TVA is such an inconvenience for me. First and foremost, they've put a dual authentication thing on…read moremy account so I can't check my balance without being by the phone. You have to jump through multiple hoops just to see how much money you have in there. Furthermore, they shut down my card once and said it had been compromised. It was never once used. Nobody had used the card at all. They claimed the debit card number was "found online" so they canceled the card and I couldn't buy stuff from the grocery store. Had to go through a big hassle getting that fixed too. I had to set up this account with a broker about 2 years ago so I could trade stocks. Boy, that was a hassle upon a hassle. I had to call numerous times to get it sorted out. I also had to go back and get previous years transaction records and they charged me like $15 for them. Finally, my partner opened an account with them and they refused to give us a debit card. We're going to try again and see if they'll give us a debit card now. If not, we're taking our money elsewhere or stick it in the jar at home. They're always nice inside but their policies are not convenient. Too many inconveniences. I understand that they're trying to help but it doesn't.

Honestly im so disappointed with banking here. Only reason I dont switch is because its such a…read morepain. Their technology is so ancient and hardly works. Their customer service and response times are beyond slow. I don't understand how they stay open!