We have used AAR many times over the years. Jimmy Chavarria, who came out today, was another professional and quality technician. We will continue using AAR because all of their technician, like Jimmy, have been reliable, honest, and give great advice. read more

My Samsung fridge was cold and totally quiet. Action Appliance said they could send someone expert in my particular brand named Brian for a miniumum $139 [plus tax] just for checking (even if he did nothing else). Brian came by 4 hours later. He took a few continuity and voltage readings and told me it was a 50% chance it was the controller board and 50% chance it was the compressor, and that a controller board would cost $700 to $800. I told him I would rather just buy a new refrigerator. He collected his fee and left. I proceeded to order a new controller board that I found online for $89 plus tax and shipping, assuming I could install it myself. I have not received the controller board, so I don't know whether my foray into refrigerator repair has been a total boondoggle or not. I will buy a new fridge if I have to. read more

A technician came out and analyzed the issue with my washing machine, which I already knew was the issue. I had watched videos on YouTube, had my manual and gone through the steps to figure out the problem, so I did appreciate the correct diagnosis. After that it was downhill. He proceeded to lie about the cost of the part. He proceeds to tell me the part is over $100. It's not. On Amazon it's $17. He then tells me to place the part would cost $400. The washing machine cost $475. It's a GE top load. Why would you pay just as much to fix it as a new one would cost. When questioned about both, he had no response. It made me feel as though he saw a woman and was going to take advantage of the situation. If you are a woman, proceed with caution or do your research prior to calling them. I wasted $150. I bought the part for $17 and a friend installed it. My machine works fine. read more

Action Appliance Repair - Invoice from Action Appliance Repair. - Appliances & Repair Near Me

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Two part review. Fresh food was keeping low enough temperature and mold showing up. Checked the internet and mfg website but no solution so Action was called this morning and got afternoon appointment. Better yet tech (Brian) finished early as was able to come this morning. Quick diagnostic check determined cooling fan in fresh food compartment not pushing enough cold air. Time to replace it along with the cover for compartment that had mold. Parts were available for this GE French Door model so Action will be back in morning to replace fan and insulation cover. Right away the temp got colder and by evening A-OK. See photos. Part 2. Tech returned on time and commenced to work. Much faster this time as he did not have defrost the compartment and familiar with this model. He took out the bad cooling fan and showed how it had gone bad. Also pickup the old insulation panel and it was noticeably heavier with the water that did not evaporate due to run down cooling fan. Everything put back in order and very happy with outcome. Fast response to call and quick fix. read more

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Over the last 15+ years, I have used Action Appliance several times. I have never been disappointed. The technicians have consistently been beyond professional in every way. Today, I had work done on my clothes dryer that I purchased in 2019. The service tech, Jimmy C., was excellent and very patient with my questions. He taught me several things about the dryer that I was so happy to learn. He was efficient and very reasonable with the service call fee. Without question, I will call Action Appliance when the need arises, and I will certainly recommend them to friends and family! read more

Tried Action Appliance repair and they committed to $112 diag fee. I stead, they charged $195 for "minimum labor", and spent 2 trips, to tell me it was not worth fixing, because one part had failed. They struggled to diagnose that the gas valve had failed. It was not appliance diags and repair. It was swap parts until something worked. The repair was going to be $405 for the $8-$12 part replacements, or $600 for the $178 part replacement. Very disappointed when a rebuild kit for the failed part is $30, and they should have been able to diagnose in less than 1 hour, in one trip. But, they were very polite. read more

I have had an issue with my fridge's ice maker that has had ongoing problems for months. I had mistakenly assumed from all the good reviews I had found a trusted partner for repairs. Well, now have had them out three times for the one repair. When it stopped working again, a fourth and last visit today they decided to charge a trip fee today for the additional check on it after it stopped working again. This is despite the same service tech coming each time and insisting each time it was repaired and walked away only to have it fail again. Given the amount of service trips required thus far for an ice maker repair, I felt it worth paying the $75 trip fee they insisted on being paid one last time to not have to do business with them again. The fact the service tech had to get approval from his boss to charge me for the service visit was telling. This is despite the service tech asking me on his third visit the week prior to let him catalog the incident without notes so he wouldn't get in trouble for not finishing his job on the second visit. I'm not seeking restitution for this, I paid to make him go away, I would advise you avoid them too. read more

I called yesterday, had an appointment today to address a non-working water dispenser/ice maker on my refrigerator. The technician, Greg, was super, he diagnosed the problem quickly, gave me some additional information for the future. They worked with my home warranty company (the best ever!), and I now have water/ice through the door. They are now my go-to appliance repair company on file. read more

