I was looking online to find someone that could do both my taxes as well as my husband. Last year we went to Liberty Tax on Broadway and had the worst experience! My husband had to go back for 2 appointments. I then had to call them repeatedly a few weeks later to inquire why our taxes weren't yet completed. Also instead of a tax refund (which I usually got) they told me I owed almost $300.00 Ali was wonderful got back to me quickly and filed both of our taxes in one appointment, we were finished in less than 1 hour! I also have a tax refund. We will definitely be back next year. read more

The best American/Canadian accountant! We have been so frustrated by other accountants that purport to know what they are doing, but alas do not. Acton Accounting was efficient, clear and extremely trustworthy. Fully recommend. read more

Amazing!! I am beyond satisfied with Acton Accounting! This year, I had to file taxes in both US and Canada. Ali made the experience of filing my taxes in Canada painless. She is very knowledgable and told me exactly what I needed to give her. She is professional and efficient. I highly, highly recommend Acton Accounting. read more

I was dreading doing my taxes. Not that my case was overly complex, but I just found it overwhelming. I had been doing my own for several years and had some things that needed tidied up. I was able to be squeezed in to an appointment during the busy tax season. I decided to go here based on the mostly positive reviews. The front desk service may need a little tweaking. Just seemed a little confused in person and when on the phone initially. I was directed to wait for my accountant in the boardroom. I was greeted about 10 minutes late by Naomi. She was quite kind. We managed to get all my tax things done within the hour. She explained some things to me that will be beneficial going forward in future tax years. It was all fairly straight to the point. I'm glad to know my taxes are now properly organized. I would consider using their services in the future. read more

Acton Accounting and Bookkeeping - Boardroom I was told to wait in for my appointment - Tax Services Near Me - Vancouver, British Columbia

been dealing with Ali for 3 years now. Everybody makes mistakes but service that counts, . Big Thank you Ali. Ilia read more

Wow! Amazing service! I used H&R blocks for years and it used to cost me close to $500 after spending 2 appointments (1 hr each) for my 2 property incomes and numbers of bank tax slips! After seeing the wonderful review of Acton accounting and bookkeeping inc. I thought I would give them a call and see how much it would approximately cost me to file with them. They told me if my papers are all organized in categories and things are pre-calculated (adding monthly strata fees, etc) , it can be as close as the min charge of $100! I organized all my documents well just like I always have done for H&R block. And guess what? It was done in an half hour and costed me exactly $100! (+tax) With my husband file, it still costed me 1/3 of what I used to pay to H&R block. Thanks to Ali for her efficient work. She also helped me to realize some other expenses I could included to my property income tax claim and let me minimize my payment! Please, please go visit Ali and her team at Actin accounting and bookkeeping Inc. if you have not done your tax yet. Especially,if you have more than just one T4, you will definitely see what I mean! read more

They rushed through my taxes, made mistakes, misinformed me , and just told me they can't do anything about it now . Thanks

Ali Chang may be an expert. But not very pleasant when under pressure, which happens to be during tax time. Besides that, was passed on to another accountant for my taxes. However, conversation that had been taken place with Ali, including a granted request was not it all passed on as well to other accountant. Who would later on not take it into account (no pun intended) even after requesting it again. Will look for someone else next year! read more

Thanks Pico for helping me out. He was kind, full of knowledge and explained everything perfectly. He provided great suggestions and at the end- I get money back! Looking forward to next year Pico, take care! read more

Ali is simply amazing! I found her through Yelp. We had a difficult tax situation and needed to file Canadian Departure tax return from US. She responded promptly and filed it in time and as promised we received our refund. She was always there if I had any questions even ones not related to the tax return. Her fees was also very reasonable. I think she can also do US tax return along with that if you need but in our case we got it done here and only needed someone to file Canadian returns. I'm very pleased with her service and highly recommend her. read more

Acton Accounting (Ali) did my taxes last year. It was a frightful mess, I found many errors and the returns were done at the last minute although I had brought in the tax info more than a month in advance. Ali gave me a break on the pricing due to the terrible service and costs I incurred due the late response on her end. I was not going to post a review because we settled the issue amongst ourselves and I figured I would just not use her services again and leave it at that. However, I learned yesterday (with my new accountant) that pension splitting was not used on my husband and I's taxes and that would have saved us money. So...I figured I should let others know we did not have a good experience. Mistakes, rushed, late service. Explained the poor service as "we are very busy". I did like Ali as a person so that was why I was not going to post this. read more

I went to Ali based on reviews on Yelp because I had a little bit of a more complicated tax return, with a trust I had to claim for the first time after I had already submitted my taxes. I brought all my information to her, and she claimed that I didn't get any credits for the trust (this isn't true), but that I could add health claims to my taxes to lower what I owed. When the CRA requested documents supporting the dispute, I realized I had already claimed that expense; she had just doubled it. She also seemed to be in a big rush; she didn't make me feel valued as a customer. I had to go to another accountant who had experience with family trusts in order to get my taxes properly done. If your taxes are simple, Ali may be the one to go to, but I wouldn't recommend her for complicated tax returns/disputes on tax returns. read more

Having had different experiences with accountants in the past, my wife and I have been with Acton Accounting and Bookkeeping for many years and we are very happy with them. Ali and her team are always on the ball, very responsive, helpful and caring - and they keep our taxes right down! I have no hesitation in recommending Acton. read more

Ali and her team has become a valued and important partner for us at Rainforest Deck and Rail a sundeck and outdoor living space provider in the Lower Mainland since 1986. When our accountant retired and sold their business we met with Ali and her team to go over options. I left that meeting convinced my business would be in good hands with Ali as she suggested and explained different ways to reduce my tax bill . Since that meeting in 2013 I have had no worries about this aspect of my operation and can focus on my business trusting Ali to take care of the accounting and tax affairs. As integrity and honesty are hallmarks of my business I look for those virtues in my partners in business. Ali and Acton Accounting provides those emphatically. read more

Perhaps I caught Ali on a bad day, but my overall experience was very poor at Acton Accounting and Bookkeeping. First, Ali was 30 minutes late seeing me due to an appointment that ran long. I clearly was very new to filing taxes as a professional and had only requested to see her for a consultation in order to figure out exactly what was required to file my taxes. Her tone and remarks came across as very condescending, and she made me feel like all of my questions were simplistic, when to me they were not. I felt pressured to file my taxes on the spot, as she seemed bothered that I had requested a consultation. She rushed the entire process, leaving me feeling unsure of everything. I will NOT return to Acton in the future. read more

I used Acton for my personal filings in 2013. They filed my taxes wrong, assuming I had tuition credits when i actually didn't. I ended up having to pay an extra $13,000 in taxes because of that mistake. I didn't feel like Ali was very invested in the process or took very much care to make sure that things were done correctly. Their solution to fix the problem was to give me a 50% discount on my filings which didn't add up to much - I'd much rather have peace of mind that my taxes are being taken care of properly read more