She couldn't help me, but responded quickly and recommended other places. I appreciated her…read moreresponse and help!

This whole process was flawless. My MOB dress was too long and too big in the upper back area. She…read moremade it look like it was custom made for me. She is professional and friendly. She had the dress ready within a week for reasonable price.

Friendly service. Excellent workmanship. Fast turn around time. Free parking. They can handle any…read moresewing project. I've used the. Fir many things. Mother of the bride alterations. Replaced zippers , to simple repairs. Reasonable prices too.

I wish I had taken pictures of the clothes that we had taken in for repair. I had a very expensive…read moresoft silk sweater that have kept in my closet for 2 years because it had a hole in the back of it. It was repaired so beautifully that I can't even tell where it was and I'm extremely impressed. My husband also had a very expensive sweater that our dog chewed a hole in and it was also repaired without being able to see where that was done. I will definitely be taking anything I need for alteration or repair to the shop going forward. I am super impressed!.

Everything went exactly as I hoped. The prices were fair, the quality of the alterations were…read morefantastic, and they were ready exactly when she promised.

Been happy for years and after coming back to Wilmington, happy they're still here. Always helpful…read more Always good results!

Owner was so friendly and willing to help me make a decision on altering a dress that didn't need…read moremuch done. Her pricing was totally reasonable to hem a multi-layer dress in a very short timeframe.

This is a True Mom and Pop operation, and they work well together and the results are very good.read more

I was excited to try Miss Kims Cleaners after seeing the positive reviews (and moving here from VA)…read morebut unfortunately my initial visit didn't match that experience. I was told they weren't sure they could get a stain out of my suit jacket, didn't even ask me what the stain was, and there didn't seem to be much interest in assisting me further. I also had two suits and a few additional items to have dry cleaned but didn't feel welcomed or encouraged to stay. So, I ended up going to Liberty Cleaners up the street, where I received a warm greeting and a great first impression right away. . I'll keep you posted...

My usual dry cleaning company has retired. I found Ms Kims Cleaners exceptional. I had taken my…read moredress to another dry cleaners closer to my home and they were saying they may bleed the red color into the white so they wanted to forewarn me. This dress I've had since 1998 I had never been told this before and had never had such an issue. When I took it to Miss Kims no such issues. I also let them know about the warning the other dry cleaners warned me of. They said they had no such issues. Their prices are very reasonable. I was a little leery at first because I had to pay first & I've never had to do that before. I've taken that dress all over the USA & this is the first time I had to pay for service before I got the service.

Great service and they do an excellent job They do both men…read moreand women alteration. The finished product is always ready when they promise it.

I'll keep this review to the point. There are three reasons for my 1 star review:…read more 1) I went to pick up my order on the promised pickup date. They handed me my article of clothing which had not been touched since I had dropped it off! I pointed this out to them. They did apologize and immediately worked on it on the spot but it was annoying that they hadn't done anything in the few days since I dropped it off. 2) I don't think the alteration was particularly good quality for the price. They had measured me when I dropped it off. I wouldn't say the result was bad but it wasn't perfect either. However, I was already annoyed by point #1 above that I didn't bother to say anything and try to get it adjusted. 3) I had a feeling a business like this might charge a different price for cash versus credit card. However, at this point in the experience, I didn't bother asking because I just wanted to get out of there. I used credit card and they ended up charging me 60 cents more. They didn't let me know before swiping my card and I didn't see a sign posted anywhere informing customers of this. They should give a courtesy FYI before a customer uses credit card. For a better alterations experience, I'd suggest spending a couple extra bucks to get alterations done at a more professional business such as through a department store, suit shop, or formal wear / menswear store.

I have taken several items for alterations and creation to Sharon Kim and every time her…read moreprofessionalism shows through. She has converted a beautiful dress I bought overseas into a Japanese looking dress as it did not fit me well. I would highly recommend her.

Fantastic job on hemming my pants…read more Good friendly service. Reasonable price and fast turnaround

Disappointed in the choices. Lots of glitter dresses, I was looking for simply elegant and plain.read more

Martha was incredible with two dance costumes for my daughter. She knew exactly what we needed and…read morecompleted the work so quickly. Her stitching and care with the items will have us coming back again!

Needed a dress shirt on the fly. The gentleman gave me my collar choice, correct sleeve and neck…read moresize and steamed the shirt within minutes and I was ready to go. Altogether a very pleasant experience ! I highly recommend them. Kendrick

This was genuinely the worst retail experience I've ever had. I came to buy a pair of dress socks…read morewith my boyfriend and there was no sales rep behind the counter. We've been sitting here for 45 minutes as people come in early for their fittings and are prioritized over the other patrons (again, 20 minutes early for their appointment). Nobody acknowledged the 5 of us in line until my boyfriend walked up to one of the reps to ask for help. There was no acknowledgement of the wait or lack of support. It was truly like I was in the Twilight Zone and they didn't want to make the sell. Will never go back, my boyfriend can go sockless next time and we'd both be happier than we are right now. Better be the best pair of socks he's ever put on his feet after the torment we just experienced.