Fantastic! I live in TX and was planning a destination wedding in Florida going off ratings alone. I had everything all planned out and then changed my mind on my cake 6 weeks before the wedding. Needless to say I had to rush to find a new bakery last minute. When I called Adonna's Bakery Ft Walton (now closed and moved to the Destin location), Serena was so helpful and was able to fit me into their busy schedule. Not only did they fit me in, she also made it possible for me to have the wonderful cake tasting and not have to order my cake blind. We scheduled a cake tasting 3 days before the wedding and made our last minute decorating wishes and finishing touches. They delivered and set up our beautiful beach themed wedding cake and it was super yummy! Moist and had a great flavor! It has now been almost 1 year since our beautiful wedding day...my husband and I are going back to Florida to celebrate our one year anniversary in a few weeks and we are so looking forward to another Adonna's Bakery cake. I scheduled with Serena to have an anniversary cake made; they are creating a replica of our wedding cake top tier at a very reasonable price. We cant wait! Again...Serena was great! She made it very easy to make my last minute cake change as well as ordering our anniversary cake! I had to talk to a few other ladies in the bakery who were also nice and helpful on a few days when Serena was out. I defiantly recommend Adonna's Bakery to do any cake you need! read more

A wrong order, bad cake, and unfriendly customer service. I was excited to order a cake for my husbands 30th birthday.. I ordered german chocolate cake with no fondant and didn't get either. They spelled my husbands name wrong which was something I emphasized ALONG with loving german chocolate. I was told they had the best german chocolate frosting and I was making a good choice... too bad my husband and I didn't get to taste what was our supposed good choice. Granted, the cake was cute, but it was a dull chocolate cake and it was more fondant than anything so the cake that there actually WAS to eat, wasn't much. I called to let them know the cake was wrong and not what I ordered. I wasn't looking for money back or anything, I just felt it was important that they know they got a very important order 100% wrong. I experienced nonstop attitude and had to actually calm the manager down b/c she got so upset with me that the order was wrong, which tells me she didn't' believe me. (what happened to the customer is always right?!) She hung up on me for calling her sweetie (when trying to calm her down) and they offered to pay for the half of the cake, which was nice. THOUGH it would have been nicer if there was actual follow through. A month later and I've heard nothing and haven't seen a check, which is fine but again, another lie and wrong order. I don't recommend this place based on a wrong order, not having great tasting cake, and horrible customer service. I wish my experience had been better, even if they apologized up front that would have made me happier. It was like pulling teeth to be heard and finally receive a disgruntled apology for the wrong order and mis-spelled name. read more

Publix bakery is better (that's sad). How do you mess up choc chip cookies? - well, these taste like thawed grocery store cookies and the brownies with German choc topping - taste like made from a box and can. Save your money and calories. This place is Terrible. read more

We recently ate lunch here on a beautiful day. We sat outside of this street cafe and enjoyed our meal and the atmosphere. I had the Cobb salad and my husband had the bbq roast beef sandwich. The salad was delicious with a very colorful presentation. The sandwich had very generous portions of meat. The service was very friendly and attentive. She made excellent menu recommendations, as well as, highlighting the local downtown area. We will definitely eat here again and highly recommend it! read more

I stop in and buy decorated cookies for my kid's classes! While I'm there, I grab a cup of Community Coffee. They are always fresh and yummy! I've always had friendly, helpful service. read more

We are from out of the area. Called them for a birthday cake to pick up for a celebration that evening at a restaurant. They were very accommodating and helped by dropping off the cake at the nearby restaurant. The cake was very good and was decorated nicely. Highly recommend this place! read more

The best way to describe this place is hit or miss. I've visited there at least five times in the last few months. The first couple of times I got the gluten free cake bites. They were delicious...expensive, but yummy. The next two times I went in, they were completely out of gluten free items. During the last visit, the girl behind the counter offered to make extra for me since they kept running out. I picked up the pumpkin cupcakes yesterday and they were awful. She warned me that they were "denser" than they really should be, but they still "tasted really good." I took a chance and purchased three for $11 and some change. The frosting was fine, but the cake part was like concrete. read more

I ordered my wedding cake through the Pensacola Bakery but my cake came from the Ft. Walton Bakery. Unfortunately I didn't get to see my cake until the caterers were bringing it down for the cake cutting. I can't say the design wasn't nice but it really was not what I talked to them about. I gave them specific pictures of a design I liked and our cake looked nothing like that design. The design they put on my cake could have been done by anyone, and I was just expecting better from them for how much I paid. At least all the flavors tasted great (to me), my groom didn't think the red velvet was the best he had ever tasted. Overall I just wish the two bakeries were better with communicating with one another and I wish that one of the designers from Ft. Walton would have called me to ask about my design. Everyone that I talked to in Pensacola was easy to deal with and very nice, Serena was also nice to talk to over the phone. Now emailing these owners is another story. They were very hard to get a hold of over email and I usually did not have time to call, plus I needed to email images. So all in all, I say they aren't a bad choice to go with but just make sure you are very clear on your design and talk to Serena or Adonna personally about your design of your cake. read more

This place is H-O-R-R-I-B-L-E!! Used them to cater a wedding and they "sold" us on the idea that they were wedding coordinators too. This company lacks the knowledge, professionalism, or experience to cater a wedding..or even coordinate one. Staff could not produce itemized statement of charges..nor did they have the slightess clue what itemize meant or how to do so. (Very unprofessional..and puzzeling, since they claim to do weddings all the time) Each time we came in town to go over details for the wedding, they continually increased the total price...they did not return calls promptly (3 day or more delay). Was told they had a makeup person and hair person to come in and take care of the bridal party on the day of the wedding. While the makeup artist was very professional..the hair person arrived unprofessional, and looked and acted as if she were someone they just "called" for the day..or a relative that needed some extra money but lacked the skills. We paid to have a decorated arbor..which they FAILED to decorate, we paid for rehearsal ..and the "wedding coordinator" showed up and pointed her finger towards the beach and stated, "that's the groom side" and "that's the bride side". We had to MAKE her do a physical walk-through of the ceremony..and the information that she offered was common knowledge..nothing that went over specifics. During the reception, the owner and daughter were caught dancing around like it was their event (completely unprofessional)..when they should have been focused on keeping the guests at our wedding comfortable. They hid the alcohol which we provided for the wedding and guests had to physically LOOK for the beverages...the wait staff was not helpful. The food did not taste hand-prepared..but rather grabbed from a freezer. Do not be FOOLED! This company is NOT a wedding cater or coordinator! Just because you are able to pull off a family BBQ in your own backyard..does not make you qualified to cater or coordinate a romantic beach wedding. If you want unprofessionalism, lack of experience or common sense--this business is the place for you! DO NOT WASTE YOUR MONEY OR TIME with this mother/daughter wannabe catering company. read more