My transmission recently broke down and I was send over to this place by Big-O-Tires, who changed a…read moretire on my car. They called me about the issue with my transmission/cost etc. so I went ahead and had it done. It helped a lot that one of the managers there was specialized in Fords and had worked for Ford for years. He gave me a lot of good information. Everything was done well and very timely. If you have a transmission issue, go to this place, their work is also on warranty.

I want to start this review by saying I dont expect mistakes to never happen, but what matters is…read morewhat you do when a mistake happens My transmission failed on my 22 Ford Ranger. Took it to the shop on June 11th. It took 3 weeks to repair. $8000 total. From my research online that is a fair price and 3 weeks is a reasonable timeframe. Called on July 2nd I was told it was ready so I picked it up that evening. I drove home and before I made it all the way it started shifting weird on the highway. I stopped and it was leaking transmission fluid everywhere. So much that it got on the backup camera on the tailgate. I limped home and left it for the weekend. This is when I thought it was just a small mistake. Not ideal but I can understand how it could happen I called that evening and left a message letting them know what happened. Monday morning I had to call again (they did not bother to call me). It was towed in. On that call I asked how this could happen. Apparently they dont test drive vehicles at highway speeds after rebuilding a transmission. Unbelievably negligent, lazy and ridiculous it wasnt tested properly. They started paying for my rental car so I could still work. Technically at this point I am not out anymore money though so I just moved on and hoped it would be resolved quickly July 7th I called after hearing nothing and they said it was ready to pick up. I picked it up the next day. Supposedly the issue was they had overfilled the transmission fluid and that made it overheat and boil out of the vents. Turned out that wasnt it but if it had been that is such an avoidable mistake. While driving 80 on the highway it suddenly stops shifting and I rapidly lose speed. Terrifying and unsafe as I go from 80 to 60 in seconds with people behind, in front and alongside me. After pulling over I call again. Towed back again. This time I ride over with the tow truck driver. I have to know what happened. I get there and start talking with the front desk. Immediately I am being pushed to just go to a rental place and they will pay for another car like its a favor. Guy at the front desk has to ask the owner so he goes back to the office and asks him questions then talks to me and goes back again. One of the owners is there and after they book me an uber he comes out of the office and is looking at his phone and not really acknowledging me. I stop him as hes walking by. At this point I had to ask for some of my money back. This is such an unacceptable amount of mistakes and they actually put my life in danger Within 2 minutes of going back and forth the owner says verbatim 'the only thing you can do to get anything back is to hire a lawyer but you will lose'. Addressing the shocking level of negligence not properly testing and supposedly overfilling the transmission fluid he said 'I wasnt there that day'. I Didnt say he was and what difference would that make? The mistakes happened and I never assumed hes personally working on the vehicles but regardless it is his shop and he should compensate people for this huge of a mistake. TWICE. He also said 'I cant have my guys out test driving all day'. If you are doing major repairs that cost $8000 and take 3 weeks you can spare an hour to take the truck on the highway. Insane. He also made some kind of statement along the lines that these transmissions in newer rangers are so complicated they cant guarantee it is actually fixed. Great then dont charge me $8000 saying it will be fixed. He is completely stonewalling me and acting like it is not a big deal. I stopped there as I was worried he would try to stop paying for my rental which I cant afford at this point I leave and pick up my next rental (rental car number 4). I call every couple of days to check on it (still receiving no calls from them). Finally after another 3 weeks on July 31st I get a call that it is ready. I picked it up drove it home only on backroads to avoid the highway. Scheduled a carvana pickup and sold the truck within 4 hours of picking it up. I still dont know if it was actually fixed I want to say if they had given me even some of my money back $200 to $400. Anything. An apology. Seemed reasonable in any way shape or form, I would not be leaving this review. They have a perfect 5 star rating. I cant for the life of me figure out how TLDR: paid $8000 to have my transmission rebuilt. It took 3 weeks to return (seems normal). Then it broke down again. Then a week later broke down again. Owner refused to take any responsibility or apologize or give any money back. Told me my only option is to hire a lawyer but 'I'll lose'. After another month I finally got it back (7 weeks in total) and sold it the same day. No idea if it was actually fixed I never drove it again. In 7 weeks they did not call to update me once. I received 3 calls from them. 2 to ask if they can add parts that will cost extra and 1 to finally tell me it's ready. Stay away. Cant believe the negligence or the 5 star reviews

Tom from T&J was amazing. Our daughter was having issues with our truck. Tom was willing to wait…read moreafter hours for her. He ended up driving to her house, after hours to change out the starter and alternator. He even drive the truck to a local auto parts store to check the battery and ensure all was running good. He even charged a reasonable price. What professionalism and what service. Hands down would recommend T and J Automotive Specialists!

