This place is crooked bunch of liars with their BS FEES. Tow a car and was on the lot for less than 24 hours and it's 367 bucks. Yep.. people I never take the time to write reviews but ai feel that strongly to let you know DO NOT USE THEM. TAKE ADVANTAGE OF PEOPLE AND LIED LIED TO ME. SHOULD NOT BE IN BUSINESS. Zero starts if I could read more

Let's be real... for the owner of an "about to be towed - for whatever reason" vehicle, they're likely not in an ideal headspace. For the car's owner, the pending "inconvenience" of the whole situation, i.e. unwelcome costs related to: time / tow fee / repair$ / etc. may put them in a prickly state of mind... face it: Getting Towed Sucks. Yet if you find yourself in this bind, having a gentleman like Ace's Tommy arrive on the scene can have an immensely positive effect on the scene's stress. The Man knows his cars / trucks - Gas / EV - he's been around them all - a prior mechanic who rather prefers the open roads and the folks he gets to interact with daily instead of a garage. Courteous dude who cares. If you get this Ace driver, you're already ahead while dealing with the whole hassle of needing to get towed... read more

My car wouldn't start over a holiday weekend while I was in the middle of moving and needing to move my car from the old apartment. The tow truck driver was SO kind to me and managed to hook up my car while in a tight and confined space and remove it from the parking garage. What was certainly a nightmare of a job was done quickly, effectively, and with great communication. Todd in Truck 133 was an absolute hero, legend, and all around nice guy. He made sure to communicate with my every step of the way to ease my anxiety. Even when requesting a tow through AAA, Ace towing called me to double check the information and make sure my needs would be met. The person on the phone was kind, efficient, and thorough. I will only ever work with Ace towing again. read more

Hit and run. Ace tow truck hit and damaged my vehicle at King Soopers parking and the driver tried to getaway, but I was able to take pictures and report it to the Lakewood police. read more

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I have to tell you i have been in customer service for 30 years and run a 4.9 star business. Bob from ACE towing gave me the best customer service I have had in 10 years. He walked me through everything he was doing while putting my car vs on the bed. Showed me the proper way to check what tire pressure I needed to set my tires at. He inflate my tires on my other car. Was super polite and entertaining the entire time. He took his gloves off every time he got in my car so as not to get anything dirty. I think most would have skipped that step. Way to go for that WOW Factor Customer Service Bob. You made an inconvenient situation so convenient, educational, and fun. Appreciate you so much. If you ever need a reference, let me know. Bart read more

Thse people are the worst. They will tow your car to their "collision center" for repair after a crash. What they don't tell you is that it is also a tow yard, and they will charge you $75 a day "for storage", while they wait for repairs to be completed. Plus their tow rates are $175 for a teeny little compact car 5 miles- are higher than the going rate. Do NOT trust your car to these "helpful" people. read more

Hi Bob. Thank you again for saving me time and money by towing my vehicle from Morrison to Brighton in under an hour. Not only do you provide service promptly. But you did this on your day off! You, sir, deserve many praises for your service and pay increases. Thank you!!! read more

The State patrol told me to have my car towed to their lot and the insurance would take care of it. Ace towing towed it to their lot, refused to release it to the insurance company after I had to leave a sick bed to go to their office to have it released, and now sent ME instead of the insurance company a bill for 11 days of storage when they refused to release it after 2 days. This place is a rip-off. DO NOT USE ACE TOWING! read more

Unfortunately had to have my car towed, thought it was a battery issue but it was not AAA called for a tow truck and within minutes a gentleman called from Ace to let me know someone would be on there way. They gave me a 75 minute window but honestly it didn't take that long. I received a text letting me know someone was coming with a link to watch there progress towards me. The a wonderful gentleman Michael sowed up. He was amazing, it is something to watch as he positioned his truck, pulled my van on tied it down and off we went to the shop. He obviously knew what he was doing he made it look effortless and all the time telling me why he did certain things for the safety of the vehicle and held a pleasant conversation too! Thank you Michael stay safe and happy! read more

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My tie rod was out of its socket. Todd arrived quickly and wasted no time. He also popped it back in place to get my tires aligned and he towed it with ease. He was extremely helpful and informative about what he was doing. Super great service I received from Todd and I recommend Ace Towing (especially Todd) to others I know who are in need of a tow. read more