We live in a tiny apartment, but own our washer/dryer. This was the 3rd company we had called to repair our dryer over the last 15 years. The last two companies got the job done and were friendly and priced exactly the same as Action, but this team of professionals brought that little extra, above and beyond commitment to total excellence you rarely see. First, they were RIGHT on time. Gave us a window of 10am-1pm but showed up at 10am on the dot. Next, it was raining outside. I hadn't even thought about that, but Jimmy and Skyler were immediately putting on clean booties over their shoes so as not to track mud in before they even stepped in the door! Then, not only did Jimmy and Skyler repair our dryer and get it back into place beautifully, they explained what our apartment maintenance had done wrong that likely caused the element to burn out (leaving the ENTIRE vent hose all curled around behind the machine instead of cutting it), but they fixed that problem and THEN told us what we needed to ask our apartment managers to do to help prevent additional problems. They also checked our washer for us and told us what needed to be done with the problem we were having with that. They were even happy to speak to my apartment manager directly so as to explain the details, and we got the work order put in. Their repairs come with a 90-day warranty too. Nice! Finally--and this was like the crazy, never-before-seen by any repair service cherry-on-top for us!--they vacuumed up everything around, on, and under our machines, vacuumed up the floor, and then sprayed down and wiped off every surface of BOTH of our machines with a nice smelling Meyer's brand all-purpose cleaner. When they left, everything was BETTER. Way better. Better than it was in every way before they showed up. Wow. We are just an ordinary, broke working class married couple cramped into a tiny apartment... but they spoke and worked with us like they were doing a job for the King & Queen of England, lol. Jimmy and Skyler were both proud, experienced tradesmen with a family history in the appliance repair trade, and we need a million more like them! If these were my sons I would be mighty proud of them both. Their parents should write a book on how to raise smart, tough, professional, civilized and capable men, lol. Well done to the Action Appliance Repair team. I joked with Jimmy I was almost looking forward to the next time some appliance broke, lol. Not really, BUT... when that happens, there ain't nobody else we'll call now. Worth waiting like we had to in order to get the appointment (called on a Thursday but next spot not open til the following Tuesday), and then worth every penny we spent. read more

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It was just an OK experience. Certainly not the best, but not the worst Appliance Repair service but I doubt that I will ever call them again. it took multiple visits to get the repair done and when I expressed concerns about the cooktop that we have and was wanting to replace that was just blown off. The KitchenAid refrigerator in the laundry room did get repaired, but I don't think I will use their service ever again. read more

Our refrigerator died on Friday night. I was pretty sure that we would do without for several days. I called Action Appliance Repair on Saturday morning, thinking I would not see anybody until Monday. To my surprise they were able to send John out about 10:00am. It only took him a few minutes to diagnose the problem. He had to leave and go to the parts house for a new printed circuit board. When he got back he found that they had given him the wrong board. I'm not sure how John worked his magic, but even with the parts houses closed he still found the correct part and got us going. He could have just let it slide tell Monday, but he went the extra mile and got us going. THANKS John. read more

I chose this business based on the good reviews in Yelp and was not disappointed. Deimy was The most knowledgeable appliance repair technician I've ever had the pleasure to work with. He had an answer for all the problems with our refrigerator, He made recommendations without being pushy. He explained everything and the pros and cons of getting certain repairs done He also gave us information that will enable us to get the correct filter at a much lower price than what we've been doing the last 10 years. I can't say enough good things. I will definitely call again if I have any issues with my appliances in the future. read more

I've used these guys twice and both times they were stellar. I had two different techs but both were friendly, on-time and professional. Also, both quickly diagnosed the problems and then gave me two choices: they told me how I could fix it myself and they'd just charge me the fee for the visit or they could fix it and they gave me the pricing for that. Both times I chose to fix it myself with their input and both times that solved my problems - one was for a washing machine and one was for a water dispenser on a refrigerator. Highly recommend these guys for any appliance repair. I know they'll tell me if it's an "easy" fix that I can handle myself (after getting a professional's diagnosis). read more

We had a service person come to our home to estimate the repair of a Thermador range. His comments were very confusing. He said we'd receive a bid but it might or might not fix the problem! We then received a huge bid, which included $500 of shipping for 4 small parts - the parts that might or might fix the problem! We called to discuss the bid. The person was not able to answer our questions and said we would get a call back from somebody else. We have never received a callback and yet keep getting emails checking in to see if we will be using their services. I think not. They need some serious work on their customer service and communications. read more

