Extremely nice staff and took care of my cat. Came in with the multiple concerns and i felt heard and well cared for, the vet and the staff were helpful providing care tips and answered any other questions i had in regards to my cats health, coat, and dietary restrictions. Making an appointment was also super easy as they can do it over the phone for you. Additionally I feel like they were not trying to upcharge me for any other shots or treatments that wasn't needed. I plan on going back to them now for any vet needs as they are a well clean and established medical center with reputable staff! read more

I LOVE AVMC and take all 4 of my dogs here. I've had previous pets also seen here so I'm a very long-term customer of theirs. I absolutely adore the front desk receptionists and the Doctors are also so friendly. I truly wish I could give this place 5 stars but have lately been feeling attitude and 0 flexibility from one of their supervisors - Kelly. Every single time I call to schedule, she is very sassy and has attitude. She always insists that my appointments need to fall within the 11-12:30 window, but I have a FULL TIME job without the luxury of just leaving midday like that. I explain to her and there is 0 flexibility, empathy, or care. "It's my way or the highway" basically. Thats not really great customer service. Ironically, all of the other receptionists are VERY sweet and kind. I've been able to book mornings and evening appointments around my working schedule whenever I talk to them. Mind you, it's the same exact service too. I guess it just depends who I'm talking to that'll determine whether I can even bring my pet in... I understand there are rules for a reason that keep things orderly. But 1) the way in which Kelly explains this & talks to me is very offputting and 2) there should be a level of flexibility especially for a customer who has been coming here for over 6 years. read more

I was very disappointed with my experience. My senior dog needed a quick procedure while our regular veterinarian was closed, so I called this clinic hoping they could help. I explained the situation, but was told they were fully booked and could only provide the phone number of an emergency veterinary hospital. That said, we are actually going to the same vet for exactly the same reason, and I have personally seen a great deal of compassion from them. They are closed on Sundays and only open a half day on Saturdays, which can make urgent situations challenging, but my experiences with their staff have shown that they genuinely care about the animals they treat. Another perspective is that many pet owners feel emergency hospitals can charge dramatically more than regular clinics, making them seem like a rip-off for relatively simple procedures. I understand that clinics have schedules and capacity constraints, but I was surprised that no effort was made to accommodate a senior dog in distress, even for what appeared to be a brief procedure. I had hoped for a bit more compassion and understanding given the circumstances. Compassion and flexibility are qualities many pet owners look for in a veterinary practice, especially when dealing with urgent situations involving elderly animals. While the staff was polite, the lack of any attempt to help beyond providing another phone number left me feeling unsupported at a stressful time. Based on this experience, I would hesitate to rely on this clinic during an urgent situation. read more

Staff here are super friendly and nice! They took good care of my dog during dental cleaning and gave me so many updates on the way! Prices are reasonable and they take time to quell your anxieties ! read more

Recently I brought my neighbors dog to AVM for possible emergency surgery & although the dog was found terminal, the care & patience was 1st rate. When I brought the owner in to have his dog euthanized, James personally walked the owner w/ his walker into the waiting room & carefully carried his dog in. The whole crew showed patience & understanding. I especially want to thank James for being so kind & informative. Excellent job, man! read more

They took great care of Moka! Very informative and great with communication. Thank you so much to everyone! read more

Advanced Veterinary Medical Center - Moka with gastroenteritis - Veterinarians Near Me - Milpitas, California

The staff at this place is very kind and attentive. We moved to Hollister and still drive cities away to keep a veterinary place that feels comfortable. Thanks AVM! JERSEY LOVES YOU GUYS! (well she would prefer it if she didn't have to go to the office....lol) read more

Advanced Veterinary Medical Center - She's not happy to be here but the staff is great!! - Veterinarians Near Me - Milpitas, California

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I cannot speak highly enough about the care Teddy has received at this veterinary clinic. Teddy has gone through quite a lot with persistent skin allergies and recurring skin infections, and navigating those challenges as a pet owner can be incredibly stressful. From the very beginning, Dr. Tanya and Dr. Vu approached his care with remarkable expertise, patience, and compassion, which immediately gave me confidence that Teddy was in the right hands. Both doctors are incredibly thoughtful and thorough. They take the time to carefully evaluate Teddy's condition, explain treatment options clearly, and ensure that every step of the process is handled with care and attention. Their dedication truly made a difference. After everything Teddy went through, he is now doing much better and finally feeling comfortable again. I also want to recognize the amazing technicians and front desk staff. They are always professional, welcoming, and genuinely kind. Every visit feels organized, supportive, and focused on the well-being of the animals. It is rare to find a veterinary team that combines medical excellence with such genuine compassion. I am deeply grateful for the care they have provided for Teddy, and I would highly recommend this clinic to anyone looking for trustworthy, knowledgeable, and attentive care for their pets. read more

