I came in to the service department for a routine oil change. I dropped it off and went to visit…read moresome friends. I received a call from the service department stating they recommended my air filer and my windshield wipers be changed. I informed them no, that I could do this myself. They then informed me that the technician would "button everything back up", and my vehicle would be ready. I then went and picked up my vehicle. I asked the young lady there how could my air filter and wipers be bad because this was a new truck, less than 10,000 miles. She informed me I had dragon fly's and bee's in my air filter, and the filter was starting to crack. My windshield wipers were beginning to streak. I just laughed because I park my truck in the garage, where it stays, and as stated, it has less than 10,000 miles on it. I took my keys and left. On my way home, I stopped and bought an air filter at a local parts store, even though my air filter's life, according to my instrument panel, was at 75% still. I then went home. Once home, I watched a couple video's regarding the changing of the air filter and then I went outside to perform the maintenance. There were six screws that had to be undone, one clip, one clamp and to remove one wire holder from the base. My point is that this took some time, not a couple clips and done. Once I had everything removed, I lifted the cover and removed the old air filter. This is why I am upset. They did nothing to clean the old filter, didn't removed any of the dragon fly's, nor any of the bee's. They didn't blow out the old filter, just left it with all the dead bugs on top of it, on the bottom of it, in the filter box itself. I was so upset that this dealership didn't have the professionalism or decency to clean it out and blow the old filter off. Because I didn't buy their air filter, they just put the old one back in as it was and tightened everything up. So once again, Ray's Chevrolet Service Department has shown they don't care about the customer, no customer service skills at all. Their technicians don't appear to have a clue. Is that what the world has come to? If it's not in the book, don't do it? When I bought this truck for $63,000, I also bought the lifetime oil change package as long as I use Ray's Service Department for the work. I'm almost to the point right now that it would behoove me to find another dealership, once that actually cares not only for the customer, but the actual vehicle itself. It shouldn't be all about money, or is it?

This Dealership's Service department deserves 10 stars! My Chev Trax had a mechanical problem and I…read moretook it in to have it diagnosed. They were professional and helpful! It was in and out in one day! Ashley was the best at keeping me updated and helpful with the My Chevrolet rewards! They earned my trust and will have all my business! Thank you!

Guy behind the counter was very nice and professional. all I needed was a new battery so it didn't…read moretake long although they didn't take my vehicle to the back until 45 minutes until after my scheduled appointment time.

Tire Choice aligned my car and fixed my stabilitrak issue without knowing that a collision shop…read morejust told me the car couldn't be aligned because it needed $2K in front end repairs. Also said collision shop was somehow the cause of my stabilitrak issue because there was no issue before bringing my car to them.

I am a single woman, and unfortunately some people try to get over on you. But when I brought my…read morevehicle to Mark's, they were reasonable, efficient & affordable. That will be the only repair shop that I will use.

Every experience with Mark's autos has been exceptional over the many years we've relied on them…read more They're honest and reliable, you will get excellent work done at an honest price. Highly recommended.

Just moved to Lafayette and needed some repairs to my vehicle.  Was recommended to Barras…read moreAutomotive by a friend.  I have to say these guys are amazing.  They are knowledgeable, honest, and they really make you feel like an extended member of their family.  It very rare these days to find mechanics who really care about the clients. I will continue to use Barras Automotive for my future vehicle repairs and highly recommend others to utilize them as well.

I have always relied on my best mechanic to do all of our auto repair . Because unlike those other…read morebusinesses that are all so money hungry . Mr. Elton and Sons always take me in fast and efficient manner.. Also with the efforts to always help me in the process of saving money. This is always a blessing to single parents man or woman. They understand that things can get hard for everyone and never have i been denied service .. They have also worked out payment plans with some. Things that they allow on certain issues, dnt get it confused this is only on if you are coming out of pocket on ur own or if you have insurance involved well then they have protocols to follow... With this being said , I've been Giving the option to get the parts if im paying out my pocket . When insurance company involved i never have to do a thing they handle everything every time . In other situation they have taken the time to over look the whole car or truck and fix other issues that would cause a bigger problem for me later all in the same time of the initial scheduled time . Depending on how big the additional issue was that they found, you may or may not see additional charge for it .. I strongly recommend Elton, Clmire , Sean , and Josh Barras .. Everytime for anything from car to truck, boat , motor bikes . They are gifted in this way .. Much thanks to the men ...

Our 1990 VW Vanagon broke down outside of Lafayette in December 2024 after blowing a cooling line…read more We had it towed into V w Plus on the recommendation of the state trooper who stopped for us. Chris did an excellent field repair to get it on the road and able to make it to our Florida destination with no further problems. Great knowledge and super service with the van on the road just a few hours after the incident. Would use them again in a heartbeat. Even phoned the next day to make sure the van made it home OK!

This is the only place I will take my VW. They do great work and are very knowledgeable. I love the…read morefact that they are a family owned and operated business. Prices are fair and quality of service is great!

While visiting from out of town, lost a collector gasket off of the manifold, first place I came…read moreto. Great service, and the repair was much less then I anticipated. Counter man was courteous and shop personal were helpful.

Took my 66 Mustang here with a fluid leak and they did me up right…read more Joe knows his transmissions and can taylor your transmission to what you want. By that I mean they can make it more durable, shift smoother, shift harder, etc. in my case they did a full tranny rebuild and tweaked the shift points to shift later and harder for more of a hot rod style shift. Overall I'm very pleased with the work and would recommend them to my friends. (And enemies. Lol) Enjoy!

If I could give this place a negative star, I would!!!! I will definitely advise all of my friends…read moreand family to stay far away from this place and to share this with their family and friends! This business had my vehicle for 4 hours to thoroughly inspect my auto A/C. I got a call the same day explaining what the problem was and they would fix it the next day. The next day, I pick up my vehicle after 8 hours...........and the A/C is not fixed!!! Apparently what was repaired was not the problem! Either the technicians are not knowledgable or this is a way they hose new customers!!!

A great shop! The people are super nice, super professional, and super good at the repairs. The…read morevalue is excellent! They replaced my battery without a fuss, at a much lower cost than the dealer and with less hassle. They've been around a long time and that's a testament to their honesty and service. I am impressed!