Last Tuesday evening (8/20/24) I hit a huge pothole at E470 and I25 South and had to call AAA for a tire change at around 8:50 pm. Jason from Ace Towing came out within 40 mins. He was extremely helpful and changed my tire on the spot which allowed me move forward with my travel. He was very professional, friendly and worked quick. Jason, Thank you so much for all your help! Much appreciated. read more

My buddies and I got stranded in a snowbank in a remote location. I called 911 and the dispatcher recommend them to me. The guy one the phone basically just blew me off and told me that's it's too far out and hung up. Do not expect to be rescued by this company... read more

Had my truck towed from Denver to Fort Collins and it was such an easy process. The driver was extremely nice and got it to foco in a reasonable time frame. I would definitely recommend their services. 10/10 read more

Keenan Driver #119 Excellent Service He picked me up on time and was very friendly. Thank you for the excellent service on 09/24/2023 read more

Robert Ray was the most knowledgeable and helpful tow truck driver. Our car got totaled and he was the only bright light of our night :) guy deserves a huge standing ovation we love him. read more

I was instructed to only grab things from my car that were necessary before towing. This was a mistake, as when I went to retrieve my car, I found my computer monitor to be shattered, and my AirPods stolen as they leave the cars sitting unlocked. They said the owner was going to call me, which still has yet to happen. He's been in "meetings" for two days straight. They towed my car which was not fully insured, and were wreckless, damaging the exterior even more. I got an estimate via pictures before towing, and it was manageable. The estimates I recieved after towing are many thousands beyond the value of the car, leaving it totaled. read more

Tommy #106 was a knight in shining armor for my family . Amazing experience . It was like being back in the 50's or 60's with his level of caring about his costumers . Really sad that great service sticks out like a sore thumb these days ! read more

Incredible service from the driver, Thomas. My new car had a charcoal filter box come apart from the rear of the car and it was dragging on the ground. It looked like I would need a tow, but when Tommy arrived with the tow truck, he got under the car and told me he could avoid a tow. Using some twine, he was able to wrap the box under the carriage and keep it safe so I could drive to the dealer. His willingness to go to extra lengths to help me out was terrific. I wouldn't hesitate to recommend him and this company! read more

My husband needed an emergency tow due to where the vehicle was located when it broke down for his and other drivers safety. Christina was able to have a tow truck there within 10 minutes. We're so appreciative of the service we received and will use this company every time we need it. Thanks again Christina and Ace Towing!! read more

So helpful and nice and patient. The only good experience I've ever had with a towing company. Okay so my car died and I had to call triple a. I waited 2 hours and then the guy couldn't get the hood open so said there was nothing they could do. Cue Ace Towing! They sent someone in less than 30 minutes (to tow my car) and the guy not only managed to get my hood open (it was jammed) but also managed to get my car started. Seriously the hero of this story and I am sorry I didn't catch his name. He saved me a lot of money that I do not have and am forever grateful. If you are the gentleman that saved my mitsubishi from an urgent care parking lot this is for you! THANK YOU! read more

Hey guys. These wonderful people will try to charge you 1400 to get your car out of their impound if you aren't physically in the state of Colorado and then will assume control of your vehicle. So to recap after getting my car stolen, this awful company was forced upon me because of some scummy relationship with Lakewood PD which then stole my car for a second time. Don't use this company. Hopefully the Attorney General takes care of this. read more

Worst service ever. My mothers car was towed from Morrison road. I called Ace to find out info and to pick up asap, dispatcher had no knowledge of what was needed for the car to me picked up, the only thing she was able to inform me was on the businesses hours, which she stated it was at 8 am. We showed up today at 8am, and main office was closed. We immediately called Ace, and they stated that they had decided that they weren't going to open until 9am. No organization and they made the entire process super complicated. read more

I had to call very late on a Monday night after getting my car stuck in some ice. I called many different towing companies and this one was the cheapest by $100!!! Jason, my tower, was here in less than an hour and was incredibly nice and professional. My SUV was in a tight spot and he got it out and even towed it out of the alley way to ensure I would not get stuck again. If I ever find myself in this predicament again I won't hesitate to give Ace a call as they made this headache of a situation a lot easier to deal with. read more