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I have been coming to advanced vet for a few years now and I can say this is our favorite and permanent vet office. Every time we come in, they make us and our pets feel really comfortable and taken care of. Everyone is so kind, and great at explaining things without making it overwhelming. They've been especially amazing with our nervous, anxious babies, always patient, never rushed, and really good at creating a calm environment. And a huge shoutout to Kelly, the vet tech. She's the best, so patient, super caring, and always gives the most helpful information. She takes her time answering all our questions and genuinely cares about what she does, which really shows. We feel really lucky to have found them. read more

I can't thank the team at Advanced Veterinary Medical Center enough for the care they gave my cat Rain when she was very sick. From the moment we walked in, the front desk staff, vet assistants, and doctor were all incredibly kind, professional, and informative. They took the time to explain everything clearly and made a stressful situation so much easier to handle. Their pricing was also very reasonable for the area. My cat is doing so much better now, and I'm beyond grateful for the amazing care she received. Thank you so much to the entire Advanced Veterinary Medical Center team. read more

Advanced Veterinary Medical Center - Veterinarians Near Me - Milpitas, California

I was anxious taking my puppy to a new vet, but the staff here especially Kelly were extremely friendly & helpful. They took wonderful care of my Maltipoo. Dr. Vu was very informative and explained step by step what she recommended for treatment. I don't feel like she rushed the conversation at all and she listened to all my concerns. I do appreciate that they don't try to over charge for services that aren't necessary. Overall I had a positive experience and will be back. Highly recommend for your pet needs. read more

5 Star recommendation. Staff is personable and professional. We drove 3 1/2 hours for a medical procedure. Our baby needed surgery immediately and they went above and beyond to provide the needed service to save his life. Thank you to the wonderful staff! read more

During a nail trim, we were told one of our dog's nails had been cut too close to the quick. Shortly after, he started limping and unable to potty as he could not bear any weight on it. We brought him back because we were concerned, and instead of feeling like anyone was interested in getting to the bottom of it, it felt like the priority was making sure the clinic wasn't responsible. The doctor examined him and couldn't even pinpoint where the pain was coming from, yet somehow old age or a mysterious neurological condition were immediately brought up. Funny how those explanations only seemed to come up after the possibility that the issue might be related to the nail trim. What was most frustrating was their refusal to even consider the most obvious explanation: our dog began limping immediately after they admitted cutting his nail too close to the quick. Even if it wasn't the nail quick, and maybe a pulled muscle during the nail trim, this tells me they did not handle my pet with care. The staff I interacted with acted like she couldn't have cared less. No empathy, no concern, just attitude. Also tried to make us get an unrelated blood panel because $$$. Instead of compassion and accountability, we got excuses, indifference, and a clear sense that protecting the clinic mattered more than addressing our concerns. Take your pet here if you want them to hurt them because now my pet is unable to put any weight on his leg and they couldn't care less. read more

Unfortunately has to put my senior dog down and Advanced was so so caring and gentle through the process If you are ever in a position and you have to make this hard, decision Advance Veterinary is my recommendation for a sensitive place with caring staff. They were so thoughtful and sent a condolence card after where all of the staff wrote a hand handwritten note read more

Amazing staff! They answered my call immediately and were able to see my dog at the last minute. Everyone was friendly, professional, and showed genuine care and concern for my dog's well-being. It's clear they truly care about the animals they treat. Highly recommended! read more

I took my dog here for years, but I can no longer justify the costs. Their prices have become outrageous--a flea medication I buy regularly was nearly double the price here compared to other places. Most recently, they quoted me over $2,000 for a dental cleaning. I went to another vet just a few miles away and paid less than half of that for the exact same procedure. Unless you have unlimited money to throw away, I would highly recommend looking elsewhere. read more

