We recently moved to a new home with a jacuzzi and I had no clue about using th right chemicals. I…read morevisited Zagers in Holland where Bianca helped me and she was great! she explained all the chemistry behind it and wouldn't let me leave until I understood everything. She was fulls of smiles and easy to work with. I will definitely be back!

I purchased a Jacuzzi from Zager's. I couldn't be happier. We love it and we love the stereo and…read moreiPhone control. One of the best purchases we have made. Work with Jay Wyllys at the Holland location.

Had a hot tub emergency. 13F outside and the circulating pump quit. Had Caesar out the same day we…read morecalled. Had all of the parts in their van. Fixed for a reasonable fee. Thanks!!! Nice to know you're out there. Do t get your cape caught in the door though.

Very unprofessional. Missed scheduled appointments, could not handle basic administrative tasks and…read morehad overall questionable business practices. Strongly would not recommend.

Can't get a response from the repair department. Say expect one in 48 to 72 hours . Seriously. Been…read morea loyal customer for years and spent thousands of dollars but can get any timely service in their equipment. Ridiculously poor customer service!. Even in busy times 48 to 72 hours to schedule service that will be weeks out does not seem overly efficient

The personal service is outstanding at the Jamestown location of Zagers Pool & Spa! After Josh and…read moreSteve helped me open the pool, I've made some big changes. Steve suggested that I bring in water samples on a regular schedule, and going the same day each week is helping. While opening the pool, Josh wouldn't give up as he fine-tuned our sprayers that have not been working well the last two seasons. The arch of the water is gorgeous once again! Steve was able to tell me all about the pros and cons of a chlorine vs. salt water pool. I really feel confident making my decision to stay with our current system. I've been in the store twice with water samples. The Zagers team have been thorough giving guidance all while being patient with my many questions. I bought a Dolphin pool robot by Maytronics with Bryan's help and expert knowledge of the many models. He reassured me that he can repair the equipment right at Zagers. I love the ease of vacuuming now! The app is amazing and it is so easy to control the robot from my phone! Bryan also demonstrated how I could change the sand in my filter. He has a similar Triton filter in the showroom and walked me through the steps that I could do myself. He sent me helpful videos and links to the manuals and directing me right to the part of the process which was confusing at first. Jordan answered a frantic phone call. I had a lot of chemicals to add, the sand to change, and I needed reassurance. He offered to send me an email and it arrived in less than five minutes after he confirmed a few facts with a service tech! The exceptional level of service is why we trust our pool to Zagers!

Alex and crew did a great job replacing my pump motor and made time for me during their busiest…read moretime of year. I so appreciate them and all they do!

From the owner: Sharks Pools, LLC specializes in in-ground swimming pool construction, pool openings and closings,…read moreliner replacements, equipment installation and upgrades, and professional pool repairs. We focus on quality workmanship, efficient scheduling, and clear communication from start to finish. From seasonal services to major pool projects, our team is committed to doing the job right the first time, maintaining clean job sites, and delivering long-lasting results. Locally owned and operated, we take pride in honest pricing, dependable timelines, and treating every customer’s pool as if it were our own.