I called 3 times and left messages. Finally, I got a response that went to my voice mail. I…read morereturned the call 3 more times and finally talked to a person who said they were scheduling 2 weeks out. Having been without a dryer for almost 2 weeks we took a different offer for 2 days later. I have heard good things about this company but it just didn't work for us.

On time, polite, proficient, and reasonably priced work--has always fixed my appliances without…read morereturn visits for the original problem

I was able to find what I was looking for at a reasonable price. The owner was very accommodating…read more They had a pretty good selection, offer a good warranty and they also repair appliances, so it's like a one stop shop.

Let's say overall, the experience was decent. However, we purchased a washer and dryer set. The…read moredryer works fine. The washer had issues they came and picked up the washer. Attempt to fix it. But after the warranty had already expired the washer broke down again. I paid foran outside source to check the diagnostic. And he told me it was $200 for the part we needed and $400 for labor. He recommended that I buy another washer from somewhere else. I wouldn't recommend buying a set from this place. I thought it would be a good purchase from reviews on Google, but I've seen some other reviews on yelp. unfortunately I wouldn't recommend. Attempted to call to see what we can do but it would've been a $95 charge for them to come out to repair it and that would've been no use since the out source notified us that the washer was no good.

Reliable Appliance Repair is anything but reliable. John came to my home but he couldn't even find…read morethe model number for my cooktop. I was searching for the manual and when I found it he didn't even look at it. He said I should call Samsung to get the model number and he would come back in a couple or three days. I don't think he had any idea how to repair Samsung products. Do yourself a favor and stay away from this guy. And he was a straight up jerk.

Scheduler customer service is horrible. Definetly needs to work on the customer service skills and…read moreprofessionalism when dealing with clients or future clients. Learn some empathy for sure and understand when people are dealing with issues and asking simple requests like a "set time" remarks and responses shouldn't be impatient and rude.

Bobby installed new water pump in our motor home. we live In the Guyton/Ellabell area. he was…read moreprompt and got the job done in less than an hour. glad to have someone to rely on for any future rv repairs.

Our clothes washer wouldn't empty and continue with its cycle. So we had a bunch of clothes in…read moredeep water. In this situation, anyone would want to get a professional repairman to arrive a.s.a.p , and certainly within a day or two. I called TigerTech Pro and Bobby, the owner of TigerTech Pro, said he'd be at our house within an hour !! He arrived in less than an hour !! He diagnosed and repaired the machine in minutes and only charged me the $80 basic house-call charge. You can't get better service than that ! Wow! Guess what : If I have any more trouble with any of our large appliances, I will calll TigerTech Pro ! If your smart, you will too!

Sammy's Appliance did some work for us on a refrigerator. He scheduled our appointment in great…read moretiming, figured out the issue, informed us of next steps and conducted the repair in great timing. We will definitely reach out in the future for other appliance needs. I highly recommend his services.

I originally found this business on Google. When I went to leave a review here (since Yelp is…read morewhere I normally find new businesses), I saw that there weren't any and figured out that I looked on Google. I mention all of this because I don't understand why there are not dozens of 5 star reviews here! I have used two other appliance repair services in Savannah (that I found on Yelp), and until I called Mike, I had no idea how ordinary they were. Not bad, just ordinary. Don't settle for ordinary. Mike is amazing - knowledgeable, professional and thinks outside the box. I called him about a loud noise my fridge was making. When he diagnosed the problem, he told me that I would need a new icemaker (which wasn't working anyway). When I told him that I didn't care about automatic ice only the noise, he said he could disconnect it and stop the noise. His bill was so reasonable after fixing the problem that I offered to pay him more. Call Mike and get extraordinary service.

Would recommend again! Mike is a very nice, honest, and knowledgable guy! Prompt in returning a…read morecall and prompt in showing up at expected appointment time! Service fee was very reasonable and he will work to fix the problem at hand and not just try to sell you a part! That speaks volumes in my book! Thanks again Mike!

EEEEEK! Our upcoming move is fast approaching! We recently accepted an offer on our home in GA…read morewhich is exciting, but now the craziness begins. The inspector came to do her evaluation and buyer came back with their repair requests. One of the items was to service the HVAC unit and fix any issues found. Our realtor recommended Service Emperor (SE), so we gave them a call. - Evaluation - Wow, were they fast! After we got off the phone with our realtor in the am, she called them to make an appointment. They were available to come out later that afternoon to do the initial evaluation of the work that needed to be done. This company is pretty high tech! They sent me a text message from the technician, Josh, introducing himself, stating he was on his way and a link to his GPS location that indicated his ETA in live time with a pic of himself attached. You know who to expect, no surprises. Josh was great! He did a full evaluation, made the recommendations which he separated item by item. There were really pricey items for simple fixes like leveling the HVAC unit, but he suggested that if we wanted to go through the trouble, we could save the money and do it ourselves (like lifting the unit, shoveling gravel underneath and putting a leveler until it's level). We appreciated his advice and did just that for the minor issue, but agreed to get the big job done by them. Note that if you call them out to do an initial inspection, there is a fee, but if you agree to do the work they find that needs fixing, they'll waive the fee. Josh had an iPad with him, took pics of every detail and sent us a detailed evaluation with pics attached. - The Main Job - The repairs and full servicing of the unit was done the following week. Josh had come out on Friday. There was a bit of a miscommunication in scheduling the follow up appointment to get the big job done. Called their office on Monday and spoke to the Office Manager and she got us scheduled in a couple of hours. The start time of the appointment is a two hour window, but they showed up closer to the 2 hour mark. This time, Corey and Kenneth came out to do the job. Same as Josh, they sent a text in the same fashion, intro, name, link to GPS tracking and a pic of themselves. They arrived promptly and spent a few hours working on the unit. At the end, they drafted up the invoice, attached the pics and was emailed the invoice on the spot. No nonsense guys, very courteous, did the work efficiently, packed up and left! They also included in their report that they checked that the unit was level and included the pics to the report so we could provide that as proof to the buyers. - Notes - *Woman-owned and veteran-owned! *They provide a military discount, which is never expected but always appreciated! Thank you, SE! - COVID-19 Observations - They are taking serious precautions! First, they are masked up AND they put hospital booties over their work boots when entering our home and diligently took them off when exiting and putting them on again when entering. They had to do this quite a few times getting material in and out of the house. I'm sure that is annoying and I know they have to keep their work boots on for safety and liability, but the fact that they were so considerate to put them on warmed this Korean girl's heart with a strict no shoes policy in the home! (Josh did the same). *Clarification: I was a little confused with the Icebound gear on the techs in the photos, but it looks like the company rebranded to Service Emperor. Well, that's one big item off the repair request list, so thanks SE, for getting it done! The guys were top notch! One step closer to closing on this house and getting out of dodge... Savannah!

They never showed up. Neither did. They fix my HVAC. Totally unreliable. Can't trust them. They…read moredint even know what the issue was.

Nick came out on a Sunday night at 5pm and diagnosed my AC issue quickly and very professionally…read more As a renter I typically have to wait for regular service, but Nick explained to the rental company it was going to be hot in the house with AC since it's July. He came back the same night at 7:30pm to install a part he picked up. Immediately the AC came on and the house is cooling off! I cannot be more thankful to Nick for taking time out of his Sunday to do an emergency repair. HIGHLY RECOMMEND.

This company charges more than double what other reputable companies charge. Do your research. They…read morealso like to use Goodman which gives the HVAC installer $1000 every time the plumber sells one.