I couldn't understand anything. Everything was in spanish and I didn't understand a word they saidread more

This is a high end consignment store. They are currently remodeling and will be reopening in April…read more2018.

Excellent selection of gently used high end purses and accessories. I bought a Prada bag and a…read moreFerragamo wallet, both barely used, at a very reasonable price. Staff was friendly.

. C. de SerranoA well-decorated four-story corner building…read morewith an entrance on Calle de Serrano. Artworks are sourced from different painters, past and present. For walk-in, you wait till an uniformed salesperson is available. They don't have the color of the item I'm interested in, so he offered to have one delivered to the store in "one hour". I double confirmed before leaving for lunch. An hour spent at La Bien is wonderful. But when I returned, they said, a few more minutes. "Five? Ten minutes?" They can't say. So I left again and returned 45 minutes later. The item still hasn't been delivered. I think they should set a realistic time for all concerned. The sales agent was kind enough to offer a cab ride to Global Blue. After a brief wait, we opted just to walk there, which isn't a five-minute away as they said. He also gave me a small pack of candies, and I brought it to the Madrid Open, for fun - thank you.

Loewe is one of my favorite brands, because it is one of the most understated luxury high-quality…read morebrands in the worlds. The majority of the staff can speak a moderate amount of English, but because Noella is the best with English she's always the person thats helps me.

The great thing about buying Gucci in Europe is that it is significantly cheaper than in the US…read more You get the money Back as a tax refund at the airport if you follow the directions properly I had Gabriela at the Madrid location. She was sweet and attentive The only thing that I noticed in the Spain locations is that you had an associate basically follow you around the store which is a lil unnerving if you want to window shop but if you know what you want already- then it is helpful They offer you a beverage while you are waiting which is nice.

Extremely inviting and helpful. First in store visit. I was nervous because I didn't know what to…read moreexpect. The offered me water and we're so helpful!

Served you immediately as you walk in. The staff is sorta attentive. They showed me what I needed…read moreand prompted met my standards.