From the moment I entered, I was greeted warmly and Vega help me with my back windshield wiper ,even help me installed. He went above and beyond my satisfaction. I highly recommend this place read more

Advance Auto Parts - My boy doing his thing ,great job - Auto Parts & Supplies Near Me - Parsippany, New Jersey

So here I was in New Jersey with my friends car who is in Connecticut and the battery dies. Worse yet it was Memorial Day and called everywhere for a battery because I have to leave that same day. Man was I relieved to not only find Advance Auto Parts open, but they had my battery and they installed it also. Now get this. The technician was Robert and he refused to take a tip!!!! Friendly, professional and quick. Great place that I would highly recommend. read more

Advance Auto Parts - Robert the battery tech. - Auto Parts & Supplies Near Me - Parsippany, New Jersey

Knowledge of actual cars and parts. I bought front brake pads in January. Thinking that they gave me the correct pads . When I finally find someone to do the pads they are the wrong ones . The. Store clerks don't know shit about what part you might need they just give u anything . I brought back the pads as a donation because wtf esle was I soppose to do with the wrong pads . And they were not trying to exchange them . thank I will never buy anything from this store again read more

I went in to buy a replacement wiper blade and I was nervous because I didn't know what kind or how to put it on. The associate was SO helpful getting me exactly what I wanted and installing it right away. The whole process took all of 3 minutes! I was so impressed and grateful for the incredible customer service that I just had to say Thank You!! read more

One of the better Auto Parts stores in this area. They usually have whatever I'm looking for in stock and readily available. The Sales Associates here are friendly and pretty knowledgeable especially for this type of parts Store. Fair prices on most items like motor oil, windshield washer fluid, car washing accessories, antifreeze, and wipers. They carry a good selection of steering wheel covers, car mats, and seat covers. The store has it's own parking lot with it's own entrance and exit right off of Route 46 West. read more

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today was first time I went to 1500 rt 46 west Pasippany store . It was a good experience in every way.The young man who attended my issue was so pleasant and co operative. I needed windshield wipers he informed me to what king=d I needed and as soon as I paid he came right outside (in the rain )n and installed them in two minutes . I will be their customer from now on. I am sorry I didn't ask the man his name . Very grateful to him.. read more

I called the Parsippany NJ Store and asked for the price of Monroe shocks Part# 5671 that I was looking to purchase. After finding out the price I told them that I could get them cheaper elsewhere. They told me that they would price match to a retail store. I went there with proof from Napa's website with pricing for the Rockaway NJ store and the kid at the counter told me that I need proof from the store itself (printed quote) from the store before they would price match. What a waste of time. I left there without buying the shocks and I purchased them the next day for half the price from Buy Wise Auto Parts. This is not the first time that they jerked me around for parts, but it will be the last time. read more

I have a normal place I go for getting my cars serviced so this is just about the parts desk. I needed windshield wipers for my daughter's car and had stopped at the Pep Boys across the street as it was simply 'there' for me since I was on that side of the highway. I walked in and was eventually told that 'they' didn't make the rear wiper blade for her car (I believe he meant the main brand they carry there). I asked how that was possible and was told that I needed to go to the dealer (and we know what THAT was gonna cost). Anyway, I step out the door and see that right across the street is an Advanced Auto Parts. I know the dealer is closed on Sunday, and since I didn't believe the guy at Pep Boys I figured I'd try Advanced. So I drive over and go inside and ask the same question of the young lady behind the counter. She looks up the car on her computer and she shows me that they have all three blades. She walks over and grabs them for me, I paid and they install them for free in about 90 seconds. I was in the store for less than five minutes. I hope the business sees this because I want to give a should out to Caitlin S for taking my annoyance down a notch and adding a new customer the next time I need parts. Done with the jokers across the street... Great job! read more

I was looking for a lightbulb for a brake light. I pick the LED not the regular bulb. I think that will be a better life. Unfortunately, the Led was not working on my car. I bring this back to the store. I spoke to Evan C. I want to return the Led and get a regular bulb. He said I can't return it because I opened the package and can't re-sale it. He exchanges the other Led bulb for me. And I said if this one is not working, so I can exchanges it for a regular one. He said NO. The bulb should work, if not working. That is your car has a problem. So I try it again. NOT WORK. I went to another store to get a regular bulb. It works fine. If I can't return the merchandise because I opened it. Why don't you let me know before I pay? Hopefully, they can change the store policy. read more

Don't use this place as a UPS Access Center. I dropped off a package figuring it was convenient and as an auto parts store they must have deliveries often. Two days later the package was still sitting in the store. When I called to confirm the clerk said UPS comes whenever they want. NO! If you are an access center then the right customer service action would be to call UPS and let them know you have packages that need to be picked up. read more

Waited on line for 10 minutes to buy car wash, eventually having to leave due to only one person working the counter.

This place is terrible and the manager is very disrespectful. Came in for a simply spray wheel cleaner. Had the spray cleaner advertise for $4.99 on the window. Cashier scanned the product came out $7.59. Cashier made me aware he needed the manager for a price change. Manager (Micheal) came the casher but got a phone call and just disappeared. The two customers behide me also needed the manager for their purchases. Manager came back the cashier took care of them and went back to the back again. I made the cashier aware why did he take care of them first when I was here first? Simply replied manager probably got caught up. He called for the manager again. Finally he came to the register about to scan my product. However made a comment I'm very busy because of people from the store calling and nagging customers! I made him fully aware that I'm not nagging. That it's very unprofessional for a manager to not remember the tanks needed to be done in order. Never will I'll be back in advance auto part! read more

Never have enough people working the counter, as well as never have the shelves fully stocked with basic stuff.

Unfortunately I felt the need to lower my review rating. I only lowered it one star because honestly, the service here is great. I've been in here numerous times since my first review and each time there is someone willing to help if needed. My only issue is that there seems to be a stock issue. I came in two times for the same fuse (the visits were about two months apart) and both times they did not have the fuse in stock. I also came here for spark plugs - once again, they did not have the ones I needed in stock. If you are looking for good service and need help finding what you're looking for this is your place but, unfortunately, you may have to go across the street and visit their competitor if you need the part the same day. read more