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    Active Hammer Home Improvements

    4.2 (5 reviews)
    Closed 8:00 am - 6:00 pm

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    Services - Active Hammer Home Improvements

    Balcony addition

    Construction design services

    Deck construction

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    The Wood Works

    The Wood Works

    (2 reviews)

    We purchased a fireplace mantel and cabinets and couldnt be happier…read more The staff was very helpful. Joe sat down with us and helped us design everything. We got everything we wanted made to the sizes we needed and the quality was just perfect! We will definitely reccommend The Wood Works. Thank you!

    The mahogany storm and screen door I ordered was built to a high standard and met specifications…read more However, communications with the owner around (a) delivery and (b) a defect in the glass storm insert left something to be desired. The delivery, which obviously required someone to be home, was two hours late with no notification from the company. The storm glass insert was not true to spec because the gap between it and the enclosing molding was not uniform. Why wasn't this checked at the shop beforehand? Unlike the delivery man, who made every effort to accommodate me, the owner was unapologetic about the lack of communication for the delay. More importantly, he would only consider fixing the problem if the door and the glass and screen inserts were returned to the shop, in which case it would be my responsibility to retrieve them. He wouldn't pay for a second delivery. He would rather cancel the deal and eat the cost of the goods. Having to pick up the door myself was a non-starter. I don't have a suitable vehicle, which is why I paid for delivery in the first place. The only other option he offered was to have the door and inserts returned to the shop and refund my money in full. Then I would have had to start my search over again and suffer a lead time of 6 to 8 weeks or more, so my front entry wouldn't be well prepared for the onset of cold weather. It fell to me to be the creative and save the deal by suggesting he give me a discount in return for which I would live with the defect. It seemed like he would rather have lost the sale than compromise. We came to terms, but the whole process was unnecessarily stressful.

    Great Railing - Installing a hot tub on a Trex deck is possible, but there are several important considerations you need to keep in mind to ensure safety.

    Great Railing

    (23 reviews)

    Unequivocally THE WORST company I have ever dealt with in my 55 years on this planet. No company is…read moreeven remotely close! I have GC'd many large projects over the years, so I have a LOT of experience in dealing with various vendors. It took almost 2 weeks just to get them to put our order together. But, it was wrong, so it took another 3 days to get them to correct it. During that 2+ week period I requested a manager twice. Both times I was just put into voicemail and never received a call back. A full month later our order was delivered, but only half of it! Once I pointed this out to them, they offered no explanation or apology, and delivered the missing half a week later (they dropped it right on top of 3 hydrangeas, crushing them). That night I received a call from the delivery guys that they delivered "someone else's order" and were there at 9:30 at night swapping them out! Finally after multiple delays our contractor was ready to start the job. Only after opening everything up did they discover that the order was missing all of my gate hardware, 3 railing brackets, and 4 fence brackets! Also the wrong size caps and stiffener were provided! It took two 2-hour roundtrips for me to get all the above! Whatever you think you may be saving on their product pricing, you will pay for 10-fold in frustration, mental anguish, project delays, gas consumption, travel time, etc. Nothing, and I mean NOTHING went as it should throughout the entire process, and I will never, ever use them again. As one of the counter people said in disgust, after hearing my story -- "you get what you pay for". Even the employees think Great Railing is pathetic!

    Don't go in there if you don't know exactly what you are looking for. As I was trying to explain…read morewhat I was looking for, Joann R. spoke to me in a demeaning way which made me very uncomfortable because I didn't know what a "that's a horse fence, hon" was. Uhhhh.... I'm not a fence contractor nor do I own any horses to know. Late Friday afternoon, I guess her patience left for the day...

    Active Hammer Home Improvements - contractors - Updated August 2026

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