What a waste of space this company is. I took my computer in to have a trogen removed.They advised they had checked it and done a "fault report" and there was no trace of malware. I didn't believe them as I am no idiot and knew there was something seriously wrong with the computer. I asked for this in writing for which they charged me £25 on picking up the computer and getting it home within 30mins the fault came up again. I cannot use the internet or emails as my email company has advised there is a serious virus on my computer and must be removed. I even took a copy of the fault that came up on the blue screen. In my opiniion the company is rubbish Keep well away read more