Ace Towing Enterprises - Black Velvet on the truck - Towing Near Me - Lakewood, Colorado

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The best. Honest, reliable, dependable and zero BS. These guys also have an associated business, Jewel Auto Body, which adheres to the same ethical standards. I cannot recommend them enough! read more

Tommy 102 towed our car when it was stuck in the middle of the road. The engine was smoking. It was a very busy intersection and a scary situation. Thankfully we were able to get it towed by Tommy in under twenty minutes. read more

If ace is your place I recommend you request Brad. He was very professional & polite. Brad got the job done quickly and he's a vet with some incredible stories to tell. read more

Ace Towing Enterprises - Request Brad - Towing Near Me - Lakewood, Colorado

CROOKED BUSINESS that enriches themselves on other's unfortunate circumstances! Absolutely APPALLED and INSULTED by their EGREGIOUS CONDUCT! My vehicle was unfortunately towed by Lakewood Police Department, who contracts with them for towing/impound services, due to expired plates. Because I hadn't registered the vehicle yet, I asked them to look in the glovebox for my title and registration, where I left it. They asked me for the key, then proceeded to check. Surprisingly, they brought back nothing so I had to leave and asked for them to return my key and they FLAT OUT REFUSED stating, "well, here's the deal, we're not giving you the key!" I proceeded to file a police report and they suggested that I have a civil assist, where the police come to help with the situation. Even still, with police presence and request to return the key the guy states, "well, I don't really want to give him his key." THEN, the same guy began accusing me, to the police officer, of being the type of person who complains of damage to the vehicle and portraying me as some unruly character who is out to get them. I will be filing a report here with BBB and seeking civil remedies. read more

After breaking down on I-70W on Christmas Eve, our car was about to extend the 48-hour grace period from the Colorado State Patrol and get impounded. In a last stitch effort to get it towed in time we called Ace to get our car after having no luck with other companies being open during the holidays. They showed up within an hour and a half and our driver, Tony, was extremely personable and communicative. He explained everything that was going to happen and even asked us about our holidays. Once the car was delivered to our select service shop, paying was easy and seamless. It is obvious that Ace focuses on customer service and having an impact within the community. read more

This place is a joke they are unprofessionals and scammers. My vehicle was stolen in Englewood on a Friday night the Lakewood police found it on Colfax and car st. On Sunday afternoon The scum bags that stole it was involved in a hit and run the Lakewood police said they fled the scene leaving my vehicle a total loss so police cared less to give me a call stating they found my vehicle they decided to get it towed to Ace towing. After it had gotten towed the police officer finally contacted me saying where it was getting towed. For it being a Sunday they were closed not knowing that they were closed on a Sunday but people was there since I was a victim of a stolen vehicle thinking I can just go look at to see how bad it was When I arrived at Ace They cared less of me being a victim they had attitude saying they can't help on that day because it was Sunday. All I wanted to do was go look at. They said to come back on Monday but there would be a towing fee and a Dailey charge. I do not understand how me being a victim I would be charged for anything. When I finally got time off of work just to go look at it two days later realized it was totalled, Now they are claiming it was me who was involved in a hit and run so would need a police report to even look at. Which is so ridiculous knowing they work with Lakewood police made no sense to me. So I had to take more time off of work just to go to Lakewood police and Englewood police to get a police report. That was another hassle but finally got it so went right back few days later now finding out the car was totaled and the bill is now up to $700. They said I need to get a tow truck to get it out or just hand over the title. The vehicle was totaled no sense of trying to keep the vehicle so I had to get a new titled reissued to me from the state took a few weeks while waiting for the title to come thru the mail I have received a letter saying it was to long so they said they sent to a upull junk yard now my bills was over $1800 and sent it to debt collectors. How does that make any sense this place is a joke and the workers make side cash in vehicles I'm sure of it This place needs to get auddit by the attorney general I will take it there I hope other will step up with me to get this place shut down or at least make it more professional for the victims. It almost seems like the police and this place work together make extra money to get cars towed there. It's crazy how the police say they can not help once the car gets stolen but yet there fast to send the car to the towing company read more