I never leave reviews, but I felt like I had to this time. When it comes to our pets, we're leaving them with people we trust, and we expect a little compassion and kindness. Everyone at the clinic was really nice except for one receptionist, Kelly (the one with the stretched ear piercing). She had an attitude, was rude, and cut me off while I was trying to ask a question. It just didn't sit right, especially in a place where pet owners are already feeling a little anxious. The rest of the staff were great, which made Kelly's behavior stand out even more. I think the office manager should check in with their staff to make sure everyone is friendly and welcoming, because first impressions really matter. read more

I went in to take my new puppy for the wellness exam and to buy the puppy package. The workers were all super nice and happy to answer all the questions we had about the puppy care and recommendations with our lifestyle and desensitization! I was glad they were able to provide a safe space and it seemed like they cared about the pets a lot. I had a positive experience here and don't mind coming back. read more

The staff was very kind and compassionate. Our 10 year old dog hurt her leg. Took her to her regular vet (Crocker on Jackson Ave). They did a quick exam, no bloodwork, and sent us home with Anti-inflammatory pills. Instructed must be taken with food. Our girl stopped eating and I couldn't give it. Called back and they had zero appointments until the following week! I called Advanced and got an appointment same day. Unfortunately our girl didn't make it. The staff spoke with us in a gentle & caring manner despite not even knowing us. What a shame Crocker did not treat us the same. And Advanced is open 7 days! Wish I had known this and just maybe my girl would have made it. read more

I took my cats in to have wellness checkup after a friend recommended AVMC. Everything went great and staff was very helpful and extremely friendly especially the receptionists. My cats also loved them as well. I would definitely recommend this place to others. read more

This veterinary clinic is the friendliest, detailed oriented, professional place I've been to in a long time. We came here for a second opinion on our dogs teeth because the first place just wanted to keep her on medication and continued to give us the run around and Advanced veterinary performed the operation shortly after the intake and was successful!! We're bringing our other dog here for teeth cleaning and other medical attention and would also recommend anyone who's looking for a vet that cares for your pets as if they were their own to come here! read more

very caring and kind people, loved how they were patient and able to explain everything in detail, and how they were kind to the animals, etc. Prices were reasonable too. read more

Great service, decent pricing. Highly recommended, they also have a sister location. Came over for an emergency, and they were able to help my baby girl. read more

Best staff ever! Very welcoming, so friendly and helpful with all questions. They definitely show that they care for you, and your pet. We just started coming here and we truly feel like we are already part of the family. Will continue to be part of this community and recommend to anyone who needs a vet. read more

I recently transferred my dog from another practice and it's been really wonderful to have clinicians who are so good to my pup and listen to our concerns in depth. I used to feel dismissed and rushed in our previous practice but my visit today was so thorough and my experience has been great so far. The doctor broke down our concerns and made a care plan for each element so that everything was addressed. The front desk is very organized, check-in is smooth, and the staff is friendly. They also send me my pup's medical records in a timely manner so that I can submit them to his insurance and get reimbursed promptly, which is so appreciated. read more

2+ years ago my husband and I randomly stumbled upon a house that had 20 cats living outside. Long story shorter, we needed to find a good and affordable vet to take one of the cats to for treatment. This is how we found Advanced Vet. Over the past 2 years, we have taken multiple cats from this same house to Advanced Vet (a few of them have had many visits), so I can confidently say this practice and the people who work there are absolutely amazing. The staff has always, always been so kind, compassionate, and so willing to help. This practice seems to be very busy and when we have any issues and call to get one of the cats in quickly, they are always willing to work with us to try to see the cats as quickly as possible so they can be taken well care of. Between my husband, the man who now takes full care of these cats, and me, we all have the most positive experience when it comes to this practice. We've seen quite a few people there over the years, and everyone has been awesome. In particular, Jeric and Dr Vu consistently go above and beyond with us, and are just the nicest and most caring people, we just love them. I don't know everyone's name there, but I can definitely say we have always had a wonderful experience and so appreciate them for everything they do! read more

I've been going here for years with my dog. Every couple years though I noticed the management/veterinarians change, but most of the team still stays. They've always treated my dog with kindness even tho she can be a little crazy, and have always talked things thru with me before making any charges. They are very professional and super transparent. read more

The loveliest staff! I've been looking for a new primary vet for my cats since moving and finally found the one. I brought in my boy for a bad case of conjunctivitis and was very impressed by the service. Every staff member was kind and showed so much care for my cat at every visit. They thoughtfully and throughly answered my hundreds of questions and were patient with my hesitations. read more

