EXCELLENT customer service!!! We were traveling, towing a trailer & lost our serpentine drive belt…read moreon I-84. Managed to limp into The Dalles. Called 4 places that couldn't work us in for weeks. Our 5th call was to Emtech. Not only did they work us in, they had things repaired & us back on the road in 2 hours! They were pleasant, professional, joking, had us comfortable during a stressful family vacation. Also, the price was very reasonable. So thankful they were willing to work with us & help! Highly recommend these folks!​

Wonderful service! I just called and Ray was very knowledgeable and took…read morethe time to explain things well. He even suggested a lower cost solution that might solve the problem. He has my business!

I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

This is the best place in The Dalles. Customer service is outstanding. They have helped me beyond…read morebelief. I would not hesitate to recommend this place to anyone. Thank you for your service.

I'm new to town, Everyone recommended them. Very busy but got me in quickly. Saved lots of $ on a…read moreGM trans. 3yr/100k warranty nationwide Svc. Very Friendly, my new go to mechanic

Best mechanics by far, they're honest the prices are fair, they do top notch work and will let you…read moreknow if it's worth fixing. They got my 1996 Honda Accord all fixed up for a reasonable price couldn't be happier won't take my car to anyone else. Thank you Rich and your team for all your hard work.

Great service, great people. Everyone is nice. I would recommend it at % they do a good Job…read moreworking on my tow truck and all the vehicles I take to them

I took my Ford F250 diesel there. They claimed there were no codes and therefore they couldn't…read moreidentify a problem. They charged me $75 and away I went. I went online to research and saw right off you need a particular code reader (OBD2) for the ford truck. I purchased one and two days later read over 20 codes on my truck. I ended up spending over $4k because after diagnoses from a diesel shop near Portland found contaminated fuel, bad and two sensors. These guys don't know jack about diesels or they are scammers.

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I was stuck in Rufus Oregon on Labor Day weekend when my wheel barring in my F250 started grumbling…read moreon our trip back to California. I was able to get the part from Auto Zone in The Dalles. I left messages at a few repair shops in the area and Jim the owner of Grays automotive was the only one to return my call Tuesday morning. He agreed to get me in so I could get back on the road. He found that it was both front wheel barrings that were bad. He was able to find another one in another town and talked Auto Zone to deliver in less than an hour. Jim's professionalism shined through and his price was a lot less than I thought it would be. Jim thank you for getting me back on the road!!

best shop in town, se habla espanolread more

This is a great local mechanic that does honest and fair work. The shop might not be the fanciest…read morebut a good quality repair is what counts. Thanks Mateo

Devin did me right when no one else would take the time to drive my car to diagnose the issue Devin…read moredrove the car and was able to identify the issue and the car if fixed now after a year of run around false diagnosis from others.

Love these guys. Always happy to help and answer questions. Super fast and very reasonably priced…read more Lost all respect for the big chain stores years ago. So happy to have this local family store in our town.

I took work off for my appointment and when I arrived there wasn't anyone at the shop. I waited 1.5…read morehours. They didn't have the decency to even call me.

Driving down the road one day, I heard this grinding sound & thought, 'Someone needs to get their…read morebrakes fixed.' A little further down the road, I realized that it was me!! The grinding was so bad I didn't want to step on the brake pedal, even considered just sticking my foot out the door to stop Flintstones style. Well, I called Adam & told him what was going on & he got me in the VERY NEXT DAY! Not only that, he gave me a ride back home so that I didn't have to wait around his shop. He took care of the rear brakes & he checked the front as well. Of course, the front brakes needed replaced too. It has been three weeks & the brakes, front & rear, are working great. I highly recommend this shop & appreciate Adam taking such good care of me.