Most people have a love hate relationship with tow companies, but Jesse with Ace is a superb example of what a tow company should embody. We lucked out as we use AAA but we have had horrible contract drivers before but not this time! If I am ever in need, or am asked for a recommendation, these guys will get my vote every time and I will always ask AAA if he is available! read more

Ace Towing Enterprises - Jesse's card! - Towing Near Me - Lakewood, Colorado

Tommy of Ace Towing should get a raise in pay. He is out in this smoldering HEAT, with a " can do " attitude, exemplary customer service with smile and a good heart. We need more stable young men like Tommy in our community. Thank you again Ace Towing for sending Tommy he makes your company shine. read more

I've trusted Ace Towing for a number of years and they never disappoint!! They are always friendly, courteous as well as prompt and very professional! This time my driver was Jacob and he is one awesome guy! He is very humble, and is honestly out to help others! He allowed me to maneuver my SRT onto the flatbed after blowing out a rear tire through a construction zone and treated my car as if it were his personal Lamborghini! Jacob showed up quicker than the scheduled AAA timeframe and everything went smoothly! I will ALWAYS trust Jacob and the great folks at Ace Towing Enterprise for all of not only my towing and roadside needs, but that of my family and friends!! Thank you again Jacob and Ace Towing!!! read more

Ace Towing is the BEST!!! They go above and beyond - From my first interaction to my last I was blown away by their kindness and their willingness to do whatever it took to help. Thank you Ace!!! You will be my first and only call the next time I need help and I will continue to refer you to everyone I can! read more

Street sweeping today and my old truck in front of my house needed to be moved. Wouldn't start. Called AAA and Ace towing arrives. The driver went above and beyond. Tried gas, battery...AAA would not tow because "it only towed to a repair shop" News to me! Thanks Ace Towing. Because of your driver, I will call you in the future! read more

I called Ace for my car-the dispatcher was kind & thorough, the man with the tow truck was quick, efficient, & kind. My car made it to the shop without incident. What more could you ask for in a towing service? I don't want to have to need a towing service again, but when I do I'm calling Ace. read more

Good to see that I'm not the only one this building of people is incredibly rude to. Was degraded because their own employee couldn't find the registration in my car. Kept asking me repeatedly where it was kept and the answer was the same every time. Number of attempts to locate my registration: 2, only because I had to ask the lady to have him check again, because apparently that's not the standard protocol. Was told repeatedly "You're not getting to see your car without your registration, just so you know." As if I hadn't known that when I came in initially, and as if I had any control over the competence of their own employees. No one had any solution for him being unable to find the registration. Getting him to look a third time was like pulling teeth and they absolutely refused. During my time there, multiple people were told they were busy, including me. Number of people there to claim their cars at the time: 3. I was the only one there for forty minutes. The rudest set of people imaginable. Cannot fathom why the police have a contract with these absolute garbage people. read more

Mike was awesome! My wouldn't go in neutral to get it it on the truck, he looked it up on YouTube., figured it out and we were on our way! Great guy! Highly recommend this company! Responsive and professional. read more

Excellent service - responsive, kept me updated, super nice and professional. The tow truck driver - Tommy - was wildly helpful and very professional. I lucked out by getting Ace Towing through AAA roadside assistance. It was a busy night but Ace was apologetic about the delay, kept me informed and made my safety a priority. Great customer service. Definitely recommend. read more

My vehicle needed to be towed, the company I used contracts with Ace Towing. They arrived in a timely manner. The driver, Corey took the time to listen to me about my vehicle. Took extra care loading it on his truck. It's a lowered vehicle so he was patient and made sure the bumper would not scrape on the street when loading. I really appreciated the extra time he took, it gave me peace of mind. Thanks for being so kind on the drive to drop my vehicle off. read more

Ace Towing Enterprises - Towing Near Me - Lakewood, Colorado

Tommy was the most friendly, professional, caring, tow truck driver I've ever interacted with! His demeanor and kindness and courtesy and care made a stressful situation with my car being out of commission easier to deal with. He was a just a GEM! Thank you Ace Towing Enterprises! read more