We were looking for another VET Clinic to take care of our cat Toast.. I googled, I yelped and found Adv Vet Clinic. I was able to book in time for Toast yearly exam and recommended injections for a cat. Unfortunately Toast is a big cat and not friendly, she's not used to people and I'm so happy to find the doctor and the staff who gladly took care of Toast treat her, checked her and sedate her with care in order to give the necessary shots and check up, trim nails and all.. Toast woke up perfect and she went home happy, with no complications, she ate good and back to normal health, we are very thankful for the care, and definitely will be back to this clinic for Toast future VET needs. Keep up the good work. read more

They don't care about the pets they just money hungry very bad experience with this clinic. They just want to run unnecessary test to your pet charging for everything and making your bill higher and higher and your pet still sick with no improvement read more

I took my dog, Brownie, here for a dental cleaning. Initially, I was nervous about bringing my 3-year-old toy poodle for the procedure because he had never undergone anesthesia before, and I had heard frightening stories about dogs dying under anesthesia. After researching on Yelp, I found Advance Veterinary Hospital with good reviews. I also consulted ChatGPT, which recommended Advance Veterinary Hospital for the procedure. I scheduled a consultation, during which the vet suggested a blood test to ensure Brownie was healthy enough for anesthesia and to identify any potential issues. The blood work confirmed he was fit for the procedure. A week later, I booked the dental appointment. Although I was still anxious, the staff reassured me that Brownie was in safe hands. The team at Advance Vet was friendly and seemed to really care about dogs. They took excellent care of Brownie, thoroughly and safely cleaning his teeth. His breath smells much better now. He didn't need any extractions. I appreciate their honesty and straightforwardness about the procedure, and I thank them for caring for Brownie. read more

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The whole staff is amazing and friendly and well knowledged. Luckily they were able to book me quickly for my dog to have a mass removal and for dental cleaning. Highly recommend this business. read more

Highly recommend Advanced veterinary My dogs are in good hands, all the staff are very friendly and helpful. Doctor Flock and doctor Vu are the best. read more

Advanced Veterinary Medical Center - Veterinarians Near Me - Milpitas, California

If you're a pet parent, then you have no say at this clinic. As Shan, the manager has told me, the surgeon can choose the method of operation for me even in NON-LIFE THREATENING scenarios. I brought my 9lb dog in for a TPLO surgery to repair her torn CCL. I had researched this procedure, discussed it with staff, and signed consent forms specifically for TPLO surgery. After the surgery, I was informed they had performed a lateral suture procedure instead of the TPLO I had consented to. No one contacted me for permission to change the procedure. When questioned, the manager Shan simply stated that "surgeons have the right to do what's best." What's most concerning is that CCL repair method is typically determined pre-operatively. This was not an emergency situation or an unexpected finding during surgery that required immediate action. The decision between TPLO and lateral suture is a planned choice that veterinarians discuss with pet owners well before surgery. Multiple studies show different long-term outcomes between these procedures, which is precisely why I made an informed decision for TPLO. I've since called several other veterinary practices, and they all confirmed this is NOT standard practice. Every vet I spoke with emphasized that the surgical approach for CCL tears is discussed and decided BEFOREHAND with the owner, not changed mid-procedure without consultation. This only reinforces that what happened was inappropriate. I'm not questioning the surgeon's expertise. They may think that the lateral suture is better for my dog, but the overall consensus on many studies is that a TPLO is the gold standard for both small and large dogs. I made the decision for a TPLO. I signed waivers for a TPLO. I was not told that there were alternatives and I DID NOT choose alternatives. Shan, I am grateful that you agreed to care for Lexi post-operation and cover the costs of any potential issues. But we both know this could've been prevented. It is something that SHOULD'VE ran by me. The rest of the staff there are wonderful people who has been extremely helpful and good to my three dogs for many years. But this recent experience has been a nightmare. I have escalated this to the Veterinary Medical Board as Shan has suggested. If this has happened many times before as you have said Shan, then why was I not informed of this potential issue beforehand? I encourage everyone reading this to learn from my experience or suffer the same consequences. read more

After our vetenarian left Campus Vet in Berkeley, I stayed for a bit longer to give the new Vet a chance, and unfortunately the experience was never the same. So I brought both of my babies to AV medical center and I was very happy that I did that. Although it is an hour from my house, I know my babies are cared for and are in trusted hands. read more