Awful company. Awful workmanship. The repair they made has to be repaired, and because they only give 90 days warranty, I have to pay them service fee to come fix their shoddy work. Stay away from this company read more

we had previously used this company and found them to be fair. Because of our previous experience we trusted them. I have arthritis so small jobs requiring finger dexterity are very difficult for me. our ice maker broke so we paid the service fee and had them come out even though we already knew exactly what the problem was. The new ice maker was marked up a little over what I could have purchased one for, but only by about $25.00. The shocker came when the repair technician explained the labor was now $295.00 per hour. Buyer beware! We will no longer be using this company and next time I know to ask about labor rates before scheduling. When I explained my disappointment the tech said "are you feeling some kind of way, because I can stop.". I told him to continue because we had already paid him half the cost, but that this would be the last time we use them due to the labor charge. He agreed to reduce our $600.00 bill by $25.00. read more

Left a message on a Sunday afternoon, they called me first thing on Monday morning. Got a tech scheduled, tech was on time, quickly diagnosed the issue, ordered the needed part. When the part arrived in a few days, he had it installed and cleaned up in less than an hour. Friendly, honest, fair priced, clean, fast. Can't ask for anything else. Hopefully I don't need their services for a very long time, but if and when I do, I'll call Action Appliance Repair. read more

Excellent service! Our problem with our Samsung Washing Machine started on Friday and Jimmy came out to diagnose the issue on the same day. He was quick, honest and informative in his assessment. He educated us so much on all the things we should be keeping in mind to make our machine last longer. He also picked up on a major installation mistake that the Loews installers had made when they initially installed our washing machine. So glad to have found Action Appliance repair company, specially Jimmy, to come out and fix our washing machine issue in a reasonable and professional manner. Highly recommended! read more

Action Appliance Repair - Appliances & Repair Near Me

My house was hit by lighting and it blew out the motherboard on my fridge. I called Action Appliance Repair and they were out by the next day. They kept me informed on when they would be out. The guy who came out was professional and courteous. He ordered the part and told me he was booked up on Monday, but he would squeeze me in as I was living out of an ice chest. He came when he said he would, and my fridge is now up and running. read more

Our 26 year old washing machine would no longer drain water or run the spin cycle so we called Action Appliance Repair on a Friday. Jimmy arrived on Monday and quickly confirmed the issue was the lid switch. He took the time to explain everything and answer all of our questions. He had a new lid switch on the truck and replaced our broken one in under an hour. We are very pleased with Jimmy's work and how courteous he was. He even gave us a few tips for maintaining the washer. We'll definitely call Action Appliance Repair again if we have any other appliance issues. read more

This review is overdue - for a good reason. My father passed away just after my repair. I cannot speak more highly of Action Appliance - Jimmy was punctual, thorough, educated me and in the end, I paid nothing... Please understand, that I live in an apartment, a building that is about a year old. I had explained to Jimmy that since I had moved, my dryer was slow to dry and that the lint catcher was completely free of lint since moving in. I had thought that, since the dryer is about seven years old, maybe it was time to replace it or that perhaps during the move, something had been damaged. Jimmy took the time to diagnose each of the three temperature settings and discovered each was heating properly. Then, he used a camera to discover the massive clog in the exhaust pipe. When we looked at the vent flap outside, it wasn't opening. So, I paid for the diagnosis and contacted the leasing office. When they came, I was told the vent flap was PAINTED SHUT... It was fixed, and the lint was removed. And, the complex refunded me the cost of the diagnosis, since it was their fault, not to mention a fire hazard. Jimmy was so nice - he reminded me of my son. Again, I am sorry for the late review. If you need an appliance repair, do not hesitate to call Action. You will not regret it. read more

Honest reliable friendly. Def recommend. They give you options and advice. Don't go for the bf ticket just to get $$

David, with Action Appliance, was on time, had excellent professional knowledge and performance. His quick and expert observation gave us immediate confidence in his skills, abilities and recommended solutions. David is also friendly, a "people person" and effectively explained the conditions and remedies for our refrigerator. He adds high value to his service, by saving time and creates customer trust by his honest manner. He gets to the point and tells it like it is, saving us money. This company has a core of long term employees who talk to each other and focus on real customer care. That quality is rare for today's business, but they get the importance and communicate it in their work. Try this company and see if you're satisfied. I won't call anyone else for appliance repair as long as they're still available! read more

They gave an accurate estimate. The people showed up on time. They went to work and did a great job.

