I realize that choosing a doctor and medical clinic is a very personal thing. The care that you…read morereceive is both a combination of expectations and actual care. Since Prohealth and other clinics/hospitals have joined "MyChart" I find it extremely easy to communicate, set up appointments, and get test results. I have been going to Prohealth for a very long time. The thing that keeps us coming back all this time is the dedication of our primary care physician. A big shout out to Dr. Daniel Cheng. He's friendly, helpful and professional. Never fails to call the next day to check on us, or give us test results. The rest of the staff have always been friendly and helpful. This includes the receptionists, nurses, and support staff. Once I arrive, I rarely have to wait more than 5 minutes.

If I could give this place, zero stars, I would. They are completely unprofessional. They…read morescheduled out my appointments for five weeks then via text canceled the second one without any explanation, then the day of my next appointment they canceled that appointment and the following one for the next vist the following week. All via TEXT with no explanation. I was involved in an accident and was really in need of physical therapy. I have never been to a place where they would cancel your appointment the day of after only one initial visit without giving you any reason why or without trying to re-accommodate you. I will never go back to this place, I do not recommend it..this is not normal or typical behavior of a physical therapy office. Not sure whats going on here. This is not the way to run a successful business.