I had a belt that snapped due to age. Needed to wear it for a wedding the same day. My service…read morewas above and beyond. Innovative and careful. Such a professional. Took the time to do it right. He said multiple times-it's about doing things well-quality-not about the money". Thank you so much for helping me

Went here for the location but won't return. Over priced, pressured for up sale and the guy was…read moredismissive. Additional damage was caused during the "repair" and when pointed out he tried to sell me on a pricey fix instead of standing by the original order. Probably cheaper to just buy new boots or find somewhere else to go.

They were able to widen the toe area of my boots and put rubber on the soles-looked great and I…read morefelt the price was fair. Have been going here for years.

Highly recommend this store! I had horse-riding chaps that needed a replacement strap. Novelty…read morestaff did a beautiful job, quality repair and the bonus of colour matching the blue leather. Reasonably priced and ready and only a week. Seems that if it's leather, they can do anything!.

My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

I noticed that this store doesn't have any bad reviews. I thought that was a reflection of the…read morequality of the store, but now I am thinking the owner just says that it's a fake review. Mine isn't a fake review, and I can provide photos, so before you visit, please read my review. I don't know, maybe my expectations were too high, or maybe my request was just too hard? I tried to give them the benefit of the doubt, but after wearing the results, I'm afraid I have to give this two stars. I have a pair of shoes that I've worn for two to three years straight, every single day. I love it, and bought it in Japan. Not very expensive, only around $40. Recently, it's been flaking more and more, as it's waterproof and I will sometimes walk over snow and rain. I wanted to wear it for a lot longer, so I looked for places for shoe repair. Maybe this is on me, but I just went with the first place that had a good review and was relatively close. The guy was nice about it as I explained, and at first he said it was impossible. I just wanted to replace the leather, and I said that if he could do it, even if it was expensive, I would pay. That was probably a mistake, but I've never gotten anything repaired before, so please excuse my ignorance. He was like, okay, what if we put real leather and change out the sides, so at least the cracked part will no longer be cracked? And we resole it and make it look like new? I explained that I didn't care what he did, as long as he kept the inside and that when I slipped on the shoe, it would be as comfortable as the first day I bought it. And so we finalized and I paid, and left to await the news to pick it up, which he said would be a week later. Let me preface this to say, I did not request a resoling, he was the one to bring it up. I only wanted to cracks replaced, and I thought, oh, if he's changing out the sides, then maybe he needs to resole? When I got back to my car, my dad asked me how it was. I told him I paid upfront, and it was $200. He told me it wasn't worth it, and that I could've bought four new shoes with that money. It was actually closer to $226, I guess with tax? But he didn't say that when I was paying, and I didn't pay attention to the price when paying, so I assumed it was a flat $200. Also, I paid upfront, but my dad told me that I shouldn't have, as he had the shoes, and I couldn't guarantee he would do a good job. In retrospect, that maybe should have clued me in to the product I was getting. But I also can't be sure that maybe that's how things are done in the shoe repair industry now? But I was pretty nervous and didn't think of these things. My dad also said that if I wanted to keep the comfort of the shoes, the guy wouldn't have said to resole it for me. As the soles were part of the comfort of the shoe, and the insides were not the only thing that was important. I tried to call him after I got home to tell him not to resole, but he told me that he had already started fixing the shoe. Okay, it was too late, but I figured, since he knows about shoes, maybe the sole wasn't as important to the comfort as my dad had said? And here's where we get to the crux of the matter. When I got the shoes, it looked... well, not that great. I was expecting better integration of the leather, and not this slapdash stitching. Maybe that's just my unrealistic expectations or that I'm an artist, fine. But the most important part, the comfort and pillowy feeling of the shoe when I put it on... it's gone. Now it's like stepping into tap dancing shoes, or those really cheap shoes you get at fast fashion stores. The sole feels flat, thin and cheap. I didn't ask for the resoling. I only asked for the cracks to be fixed. If he was only going to stick the leather on top of the shoe and stitch it, like it totally looks in the picture, why did he need to resole it? I can't guarantee that's what he did exactly, but it looks like that, and it kind of feels like that too. I guess he polished it too, but it's not noticeable because he didn't fix the other small cracks. As a shoe repairman, shouldn't you know that when a person wants to keep the comfort level of the shoe, that a sole replacement would change that? But no, he told me that the comfort level would stay the same. That's a lie. My dad told me straight off that the sole would change the feel of the shoe, and he's a layperson. I didn't know that, and now I'm paying for shoes that don't look that great, and the soles are making my feet hurt. Every time I wear these shoes now, I'm depressed, and I utterly regret getting these shoes repaired. This actually made me cry. These were my favourite pair of shoes, and I was hoping I could continue wearing them for two more years. Now that the comfort is gone, I don't know what was the point. I don't even feel like wearing them as it feels like I am stepping on flat floor instead of wearing shoes. I had such high hopes, but now I'm never getting any shoes repaired ever again.

