When my and my wife went to titlemax, we where extremely nervous and Sabrina, helped us and not…read moreonly set, but raised the bar for customer service

I have been coming here since 2017' 6 loans and only 3 days late in total. I have sat, talked, and…read moremet with everyone there but when I met Sabrina Cornell I realized this place has changed. On Sept.19th at 12:38 am I called Sabrina saying I am not getting notices is my loan due? She said its 32 days late, wow I was shocked. I had been receiving a lot of calls and each time I went straight to my app no new messages, I have used only the app for 7 years. I was getting the warning calls but I had just paid $5,800 on a $6,000 loan last payment and I always get calls asking me if I want to re-borrow the money so I was not needing to answer. The calls did get numerous and with each call, I went to my app and nope no request for payment. The last few calls I knew something was not right but it did not dawn on me I was only looking at the all-mighty app. I explained to Sabrina and she said pay with the app or come by. I go to make the payment on yes the app. I could not login, and forgot my password did not work I called and finally found my account is locked no way to pay with the app. Ok so I had arranged to pay at the office it had to be paid that day but can't do that either the truck was not in my driveway it had been towed and there were still 1.5 hours left before they closed. I would just say you know I was late that's fine but Sabrina knew I was going to pay that day as we agreed. When I met her there she was saying " That's why you needed to call me, what? we spoke earlier that day and it still got towed. She seemed to enjoy the entire process of what I was unfortunately going through. I asked her what happened to the app, and why I was locked out but she never answered. She said earlier that I opted out to get text messages, which I did not. While I was there she did not see me as a human being she just happily went through all the bad things that were going to happen to me to get my truck out. When I was sitting there a lady called in because she was 9 days late Sabrina told her, you know I can have your car towed on the first day. She seems to like wielding her power. Horrible person and when I found out Sabrina was the general manager? Wow, think about it all the workers do what she says. You can't put someone, especially at the top who is so grossly incompetent and so detached that they can't help or serve their customers who are trying to pay.

I gotta say that the team here are always at the store ready to help with any extra cash you may…read moreneed. They are big on communication too! Very reassuring to have a team there to help. Thank you Trish, Jeremy and Seven!

I made a mistake and my car got repo'd. I took care of the outstanding balance immediately, it was…read moreon a Saturday just before Labor Day. They couldn't schedule me to get the car back until after the holiday. Then, on Tuesday, I called just after 8 to schedule to get the vehicle back, but it wasn't checked in yet so I was supposed to call back in a couple of hours. I did that. It still wasn't ready for me to "schedule" to pick it up. I was told I was out on a list, that someone would call me to schedule the pickup. Two hours later, no call so I called back again. Now I can't get the car back until Wednesday. This is ridiculous. Terrible service.

Nice people, efficient, helpful and excellent customer service. Corey and Alex were more than…read morewilling to help me out

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

So my car broke down last month, right when my family was in town and I already had a lot of money…read moreput into their visit and was stressing over cost of repairs. Out of desperation, I stopped into this little place to see what they could do for me. After inquiring about an installment loan, I was starting to hesitate at the thought of paying interest. The ladies behind the counter however were so nice! They continuously talked to me throughout the whole process and were so friendly that I almost forgot why I was there. Before I knew it they had me out the door with the exact amount of money I needed. They were very reassuring about the whole thing and said if I had any problems to come back and see them. I now have that loan paid off and out of the hundreds I borrowed only had to pay $45 in interest and that's with my terrible credit! Next time I'm in a bind I feel good that I can go here if I need to and can trust them.

I needed a loan for a car. Jenny helped me right away and she was just all smiles. She had great…read morecustomer service and helped me out with $600 she also told me the best way to pay it off. They are super friendly and will make you feel loved as a customer.

If I could give this no stars I would!!! DEBBIE literally hung up the phone while I'm trying to…read moretalk to her! Not only is she rude as hell but she's also constantly harassing! Horrible lady, don't waste your time here!!!

Quick easy and professional. Easy to get a title loan I will use again if ever necessary.read more

This place is great. The office is clean and the staff is very friendly and knowledgeable. They…read morewere able to give me the money I needed. They always have a smile on their face and call me by name when they see me. I will definitely re-loan from them!!

From the owner: Same day cash, easy monthly payments and fast approvals…read more Lots of places will give you a title loan, but at Texas Car Title & Payday Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Texas Car Title & Payday Loans gives you fast approvals, great service and you get to keep your car.

Banked at Wells Fargo and it was good until I got scammed. They closed that account and would not…read moreopen a new one. That put me in a bind.

First time getting a loan let me tell you Mr.Fredrick made it soo easy for me ! I was in there for…read moreliterally 20 mins ! he was helpful, kind and very clearly on how it works ! not just that this man was on the shift by himself and still managed to take care of me ,4 other ppl and still pick up the phone! And He still managed to keep a positive and greatful attitude! This man truly needs a promotion!!

Easy as Sunday Morning Aaliyah made it easy!! Super…read moreprofessional, courteous and knowledgeable.

Don't do it, don't ever ever ever do this! !! Its a trap!!! Borrow money elsewhere before you do a…read moretitle loan!!! I was is desperate need of money and made the mistake of doing this. Stay away!!!!