If you've been in an AutoZone this location on Douglas Ave in Urbandale is pretty typical…read more.. The one standout... A woman behind the counter who called out a quick hello and asked if I needed help finding anything as I walked in. It was fairly early on a Saturday and they weren't too busy yet. Either she was bored or just friendly. Lol Either way I appreciated it... I couldn't help but smile. This was a quick stop in for a bottle of catalytic converter cleaner fuel additive. The staff was personable. The location is clean and well organized. I found what I needed. Just a quick in and out!

On my drive cross country my car broke down and these guys helped me out Super helpful crew! This…read morewas also quite a big Auto zone. At the time the girl that was working came out tested our car and offered some good advice. she was super cool. What a great place for my car to break down.

I'm just stating that if he can't fix it, nobody can! I've seen…read moreAudi's, BMW's, corvettes, Peugeots, Alfa Romeo's, a Rolls Royce, Honda's, Toyota's, I could go on. He is courteous, and very honest. Such a relief from all the other shops who'll bleed you dry if they can manage it. His rates are VERY reasonable.

Great shop. I was incredibly impressed with the honesty of the Master Mechanic and his knowledge of…read moremy issue. If you have an old Benz this is the ONLY place to take it for repairs.

I normally don't do this but I believe this is important. Purchased a Power Brake Booster for one…read moreof my fleet truck. Mainly because they had one on hand. Their "new" booster was a rebuild or worse yet, a mis-manufactured POS. Slave bore was completely oversized, pedal went to floor. Paperwork was generically put in telling to change spring and plugger, which was there. Some Num nuts put 4 nuts, not locking on the studs which would cause the holder out, off the firewall. Really, really disappointed! Plus, I don't like the fact that you have to hold tongue out of the side of your mouth, close one eye to mount the damn things. Napa is supposed to be a "professional" auto parts store. Sow it in your employees know what they're doing- don't leave people waiting at counter when 6 people are BSing in back.

I stood at the counter for 15 minutes with no assistance. There was one cashier person and 6 people…read morein the back watching me stand there and didnt help.

Alex was outstanding! Greeted me, came out checked the battery, found the problem, got what I…read moreneeded. He was friendly, knowledgeable, quick and efficient. Made taking my car in painless!! Thank you!! A++

Terry was helpful, respectful and made getting something g handled with my car super stress free.read more

5 STARS for Ted!l…read more Needed a battery today for our daughter. Was told that it would not be installed and she was sent to a shop down the road that she would have had to pay for. Turns out, she was sold the wrong size battery (Thanks, Jenny!!). Jenny was unhelpful and rude stating that it was too cold for them to install the battery. Yes, it was a very cold day (hence needing a new battery) but OReilly advertises free battery installation. Our family uses them for this very reason and have always had a quick, positive experience. Ted is the best thing about this experience today!! He deserves a promotion, bonus and more. What a kind and genuine employee. Thank you Ted for helping today and making things right! One for Jenny. A Million 's for Ted.

Everyone there is so nice and helpful. They come out to your car and help you. I had to get a new…read morebattery today and they installed it for me. Very knowledgeable staff. I recommend this location to everyone!

I had the most positive car-buying experience thanks to Faris (sales) and Michaela (finance). Both…read moreof them were very knowledgeable, caring and provided me with several options in order to make the decision that was best for me. This is my first experience with a Volkswagen, and I thanks to these two I am now a customer for life!

From the owner: Lithia Volkswagen of Des Moines joined the Lithia Motors family of dealerships in February 2007…read moreafter being acquired from Jordan Motors, Inc. Lithia Volkswagen of Des Moines, near the surrounding areas of Johnston, Des Moines, Ames, Ankeny, Boone and Indianola Iowa, features a wide selection of new and pre-owned Volkswagen, trucks & SUVs. Our inventory includes new models such as the Volkswagen Jetta and Passat.

I've been to this shop twice. They replaced a major part on my brakes that I knew would be…read moreexpensive. Can't blame them for that. Also had a drain and fill on front rear differentials transmission and transfer case. Charged a comparable rate to other garages. Everything's been good so far

I highly recommended Premier Automotive. Their quality of service is outstanding. While my…read moreVolkswagen Jetta was being worked on, Chad kept me updated throughout the process. My baby was up and running much sooner than I anticipated. Zach was also professional and courteous when I picked up my keys. I will definitely be a repeat customer should I ever have vehicle issues in the future.