I hesitated for a long time to write this review, but in the end I'd hate for anyone else to have the same experience for their wedding.
To be clear, I am not a bridezilla, and I understand that flowers are a natural product that won't exactly resemble a photo, based on what's available in the season and the florist's style. In the past I really liked visiting their shop, and Siobhan was always so kind and helpful. However, I was assigned to Sinead, who was not very pleasant to deal with, and the bouquets and arbor arrangement delivered on my wedding day looked absolutely nothing like what I'd chosen.
1. I chose a bouquet with lots of dried elements and anemones. Sinead and Siobhan had said this was doable, and Sinead confirmed in an email after I made my choice. It was only after I paid in full that Sinead told me Adonis didn't and wouldn't source dried elements, and anemones weren't in season at the time of my wedding. I was disappointed they didn't let me know this before in our conversations but said this was fine. I asked for similar suggestions but Sinead wasn't very responsive or helpful.
2. Sinead sent me the final order only seven days before the wedding, stating the flowers would be red and purple. I corrected her that no, as said many times in previous emails and attached pictures, the flowers were blue and citrus colours with some white, and absolutely no red or purple. She said she'd fix the colours to match the blue/citrus scheme, but yet, on the day when they were delivered, they were again almost entirely red. In fairness, she had found a couple dried elements, but otherwise wasn't even close to what I picked in the kinds of flowers, shape or style. I can only imagine that she confused the supply order, but it was so close to the wedding that she couldn't or wouldn't change it.
3. I purchased extra greenery as labelled in my invoice, and confirmed with Sinead that she would set this up in my own vases at the ceremony location onsite. However, she didn't bring the greenery or do this, and the vases were left empty, had my coordinator not noticed and stuck some grasses from the venue in them.
4. Id asked and shown photos of unstructured bouquets that would look good when laid flat on tables after the ceremony. As I didn't have much confidence in Sinead at this point and she didn't really seem to care, I went into the shop in person to show her what I meant and to pick a vase. But again, on the day, the bouquets looked nothing like this and didn't look good on the tables.
On the day when she came to the venue and showed me my bouquet, she was, per usual, unpleasant and didn't even smile. I didn't say anything about how different the flowers looked as I didn't want to get caught up in a discussion with her on my wedding day. There had been so many mistakes to this point and she was usually very short and curt to deal with, I didn't have any confidence she would make it right or be kind.
Ultimately, the shop itself is lovely and Siobhan seems genuinely kind and enthusiastic, but i would deter anyone from using them for an event. read more