Continued from my AAA review:…read more I returned to AAA and talked to my agent who told me she would check into my problem and get back with me within a couple of days. She never called me back like she promised so I finally called her back in the middle of the following week. She apologized and told me she had lost the piece of paper with my phone number on it. I guess she could not look my phone number up on my policy? I made an appointment and met with my agent at the AAA office the next morning. I was expecting my agent to lower my rates and maybe even give me a credit for the portion of my premium that I was overcharged for the previous year. I was not expecting my agent to tell me that my premium would still be over $2000. When I questioned her as to why she was charging me such an exorbitant amount she came up with an extremely lame story about me having two points against my record. If you remember, the other agent assured me I only had one. I can only guess that they did not want to have to rebate money to me for the past year so they decided to figure out a really lame lie to keep my insurance at the same rate. She also told me again that it was my responsibility to have filed those reports and the reason the others person's information was filed and mine was not was that we had different claims adjusters. Wait a second, didn't a claims adjuster contact me and tell me she was going to be the claims agent for both of us? My agent again told me that they are the only insurance company that files accident reports and proof of financial responsibility for their members. When I replied that the woman in the financial responsibility office told me that was not true, she said the woman probably did not know what she was talking about. All the lady at the department of financial responsibility does all day is deal with these reports. I am pretty sure she knows what she is talking about (LOL). It was more than time for me to look for a company that appreciates my business and treats me with the respect and dignity I deserve as a paying customer and does not continually lie to me. I feel really sad that I had to change companies after almost 40 years. I guess it is true that nothing ever stays the same. It was at this point that I decided to shop my automobile insurance on line. It was quick and easy. I filled out a form with my pertinent information and immediately started getting quotes both on line and on my phone. Within a few hours I had already decided on a company that offered the most services for the least amount of money. That company was 21rst Century Insurance. At first I was apprehensive about using an insurance company that I could not sit down face to face with my broker. It was not until I found out my girl friend has been using them for almost 15 years, that I decided to give them a chance. I am extremely happy about saving $700 and I hope I will never have to use their services. The end

Absolutely the best tax professionals I've worked with. inwas closing on a house and found out I…read moregot scammed by another tax person then Andrews and Adyko services were like angels and filed immediately. This was the fastest and most professional tax service I've worked with. From making calls to the IRS to updating my taxes from 2019 we got it filed in a few days and processed within a week. I am now able to close on my I am forever grateful for this service.

Recently left my fulltime job and didn't know how it was going to impact my taxes. Andy was…read morerecommended by my friends/co-founders and he helped me navigate the murky tax waters, especially after having changed brackets.

We had such a positive experience working with Poland & Sullivan for our insurance needs during our…read morehomebuying process. We spoke with Jon, who was kind and professional and so helpful for us as first time buyers. Jon helped us find the perfect policy that suited our needs and even helped us to bundle our home and auto to save us even more money. We also got to work with Missy who was so easy to work with and helped us get both of our policies set up and make sure that nothing got missed. Both of these individuals provided us with top tier service like we were long time customers instead of first time buyers. I'm so thankful we got the opportunity to work with them!

Becky was super helpful and was as professional as anyone I've ever dealt with. She clearly had my…read morebest interests at heart as she guided me through the process and I'm very satisfied with the results.

Sue is caring and totally professional. She is the best for small business and individual…read moretaxpayers. Sue is now associated with an Alabama CPA with over 54 years of experience dealing with business and tax planning.

Ms. Jessup assistant Marie is rude and unprofessional. She sends emails with invoices attached with…read moreno explanation of what they're for. She also doesn't use any greeting, i.e., Ms., Mrs. I am now paying exorbitant late fees on taxes due to the shabby accounting. They did not file my taxes because a $150 payment wasn't received. They never called to tell me and when I emailed to ask status on my taxes I received no response. Very rude and unprofessional.

I do not recommend this business. When we moved to DE we used this location to file our 2015 and…read more2016 taxes. In May of 2017, we received a notice from the IRS that we did not satisy our 2015 taxes owed. Boyer and Boyer said they would look into this for us and let us know the outcome of their investigation. I followed up with them one week after giving them the form and a POA to complete the investigation on our behalf. They were still investigating and assured us they would get back to us with an update within 7 business days. They did not, so I followed back up 2 weeks later, speaking with Sandy, she mentioned we had not provided certain documentation (2014 1099-G forms). I asked if they would've known we needed to have these and if they should've requested this from us, she said "We wouldn't know if you would have received these forms since you were a new client at that time". I said ok and came home to check my records and I found that we had indeed, provided them the forms in question. In was in the folder with all our other documenation they provided to us. Not only did they not properly complete our taxes, they lied about not having received these documents in order to hide their error. We've been charged interest and penalties, in addition to the monies owed, since they failed to get back to us in time so we could respond to the IRS. We will take our business elsewhere next year as we had never had any issues with the service we used before.

I have been using Boyer and Boyer for 10 yrs and not once have I had a problem with filing my…read morebusiness taxes. They are very accommodating and thorough and patient when is comes to my untimely delay in filing forms for tax filing. It appears the other customer might have experienced a one in 1000 error that happens, no business is perfect despite how hard we try.

She is thorough and professional. She strictly business with meeting clients financial and tax…read moreneeds. Gives clients advice to ensure that the client isn't missing out on what's best for them.

things and hearing all types of cursing. There's kids looking and old folks especially old folks…read moregiving nasty looks horrified by what's on TV and you would think respectfully you would play a movie that would be more appropriate. That's shows the lack of respect the owner has for the customers. The employees have no respect including the owner. On the computer screen big and bold they show people's socials security card numbers, easily personal identity can be stolen. When people are calling and they verify instead of having the person over the phone verified the SSN in front of other customers sitting in front of them someone can easily write you're number down. You're personal information isn't safe at this tax office. They shout out people's personal business if they were locked up or in jail with their name, no shits giving. I refuse to get my tax done here. I wouldn't recommend anyone getting hey taxes done here either. I wouldn't feel comfortable with my personal information be given to them. Call them and request to remove your information out of their business. FYI the one lady in the middle blows her nose on a tissue and throws the dirty tissue on her desk meanwhile we just had COVID

He is fine if there are no issues, but is not responsive if any problems arise, ie. notification…read morefrom the IRS of a balance due when that is not correct.

Adam and his staff have done my taxes for the last several years. They answered all of my questions…read morepromptly and made the tax process as easy as possible.

First and foremost, I have been using this CPA starting with George for over 10 years and now…read moreChristine does my taxes. Their process is seamless from appointment setup either Brenda to the communication via email, text , mail whichever you prefer. If I have questions on new tax laws I reach out. I moved to PA over 10 years ago and I am so satisfied with the customer service and the fact they stay current with software and technology, as well as, innovative to make the tax filing process smooth. The checklist "tax organizer" they provide is a great tool that provides structure for even a less organized individual. In terms of cost it's reasonable and competitive with other CPA companies. I plan on using this firm until I retire and after retirement.