Absolutely terrible experience. This company has shown zero respect for the people in the neighborhood. I have personally had one of their tow trucks cut me off at a red light, and on another occasion they parked their truck in my driveway with the flashers on, waking up my kids. To make matters worse, the employees I dealt with were rude and dismissive instead of apologizing. Basic courtesy and professionalism shouldn't be too much to ask. Between the unsafe driving, blocking my driveway, and the lack of respect for residents, I would never recommend this company. There are plenty of towing companies that know how to do their job without treating people this way. read more

This place should be O.O.B.! With all the negative reviews and the dishonesty that goes on there. My nephew worked there for a week and couldn't stay, working with such immoral, unprofessional and dishonest people. When he went back for his pay, they said we don't pay for training! He worked 40 hrs. I hate to tell them, but MA laws said you do!! They are really disgusting people! read more

Predatory towing company with zero compassion or decency. In less than 15 minutes, just enough time to drop off a heavy package (move-in in the building where they took the car) with my wife and 6-month-old baby, my car was already on their truck. No warning, no conversation, just the cold satisfaction of trapping and charging people. Worse: we strongly suspect something belonging to my wife was stolen from the glove compartment during/after tow. If confirmed, this won't stop at a complaint; we will take it all the way. Shameful, organized racketeering. Enjoy the $200 you squeezed out of us on a Saturday;) the fleeting satisfaction it gives you will fade faster than your reputation. read more

Action Towing

This company towed my car from my park spot with a sticker on! That is crazy. I called them to ask to see again because the sticker was there, but the guy was so rude. My neighbors told they done it incorrectly, what can damaged my car read more

Action Towing

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Rude and unprofessional. Didn't even give a proper explanation before they hung up the phone.

Tom at Action Towing was AMAZING. We had a tricky situation with a leased car left in our driveway that was in probate (someone else's car) that Toyota should have towed to its own lot months before. We got multiple quotes on towing it which ranged from $135-425 and Tom told us he works with Toyota Financial all the time and said he picks TF leased cars up at no charge TF reimburses him. He was at our house within an hour. Very friendly, professional. read more

They take great care of you're car great towing company. Always pleasure doing business with them

Rude and unreasonable. I witnessed the dispatcher tell a customer he lives in America and should speak English--seriously classy. They towed my car from a parking lot where I was a customer less than an hour after I shopped. They refused to put the right time stamp on the receipt. I will pray for Joe, the dispatcher, and anyone who works at Action Towing. They obviously have no morals or ethics!!! Now I need to contact the plaza to get reimbursed. read more

if I could give a 0 star, I would. I've never once left a bad review but this is by far the worst experience I've had with customer service. the way they handled everything was so unprofessional and that included the manager hanging up on me while I was simply asking a basic question of why my price was $161 last time and this time was $185. I do not recommend them at all. read more

Rude and dishonest staff here. Horrible experience and I hope I never have to work with them again.

A huge thank you to the Manager, Ra, he was extremely helpful and very understanding. He definitely looked out regarding my car being towed due to a minor inconvenience read more

Guys are so rude, not polite! They just accept cash as payment and if you don't have change, then they don't give your car back. looks so weird! Very very unprofessional!! read more

Quite possibly the worst tow company in the world, I've never heard of a tow company that doesn't tow cars, we have an account with them for our building and we've had cars parking in our lot people fixing cars and it's a permit ONLY parking, we call them and call them forever and the cars literally NEVER GET TOWED WTF the worst tow company EVER!! read more

Parked in a visitor parking spot at an apartment complex was there less then an hour and got an alert on my phone that my car alarm was going off went down to check it out and my car was gone. They claimed I needed a visitor sticker which is ABSURD when parked in a visitor spot! Charged 225 dollars for towing my car 5 miles up the road when they took it without reason!!! The dork in the office with the glasses behind the glass thinks he is tuff because he is behind the glass and can charge whatever he wants and steal peoples car. Total POS THIEVES!!!! Oh and the apartment complex refunded the tow bill because it was a bogus tow!!!! read more

My Experience They Never Show up when called multiple times.They are Rude Unprofessional,so I'm definitely recommending a new company to my complex Lot.I DO NOT RECCOMEND ACTION TOWING. read more

While my car was there, they used all the cars including mine for K9 training, looked like someone spread someone's ashes all over the car and there was damage to the leather seats, this company operates with third world country morals what a shit hole read more

Trash. Trash. Trash. Trash. Trash. They steal my headphones from my car. Yall can have it. Yall look like you can use some expensive stuff.