Not only did the gentlemen come to my house after hours to help fix my truck, they charged a very…read morereasonable price and went the extra mile to help. They were great with communication and very transparent. Thank you so much!

We had him work on our Fusion Hybrid after we were quoted extremely high prices by the local Ford…read moredealership in the Springs. He definitely has good prices and works with you. His work is clean and he tries to cover all the possible problems while he can. So now he has a regular set of clients and we've already pointed others in his direction as well.

Great service. Fully mobile and did a pretty intensive repair to my Jeep with no issues. I highly…read morerecommend.

FIVE STARS! (100 out of 10) My 1st visit was an AC recharge, then a synthetic oil change. I've…read moreknown Ronnie in the military since the early 2000's. He's always put his all into everything he does, he really cares and he gets things done right. The same is true even now in his automotive trade. He is fair and thorough toward keeping us with transportation, comfortable and on the road. So let me tell you the rest. A friend jumped over a curb in my truck, destroying my steering and most of my front undercarriage. Ronnie saw that my vehicle wasn't hurt too bad and replaced nearly my whole front undercarriage for it's damaged parts. Yep, she's still running and her steering wheel is right side up again. He takes the hassle out of the way and gets you rolling. I rate them 100 of 10. I really do, because the quality beyond the work and the attention I've seen him give to others, you don't find genuine people like his crew any more. If you don't know what you're getting into and you need honesty, they are here for you more than anything else. Since my (100 out of 10) can't be edited into the stars above, I'll yell it and maybe everyone will get me on my appreciation for these professionals in their trade. FIVE STARS! Thank you Ronnie, my vehicles and my loved ones are in good hands.

Ronnie saved the day! I couldn't be more appreciative of Ronnie and his team. We recently moved…read moreinto the area near his shop and he has helped us multiple times. Not only has he gotten our car in quick, he has gone above and beyond to keep us informed of the situation and has provided reliable and fast service. He strives to build trusting relationships with customers and that is evident in his approach to how he does business!

Got hail damage? Door dings? Minor collision? They can help and they do excellent work! They repair…read morethe dents in most cases without repainting the vehicle. It's like magic! And at a price that is way cheaper than conventional body shop repair.

Very knowledgeable and helpful staff gave me some great ideas for a DIY fix and provided some of…read morethe needed supplies at no charge. This is a business that does the right thing!

I was extremely impressed with the obvious expertise exhibited by Lance at Express Auto Repair. I…read morewas also surprised and very pleased with the amount of detail provided in their service estimate which included thorough explanations of each item, and even had a photo of a damaged part underneath my own car! The service manager, Lance, was so calm, kind and patient that I felt completely comfortable discussing my concerns with him and asking questions. I have never in my life had such a pleasant experience getting a car repaired. In addition to the excellence of their customer service, I was also impressed with the speed of their auto service. At 8:30 yesterday morning I went to their website and scheduled an appointment for 10:00AM to check out why the car was occasionally squeaking. Everything was finished and I was on my way home that day before 1:00PM. In those 3 hours they set me up in their computer, performed their standard vehicle inspection and diagnostics, prepared a detailed estimate with photos, discussed everything with me, made some changes and provided another estimate, completed a brake fluid flush and replaced my front brake pads and rotors. Oh! And Lance even brought out the part from my car that was causing the squeaking and explained why it wouldn't happen anymore. Wow! Express Auto Repair totally ROCKS!

Express auto repair on Galley, blatantly dishonest, paid them to do a simple job of replacing spark…read moreplugs, when I got home, I was under the hood to check the oil and discovered they never changed the plugs at all, the rusty old ones had never been replaced. Had contacted them only to be ignored, now having to pursue legal avenues to obtain compensation. Can only imagine how many people have been duped by these people.

Thank you Brett for helping me keep my old car running. I will definitely use your service again!read more

Well let me see, I have called this guy for a week and he calls back to say he will make an…read moreappointment and nothing. If your are too busy just say so don't leave people hanging not good for business.

Benny was great he repaired my shocks and struts on my 2017 toyota tacoma. Also he was super fast…read moredid the repair in 2 hours. What a great job and price could not be beaten. I wish I could leave more than 5 stars

Did an awesome job replacing struts and some suspension linkage on our Titan. Very professional…read more Benny was great and very informative.