well labeled and the guy who was on shift there reached out to me and asked if I…read moreneeded any help. I'd definitely recommend it!

    Free-Appliance-Recycling

    Free-Appliance-Recycling

    (2 reviews)

    We called when the refrigerator at our rental house stopped working. I should have known something…read morewas up when he refused to take my credit card for the diagnostic call and said that they wouldn't do the diagnostic work unless I brought a check to the house. We jumped through that hoop and got a check to the house in time for the appointment. The man told us that the technician would arrive between 10:30am and 1:30pm so I could tell my tenant when she'd need to be home The tenant was there, but the tech never showed up. The tech nor the office called either my tenant or me to let us know of a delay. When I called around 2:45pm to ask what was going on, the man at the office acted put out that I would dare ask for the COMMON COURTESY to receive a call regarding the delay. He then accused me of demanding that the technician leave his current job to go to our diagnostic call. I did not do that. All I asked was for them to call us to let us know what was going on. Because I stood up for myself when he started acting rude, he told me that he was taking our house off the schedule. So now I sit on a Friday night in a lurch because this very rude and unprofessional "business" person can't handle a simple request for a phone call when there will be a delay. DO NOT USE THIS COMPANY FOR APPLIANCE SERVICE.

    Called on Monday to have Refrigerator picked up on Thursday. Thursday comes, and no one shows up…read moreand No phone calls. I call Friday, and No one picks it up. Now I still have Fridge.

    Pacific Iron & Metal - Howard's smile is always welcoming for our customers.

    Pacific Iron & Metal

    (20 reviews)

    Industrial District

    Very helpful and honest. On my most recent visit I was happy to receive a higher price than what…read morewas quoted outside. After leaving I mistakenly thought I left my sun glasses there and the nice lady who answered the phone looked and asked around for them immediately. I'll definitely go back, but then again I've already been recycling there for many years.

    No more recycling with this company for me. I brought more than 100lbs of computer boards and they…read morepaid $37.00, what a rip off. Last month I recycled more than 200lbs of clean stainless steel and they paid 0.17 a pound. There are better recycling place that pays more. update 2017-07-07 I got a phone call from Ryan, the owner?, of Pacific Iron today and instead of apologizing for maybe an honest mistake of their employee, he start screaming and yelling at me over the phone. 2017-07-08 In response to Ryan Comment. If you really want to make the record straight, why not list the events that I told you over the phone before you start yelling and screaming at me. YOU HAVE NO RIGHT TO DO THAT TO ANY HUMAN BEING unless that is what you are. I am sure the reason for you to being very upset and yelling is when I told you what I've witness during my visit at your place. Your first excuse at the beginning of conversation is that it must be a mistake by her as new employee that is still in training. But when I told you that it was not her who did the weighing and coding in the computer. I even told you that she actually separated the expensive materials and commented to me" its better for you", and I thank her for doing that. - she separated the monitor boards single layer from computer boards bin. - she separated the pure cooper wire from the cat5 cables bin. but when it went to the weighing scale, your other employee had put/mixed them back to the bin and CODED both the computer boards and low grade item in one. Same what he did with the copper wire mixing it back to low grade cables. IS THIS WHAT YOU CALL "HONEST BUSINESS". I call it cheating and stealing!! Your next defense was why I did not complain immediately when I was still there, sure I did. After the cashier hand me a very low payout, I asked him why those computer boards was paid 0.30cents a pound. The cashier then told me the same excuse you said to me over the phone " NO IDEA BECAUSE I DID NOT SEE YOUR MATERIALS" so I went back to your employee who weighted the items and ask him why he coded the computer boards to "low grade" instead of computer grade? he just shrugs his shoulder like he did not hear me. I also ask him why he coded the clean stainless steel as " contaminated"? but he give no explanation as if he does not speak english or so. And when I asked you why there is no itemize on ticket printout at the weighing scale for the recycler to see so we can verify what was the weight and items coding, you sound irritated and got pissed off. You also failed to mention on your " set the record straight" long explanation that I have been recycling with your company with the same computer boards, hard drives, wires etc since 2009. All of computer boards, small or large, has always been paid in "computer grade" between $3 to $1.7 a pound. AND INSTEAD OF offering an apology and correct the "MAYBE an honest mistake" you started to talk like your whole world is collapsing. Is that how you treat customers? Screaming and yelling at them over the phone? No respect to people that provide you food on your table and employee? Even after I told you over the phone and email to not waste more of our valuable time and move on, you seem to have a lot of time yelping and yet failed to apologize.

    Ace Metal Company - recyclingcenter - Updated July 2026

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