After going to many different vets throughout the years, we finally came across advanced veterinary medical center in 2023 because we needed to find a new vet that can help us with Charlie's newly diabetes diagnosis. We couldn't be any happier we found Advanced. The staff here has been AMAZING. They are everything you could ever ask for and more! They have always showed Charlie, Tobi, and Aoki so much love and affection, and have always been so kind and compassionate about everything / anything that may be going on with your fur babies. I never feel like I am pressured to do anything I am not comfortable with in comparison to many previous vets. They don't ever try to upsell me anything, and always try to find a more cost saving method when available and that is something I truly appreciate. We left Charlie's previous vet because he created a lot of fear in us with managing Charlie's Diabetes (Which now that we are almost 2 years in - it is definitely not as scary as the previous vet made it seem. It can be hard at times, but it is definitely manageable. To all the pawrents, please know diabetes is not a death sentence for our babies and that you got this! Charlies quality of life is still the same thanks to advance. ) Charlie's old vet also tried to pressure us to get him a dental when he first got diagnosed right off the bat, and that was my signal to seek for a new vet and I am so glad I did and managed to find advanced through yelp. Here at advanced they will NOT do a service for your babies (such as a dental under anesthesia) if they do not feel that it is safe. To put into context, Charlie at that time was a 11 year old chihuahua with tons of health issues aside from his newly diabetes diagnosis. I truly believe that switching over to advanced has not only lengthened Charlie's life, but potentially it might have even saved it as well as and for that I am forever grateful for their staff/ for advanced. Thank you for always putting our fur babies interest first even if theoretically it means that you may lose out on the money from a dental service. Thank you for truly caring. I always feel confident Charlie, Tobi, and Aoki always will receive the best care, and I know they are in great hands. We've been to countless vet visits over the past 2 years, and every visit has been nothing but amazing. Special shout out to Jeric for always being such a joy to see as his energy is always so radiant. The receptionist staff is also so kind! Every time I step inside, it always warms my heart how nice everyone is. All the doctors are also so informative and kind. Special shout out to James as well for always helping with Charlie's Blood Glucose curve and for always taking such good care of him. I will always recommend advanced, and will continue to recommend advanced to all my family and friends. Thank you for genuinely caring about our babies! read more

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Been taking my cat here for 3 years and never had any issues. Thankfully I have insurance so I'm not bothered by any of the prices they give me. Never had any issues with this place, the workers and doctors are all great, professional, and friendly. Always telling me how lovely my cat is. Pretty easy to get an appointment and parking is easy. read more

Yes! I tried this vet for the first time last year. I used to go to Warm Springs Pet Hospital in Fremont. But it was so difficult getting appointments when we needed it. So I went on Yelp and gave this place a try. Summer (Cavachon) and I are here to stay!! Dr. Flock is amazing!! Caring, patient, knowledgeable! Dr. Vu is also just as amazing! And their prices are a lot more reasonable too! I definitely recommend this veterinarian and give them a big thumbs up. Aiden and Patricia at the front desk are so friendly as well. Always welcome with a smile and great service! I didn't get the other persons name at the front desk but she was friendly too!! All around great place to come for your pet's medical needs. read more

I've been going to AVMC for a few years now, but truly the experience has only gotten better ever since Dr.Vu joined the team. My bulldog Polo has been through SO much with constant visits, issues, surgery, and multiple post surgical complications. It was a rough few months getting through the surgery and all the complications, but the team here really helped us get through it. Dr.Vu is supportive, understanding, explains everything to you clearly, and genuinely cares for my pets and the owners too. She answered every anxious thought and concern and never made you feel bad/sorry for it! She's been the star of the reviews lately and she really deserves it. The tech staff is amazing as well, they all know Polo by now and treat him like their own pup. They yell his name everytime he walks in and it relieves a lot of anxiety knowing that he's in wonderful hands. Special shout out to Patricia and Kelly who I speak to most often! Even the management worked with me to cover expenses when we kept having complications with his healing process. It seemed like they really wanted to make it work and help out how they can. Other than that, the basic stuff- it's pretty easy to get an appointment and they always answer any questions I have over the phone. Sometimes you gotta wait long if they're backed up but that's anywhere. I can never recommend a doctor, staff, or place more! read more

Awesome service. Vet spends plenty of time talking to you to build rapport and find out pet history but also takes time to explain medical options. Would recommend. Friendly and helpful staff. read more