Clothes dryer was making a heck of a racket. I was lucky enough to get an appointment the next day. Jimmy showed up on time, and was quickly abe to diagnose the problem. He showed me exactly what was causing it. He also pointed out that the worn-out part was one of four identical parts, any of which might fair soon. He asked me if I wanted to be proactive and replace them now, while the dryer was disassembled. There was absolutely. No pressure by him to do so. Of course, I said yes. Johnny was polite, efficient, and thorough. I will definitely use Action Appliance Repair again the next time I need service. read more

My first time using them to repair an appliance (14 yr old LG Washer). Responsive, fast scheduling, arrived on-time, super proficient technician, quick diagnosis/repair and a reasonable price. I will definitely use them again! read more

I am leaving this review b/c Deimy is was honest, and called me on a Saturday. Action did not repair anything for me. Deimy called to let me know that there was no need for them to come out because my fridge was part of a class action lawsuit in the works. He said, "they won't tell you this of course, but just call and tell them you are having issues with your ice maker and you know their is a suit going through the courts currently". I am defiantly hanging on to their contact info for future use! read more

BEST. EVER. Today i had Jimmy come out and repair my washer. He explained what was wrong and gave me an estimate of charges to fix. He was: On time Polite Prepared Wearing a mask Inexpensive Efficient Knowledgeable I've also had his brother Deimy come to fix my dryer and I had the same great service. Jimmy also gave me tips to make the washer last longer. What more could I ask? This was a stress free experience! read more

On time, fair price, completed the work and have had no issues. What more can I say?

We just moved to a new home and the dishwasher was not draining properly. Based on prior reviews I decided to try out Action Appliance Repair. I wanted to support a family owned business in the area as well. The technician was prompt, courteous. He wore a mask and gloves and put shoe covers on when entering my home. He checked in with me every step of the way before taking any actions and communicated clearly the problem, solution and costs. The pricing was fair and he was done within an hour. I am very happy with the results and will use them again if I need anything in the future. read more

It's horrible experience to use this contractor. I found it by google and found all 5 star reviews. But my experience is horrible. $100 for service trip charge, and find no problem at all. Asking us to repair this and that without telling what's the root problem of dishwasher. and then left. Never use it again. read more

LG fridge putzed out after 2.5 years. Called AAR and was told LG would cover the repair under warranty (even though the normal warranty is 1 year parts/labor) b/c LG is aware of a defect in the compressor/sealed system. So AAR recommended I call LG instead rather than him coming out and charging me a service call fee to tell me the same thing. Sure enough, I called LG (800-243-0000) and they said they would cover the repair/parts due to a compressor/sealed system problem. Super appreciate AAR's honesty and knowledge. read more

Action Appliance Repair did a great job repairing my oven. They were easy to contact, communicated the repair process including costs, and were quick to schedule the service call. On the day of the repair, I was told when to expect the service technician and when he was on his way. The techician understood the problem, diagnosed it quickly, and repaired it the same day. This was the first time I have used Action Appliance Repair, but the old company I used went out of business. I am glad that I have found a company that I can depend on. read more

Their team has done a great job responding and executing a somewhat tricky repair and maintenance call. They have been very professional and great at their followup. read more

Solved our refrigerator problem. Prompt and efficient. Craig the technician, answered all questions and his helper was stellar.

service man comes in and takes one minute look. he says some part is not working. the part which he concern was checked good condition about two weeks ago. But, he is professional, ok, Then would this pro estimate how much cost to repair? he use his cellphone takes one minute &490.00 plus tax. Then he start to play his cellphone, I wonder what he was doing there and ask him. he say, wait for your decision. so I paid service fee $119.00 and let him go. from he come into the door and left the door, total about 15 mins. he totally did not explain what is wrong with the refrigerator and how to fix it. he only said it's a 21 years old refrigerator. that's the only explanation. so proud of his profession. 05/14/2024 read more

Outstanding experience. Quick response time and service was awesome. I will use them for all my appliances. read more

I wish I could remember the name of the man that came to diagnose issues I was having with 2 appliances. He went above and beyond and sound advice on how to proceed. Thank you! read more

Action appliance provide Excellent service! Quick to schedule, prompt and very knowledgeable.

Technician was nice enough. Except he wanted to scratch my brand new floor instead of getting a piece of plastic to slide the compactor out on until my wife told him no. My main problem is that I gave them the make and model numbers three days before they came to my home only to charge me $135 to tell me it can't be repaired because they can't get parts. If they had the make and model beforehand, someone should have told me this information before coming out. I would have cancelled the call instead of being charged for someone to walk in, look, and walk back out. Then they tell me the 135 would only apply to repairs not to replace. So the call was basically worthless and I'm out $135. Thanks. read more