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    Advantage RV & Mini Storage

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    9 years ago

    Clean and easy storage units & great people to deal with! Definitely would recommend!

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    Harrison's Marine & RV

    Harrison's Marine & RV

    (53 reviews)

    Everything went well! Bill Tobis was great. Professional, pleasant and full of information. We are…read morevery pleased with our experience at Harrison's Marine! Definitely would recommend them!

    Disappointed. Not with the Mercury Motor we bought but…read morewith some of the personnel. Let me explain: We met their sales manager Bill Tobias last August with a plan to purchase a new 115hp Mercury outboard. Seemed like a nice guy. Responsive and enthusiastic. Decided to postpone till early in 2026. Called in early February. All good. We put down a deposit ($2k ... not small) to get the process moving. We gave specific timelines and, though earlier than expected, it worked OK. Still good. Did all the financing with Marisa Frank. She was excellent all the way through even apologized for some little things the finance company called for late. She was very professional. Motor installed. Seemed great. When we left the boat, I asked them to "please charge both my batteries AND grease my trailer wheel bearings!" (Common procedure with boats). I was told no problem and Marisa even noted it on our service chart. After a couple days we were notified the boat was ready. We drove up (200 miles) to pick it up. Stayed the night to be there in the morning. Got there and boat was ready. Then we learned of some options no one mentioned earlier and expressed our interest. They were able to add the option curbside and we took the boat. As we mentioned to them prior to giving them the boat FOR the install, we weren't ready to put the boat in our slip at the lake, so it was going back into our storage facility. No problems were anticipated. 2 weeks later we went back to get the boat. We picked it up from storage, prepped it, hauled it to the lake, and went down the ramp. Dipped her in ... turned the key ... nothing. Tried all the tricks. Nada!! Batteries both dead. Called Harrison's and spoke to Bill Tobias. Guess what the first thing he asked? "How old are your batteries?!" Not ... OMG, I'm sorry. Bring it in and we'll take care of it. Nope! "YOU DID SOMETHING WRONG!!!" "IT'S NOT OUR FAULT!!!" We'd just spent well over $15,000 with them. That may not be a lot to them but it is to us!!! Now, the icing on the cake!!! We pull the boat up the ramp. Haul it back to their shop. I walk in the door. No, I'm not happy but I'm not screaming or cursing. Marisa AND Mr. T are both at the counter and both on the phone with different customers. Marisa acknowledges me. Be right with you. Bill ... nothing. No eye contact. No head nod. Nothing ... kinda like the batteries. Marisa finishes first. How can I help you she asks. (Now, remember, we called in from the lake 15 min earlier and talked to Bill Tobias. The Bill Tobias, still on the phone, 5ft away from me and now ignoring me). I tell Marissa what happened. Guess what's the first thing she says, "I'm sorry this happened and I remember you asking us to do that!" At about this moment, Mr. Tobias finishes his call. Gets up. Walks by me and ... absolutely nothing. Am I crazy to be absolutely pissed at this? I'm not even angry about the inconvenience we were caused ... just this miserable failure at basic, common courtesy!! So unprofessional. I highly commend Harrison Marine's Marissa Frank for her exceptional customer service AND using her talents immediately!! for Marisa. I tried to find an owner or GM or ??? but apparently one doesn't exist so, bo where to voice me displeasure in house. Just a suggestion from someone who spent a great deal of their working life in customer service ... always lead with "I'm so sorry this happened to you and the inconvenience caused! Let's see what I can do to solve this problem!" Everyone backs off to that statement. Anything less and the fight is on. Too bad ... I was hopeful!!

    Blue Compass RV Service - Class B RV

    Blue Compass RV Service

    (6 reviews)

    My new Class B (under warranty) was with them for many months. Eventually it was partially fixed…read more However, I did all the work. They followed up on nothing. I ended up talking to the manufacturer, to the charging system vendors and finally the lithium battery manufacturer, all their job. I negotiated getting the batteries replaced as well as having the manufacturer pay for the install. Luckily I could stay with a friend so I had a place to live. I was down 4+ months because of their incompetence. On the day I picked up my "finished" van the control pad that controlled all the RV functions wasn't working. Luckily my phone had an App that did the same thing so I left and had it fixed at another dealer when I got home (NC). Jess my service writer was very nice. However, he seemed to not read email or listen to his voicemail. Communication was horrible. I lost so much time because of his lack of follow up. Although BC/BD did the physical work, I did everything else. I was a 40 year supply chain and manufacturing guy so I was capable. I'm not sure someone who didn't have those skills would have gotten it done. In the end I asked Jess for email copies of the service record showing when the batteries were replaced. I've sent him 3 messages over several months to remind him. They never came. Par for the course. BC/BD was a horrible frustration.

    I experienced smoking brakes on my 2016 Micro Minnie TT coming into Redding on Hwy 299 where there…read moreis an 8% downhill grade. I have a long way to go yet, so was nervous traveling alone & wanted to get it checked out. I also had a rubber seal fail on my pop-out. They were able to get the parts in & get me fixed up within a couple days! (& they were swamped with other repairs!) Awesome communication, very helpful, went above & beyond to help me out! Highly recommend Blue Compass RV Repair for any service needs you have.

    All Wheel Auto, Truck & RV Repair - Here's a shot of our building! Come visit All Wheel Auto for your next automotive service appointment!

    All Wheel Auto, Truck & RV Repair

    (71 reviews)

    I looked in the dictionary, a thesaurus and several classic novels and could not find the words to…read moredescribe my good fortune in ending up at All Wheel RV Repair. I experienced damage to a wheel hub on my dual axle trailer in Ashland OR. Had a shop there install brakes all around while they were repairing it. Heading back home to the Bay Area, by the time I got to Mt. Shasta another hub was heating up. I spoke to Troy, a mobile mechanic in Weed. He was booked and, lacking other options in the area, I decided to limp down to civilization (Redding) where my odds of finding help would increase. Troy referred me to All Wheel. Four hours and 65 miles later, I limped into their lot, hoping against hope for an appointment sometime in the next week. I spoke to Rizzy, an outstanding gentleman with a heart of gold. Much to my surprise, within a short time he had Brian inspecting all of my axles. As it was late in the day, we decided it would be best to finish in the morning. As others have mentioned, I was graciously offered the option to spend the night, which I gladly accepted. Throughout the process they kept me in the loop as to what they were doing to diagnose and eventually fix the problem. They found two issues that the previous shop was responsible for, and by noon the next day I was heading back home to the Bay Area. I could not have asked for better service. The level of professionalism was outstanding. I highly recommend these folks for your repair and maintenance needs. Thanks Rizz!

    Husband and I are Traveling to Oregon from So Cal, to visit family, air conditioning went out !!We…read moregot there at 7:20 am and we were all repaired by 12:00 noon!! WOW what a great job and Service was impressive from start to finish! Stephanie and Donny were fantastic. Thank you for your service and support as well as a friendly smile. We will recommend you to our friends and family. Brian and Betty

    Advantage RV & Mini Storage - selfstorage - Updated May 2026

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