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    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Add Electric

    Electric inspection

    Electric installation or replacement

    Electric repair

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    6 years ago

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    Paschal Air, Plumbing & Electric

    Paschal Air, Plumbing & Electric

    (3 reviews)

    Terrible experience! Bought a new house and Heat/AC was dead. Technician came and found a blown…read morefuse and replaced it without determining the cause. Charged over $230. Still I had some confidence in this vendor. The Heat/AC failed again in the same way. I also needed some plumbing services so I opted to get a membership at the premium l level thinking this would get me better/faster service. They immediately charged my card the same day. They sent another technician the next day. He found the reason for the blown fuse, but he pulled out the disconnect for the power and tried to insert it backward. Then he claimed the part was broken. So, he said it would cost over $500 to replace the part. He showed me my discount, for my membership would be $2 on that work. Actually the discount was supposed to be 15%. How does that math work out? On top of that, he said he had to go to another job. The premium level membership was supposed to give me priority scheduling. And this technician had to leave me with a broken Heat and the temperatures were to drop down to freezing. He could not fix the problem! I later found out the part that he claimed was broken only cost $29 at Amazon. The quote that technician presented me did not break down labor and parts to reach $500. He said he could not get me that. Then I looked at the power disconnect and discovered he was wrong about it being broken and he was only inserting it reversed. And they wanted me to pay over $500 to fix something that wasn't broken! The next day I called and told them I wanted to cancel the membership. They fought back and tried to stall, but when I stood firm, they said it would take 10 business days to process a refund. Imagine that - they could charge my card for the membership immediately the same day but it would take 10 business days to get a refund! Absurd! Well, 11 business days later I still had no refund. So, I called again. And, they still kept stalling. They hemmed and hawed. I next had to dispute the charge with my credit card. Don't touch this company!

    I was given an appointment time from 8 AM to 12 noon. I called after 11 AM to see if technician on…read moreway. Told he was delayed but would be here. Calls, texts and emails during day promised tech would be here or was on way. My address verified several times and was told he would call on his way. At 5PM, I've given up. I canceled a doctor's appointment in Little Rock to be home due to urgency of situation. very disappointed with this business.

    Add Electric - electricians - Updated August 2026

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