These guys towed my girlfriend from her own spot, then refused to give my money back before returning her vehicle. This place doesn't make change and just keeps the difference. These guys are straight up thieves, they take your property and hold it ransom. My friend got towed for an illegal park and the on-call person wouldn't pick up the phone at 2:30 am because he or she was presumably sleeping, and then they had the nerve to charge my friend for an overnight fee after he had to pay for an uber to go home 25 miles away. I wish I can give less than one star because this place has horrible service in every sense of the word. I would rather go to the DMV for six hours than deal with these people again. read more

I had a flat tonight, late at night on Labor Day weekend - not good. That's when the two angels Brian and Raul from Action towing walked into my life at the gas station. They were both super nice and helpful, and they put the donut on for me in two minutes! I couldn't be more grateful that I didn't have to wait two hours for AAA to show up! Thanks guys, you're the best! read more

The owner towed my car from 495 exit 3 to my home in Uxbridge. He saved me a huge headache and he is an extremely nice likeable person. Easy going and very reasonable prices saving you money. It was a 50 mile tow and he gave me a ride. Got to know him a little and he has young kids at home please support him, hard worker. Loved the ride and the company and would do it again in a second. read more

Basic scumbags! The prices are always changing and it's all cash.

They only take cash and won't give change, so you're basically forced to tip them. Are you kidding me?! Places like this should be shut down. read more

A friend of mine was towed in January by action towing. The cash fee was paid to action towing for the towing charge and storage at the tow yard. My friend wanted his car towed out of the lot by another tow company. His choice, right? Not so fast, action towing charged $110 to release the car from action towing yard because action towing wasn't towing the car to another location, rather another tow company was. I believe this is a probably a typical practice, but is a form of "kidnapping" his car to release it. If this is legal it should be illegal!!! It is a bad business practice and I would not recommend ever using action towing. read more

As a client of Action Towing the reviews I see are unfair. We use them to remove cars parked in the fire lanes, without a sticker, etc. It's never the fault of the individual who parks in the wrong area. I recommend them to patrol and tow from your lot! read more

I live in a complex where this company is responsible for towing cars that are parked in resident parking spots. This company towed my car with a permit sticker. When I cles.to her my car back they lied and said I was taking up 2 parking spaces which I was not and charges me over 200 to get my car back. Recently, this company came back out and I looked out my window and saw them hooked up to my car which has a sticker to park. I asked them to let my car down they told me I need a sticker which I have. I had to point out the sticker In broad daylight. The employees were laughing in my face causing me unnecessary anxiety and stress. They were condescendingly telling me to have a better day. One had an obnoxious high pitched laugh sounding like a teenage girl. I was so upset. This company barely does their job. They should be out here nights and weekends. Which they are not. I frequently have to ask the neighbors company to move their car so I can park. Which I shouldnt have to do since this company is paid ro make sure residents can park. I called to speak with some kind of supervisor and was put off. I asked for the owner and was told no ody speaks ro the owner. They transferred me to the "legal department" which was a joke. I have witnessed this company sit on cars parked without stickers and wait for the owner of the vehicle to come out and give them the option of paying before the car is up on the truck bed. This company is terrible. The employees are disrespectful and the business practice are not ethical. read more

This place towed me from my work parking lot. I called the place upset naturally and the woman hung up on me and would not help me. I called back and finally found out where the car was and they charged an obscene amount of money to get it out. They had absolutely no right to tow my car in the first place and want me to go through my employer to get reimbursed. Really a bunch of scumbags . read more

Horrible. The guy was obviously drunk or high when I went to pick up my car. After waiting in the parking lot for 35 minutes for someone to show up he then brought me in the office started swearing at me and told me he was doing me a f-ing favor because he should have charged me for 2 f-ing days because he released my car at 12:04. And I shouldn't have made him f-ing wait. Hello dumbass I waited for over half an hour after I called to say the exact time I would be there. Real classy of you to yell at a woman too you POS. Scumbag loser. read more

worst tow company you could ever find. they towed my for no reason. they said it was because there wasn't a visitor pass when the building doesn't have passes. now i have to have the building pay me back because this company is clueless. never get a tow and watch out for them because they are money hungry obviously if they are towing people for no reason on multiple occasions. i watched them tow a van that was in a legal spot. would give no stars. read more