I've been coming to Kaner's shop for over 30 years, and the service has been consistently…read moreoutstanding. They are truly the most amazing shoe repair around. Over the years, I've brought in so many pairs of designer shoes to have non-slip soles added, and every single time the work has been done perfectly. Not only is the craftsmanship excellent, but the people there are incredibly friendly and welcoming. They always take the time to help and make sure everything is done right. It's rare to find a place that combines such high-quality work with genuinely great customer service. After three decades of coming here, I can honestly say I wouldn't trust my designer shoes, handbags or belts anywhere else. If you are concerned they have taken care of my Chanel, Valentino & Gucci. They specialized in Designer items. Highly recommend!

Always does a fabulous job!! The owner is extremely nice. He has stretched my boots for me 3 times…read moreand I bring him all of my Louboutins Pricing is very reasonable.

Sent my Lowa boots on for repair. Got them back in under 24…read morehours repaird perfectly! Would recommend them to anyone. Mark

after some research I decided to trust my shoes, which I got inherited from a beloved one, to this…read morestore and his amazing owner!! first I was scared of making the wrong decision by bringing it in anywhere and let someone touch it but now I am more then happy that I found THIS STORE and that I made that decision. I can 100-% recommend the service and am More than happy. Thank you

I went in to replace my zipper and he said it just needed tightening. He tightened the zipper of my…read morewallet free of charge. What a kind gesture. I will be back again.

just got my purse zipper repaired, it was done so well the zipper works perfectly. I would…read morerecommend if you are look for a repair pl

Beneath his gruff exterior, this is a man who does an really excellent work and don't let anyone…read moretell you otherwise. He turned around my wife's boots and they look great! He tells it like it is and to be honest, we could use more of that in this world.

Very disappointed, very expensive…read more I brought my favourite dress boots in for sole and heel bottom replacement. Both had worn. I was quoted $175 cash (?) for a half sole and heel bottom replacement. Given I was going to be in and out of the City for the next several months and wouldn't be wearing the boots (ie winter), I agreed to leave them. My husband picked them up for me at the beginning of April and within 2 days after wearing them once, the new sole separated from the boots- see photos. WT ? In a hurry to get them ready to wear they were repaired downtown for $80 dollars (only the soles-- but were larger than the half soles John used) . Incredible. Lesson to me don't necessarily go local-- and make sure the guy you talk to is actually going to be the one doing the work- not the guy in the back.

I am very disappointed with the quality and prices at Village Cobbler…read more No prices are posted and the quality is lacking... Beware .....

*PRICE GOUGING* I needed two rivets set in a leather key ring. The owner, Bijan, charged me $20…read more This is a small (the size of a pea) metal piece that costs about a dime and takes 30 seconds to set. I thought my local neighborhood shop would do just fine, and indeed, the work was fine, but at $20 to do less than--let's be generous--five minutes of work, this thief is making, at minimum, $240 per hour. Do yourself a favour, do a little research beforehand so you don't get swindled into paying more than what's fair. After posting in my local neighborhood social media group, the sentiments from the others were the same--egregiously overpriced. Buyer beware.