Very impolite and non customer-oriented. Closed the door just when we were to enter. Highly not…read morerecommended. Not interested in customers or doing business!

From the owner: Estamos especializados en todo tipo de instrumentos de percusión tradicional, brasileña, cajón…read moreflamenco, etc.. También podrás encontrar todo tipo de instrumentos de cuerda. Guitarras clásicas, acústicas, eléctricas, bajos, ukeleles, banjos... Como todo tipo de accesorios.

If you live outside the EU do not buy an instrument by mail order from Fanatic. You may receive a…read moredefective instrument that you cannot return. The first guitar I ordered from Fanatic arrived fine with no problems. But: A year later I ordered another Alhambra classical guitar from Fanatic that was shipped to the USA. There were indications that this guitar may have been previously returned to Fanatic from a customer in Germany. In any case the guitar had neck issues and I needed to return it. In accord with Fanatic's policy the return cost was at my expense. Fanatic provided me with the address to ship it to and it was sent insured, clearly marked as a merchandise return. Tracking showed that the guitar was held at Customs in Madrid for 18 days then returned to me in the USA without explanation. When I asked my shipper why it was returned they left me a voicemail saying that Spanish Customs "requested documentation from the recipient that they didn't receive." However Fanatic told me that they had had no communication from Customs, they were unable to help me arrange reliable shipping and that I should just try again with a different shipper. I already lost 275 nonrefundable Euros on shipping charges (plus 700 Euros for the guitar) and don't want to lose hundreds more. So I'm stuck with a defective instrument that I can't return and am out around 1000 Euros. There are plenty of articles online about big problems with Spanish Customs holding and returning packages from outside the EU. By the way I contacted Alhambra, they said they were sorry, but since the guitar was purchased in Spain it did not have an American warranty and could only be sent back to them through Fanatic. If you are going to buy an instrument from Fanatic and live outside the EU you should go to Barcelona and check it out first. If you can't, buy it from somewhere else.

I made a purchase from them through Reverb, when the instrument arrived it had a defect that made…read moreit unusable. I contacted them and they fully refunded my purchase, demonstrating unparalleled kindness and professionalism.

I went to this guitar shop on vacation in Barcelona Spain and was greeted with friendliness when I…read morewalked in. The owners were very kind and nice and they let me try one of their acoustic basses and an electric guitar even if I wasn't buying. They had so many cool guitars on the wall and a variety of them too. They also had a huge chest full of guitar picks and would let you fill up a small bag of guitar picks for 5 euros! With a store that has amazing staff and cool guitars New Phono is definitely an awesome pick for musicians. 10/10 would 100% recommend!!!!!!!

From the owner: Tenemos todo tipo de instrumentos musicales, guitarras, baterías, teclados, sintetizadores,…read moreamplificadores, bajos, acordeones, ukeleles, instrumentos de viento... También se hacen reparaciones, cambios de pastillas, quintajes...

From the owner: Venta al detalle de instrumentos musicales y accesorios, taller de reparación propio…read moreGuitarhospital, rápido y económico, servicio de musicos para musicos

WORST EXPERIENCE OF MY LIFE! First of all, they didn't have…read morethe Bass that they indicated as "on stock", so I had to wait for an extra week. Then many mistakes on their behalf, lead me to have to wait another week. Not happy with that, tha Bass have a flaw. The freds don't allow the string to vibrate, so it's pretty much a borken bass. They won't accept the EXCHANGE (Not Return), because my girlfriend threw the box on arrival. I NEVER BOUGHT A BOX!!

very professional music store,can be tax refund. My son bought a Guitar at this store. He love his…read morenew guitar very much.

Not super impressive a place by America's standards where we have amazing guitar stores but they…read morecarry a decent selection of entry to mid level gear. Lots of Aria guitars.

Vaig dir al personal que volia comprar un model de guitarra específic, me'l van ensenyar. Quan vaig…read morearribar per provar-la em van dir que no. És increïble com la gent et pot deixar marxar amb els teus 1000 euros.

From the owner: Venta de instrumentos de cuerda y accesorios. Construcción, reparación y restauración de…read moreinstrumentos de cuerda frotada.

Good place for beginning to intermediate musicians who play stringed instruments, but not of much…read moreuse to a wind player. I don't understand how a music store in Spain wouldn't have any Stomvi products! Helpful staff, if you speak Spanish or better, Catalan.