I have been a patient at Fasttrack Ped for many years as this has been the pediatric office for my…read moredaughter and until today I have always trusted and valued the care provided here. Unfortunately, my experience today was very disappointing. During my daughter's appointment, I was denied access to the consultation room because I was accompanied by my service dog. As a result, I was not allowed to enter the exam room with my daughter for her physical appointment. My service dog is fully licensed, has accompanied me to medical appointments before without issue, and was completely under control at all times. He was placed inside his stroller, did not touch the floor, and did not come into contact with any physical facilities or medical equipment. Despite this, the staff refused to allow us access. As a long-time patient, I believe it is important for staff to be properly informed and trained regarding service animal rights, especially in a medical setting where inclusion, understanding, and patient support are essential. I sincerely hope this situation is reviewed so that no other parent or patient has to experience something similar in the future.Legal Rights of Service Dogs (ADA) Service dogs are protected under the Americans with Disabilities Act (ADA), a federal civil rights law. Where service dogs are allowed A service dog is permitted to accompany its handler in all public places, including: * Medical and pediatric offices * Hospitals and clinics * Exam rooms and waiting areas * Schools and government buildings * Restaurants, stores, and businesses open to the public Medical facilities may not deny access, except in strictly sterile areas (such as operating rooms). What staff are NOT allowed to require Businesses or medical facilities may NOT: * Ask for certification, registration, or licenses for the dog * Require the dog to wear a vest or ID * Charge additional fees * Deny access due to internal policies, allergies, or fear of dogs The only two legal questions staff may ask Staff may ask only: 1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained to perform? They may not ask about: * The person's disability * Medical diagnoses * Proof or demonstrations of the dog's work When a service dog can be asked to leave Only if: * The dog is not under control * The dog poses a direct threat or shows aggressive behavior * The area is medically sterile and the dog's presence would compromise safety The dog's size, breed, or being in a stroller is NOT a valid reason to deny access.

I absolutely love my Granddaughters Doctor and the staff. Everyone is genuine and cares about each…read morechild.

We were worried about picking the right pediatrician, and after taking the tour of places in all…read moreparts of Brooklyn we feel good about Dr. DeVito in Bay Ridge. The biggest factor in choosing this pediatrician was their availability. They are open Sunday's for emergencies and they have at least 3 Pediatricians available most times. The in and out time is decent and Dr. DeVito has been wonderful with my little girl. He clearly lays out the health and milestone plans for her and where she stands each time. We are happy so far and hope the good vibes continue as our little one gets older and needs care for colds, etc. They offer the most and are more well rounded than other Pediatricians in the area.

I haven't had problems with the providers too much other than them being outdated on current…read moremedical practices and low staff training. My problem has been with Rafael the "office manager". He was condescending in my concerns when I inquired about the wrong CPT codes used for my sons ICD-10 diagnoses. He talked over me, instead of listening, and when I questioned him, he began to call me a "pend.." before stopping himself, which is a Spanish slur. Due to this error my state funded Florida Blue PPO wouldn't cover the service. I spent the whole day going back and forth between the insurance, the lab, and the pediatrician's office with no resolution. In which he called me rude and told me he has held this position for 13 years. At which point, he said he would call the lab for me to find a resolution and told me that people with "crappy" insurance is better to use self-pay services and I wouldn't hear from him for a week because he was so busy. I am a state employee with PPO Florida Blue, and this was routine lab work. After an hour or too he called me back, with a seemingly positive attitude and repeated multiple times, that he knows what he is doing but he has been using ChatGPT whenever he has questions about "Codes" and continued to repeat how excellent ChatGPT was to answer his questions multiple times. At this point this person did not know that I am Florida licensed medical provider and that I too, deal with these codes on a daily basis and it is a Hippa violation to put patient information ofn ChatGPT. This is alarming to say the least. Also, if they don't fix the CPT code that the lab sent them over, I am on the hook for approximately $800 because they refuse to re-submit their codes which is a simple fax form. It is unfair that I have been on the phone trying to solve this problem in a never-ending blame triangle when all the pediatrician has to do is resubmit the order to Quest with the appropriate CPT code. By the way when I asked him about a ICD-10 code he told me a CPT code which wasn't the question, I don't think this person actually knows the difference. I wish people would stop trying to defend themselves, admit they did something wrong, and just solve the problem. Plus 13 years' experience and you need Chat GPT? This person has to be either a friend of a friend, or paid a terrible hourly rate, because I have never been so disrespected in my life. I am looking for a new pediatrician for my children at this point. I hope they take this review seriously into consideration and consider me taking in down in exchange for a resolution to this huge issue.

I have trusted this office with my kids for over 10 years, and even through a few up, downs and…read morestaff changes, the kids care has ALWAYS been good!! They are knowledgeable, they listen to parents concerns and always have the kids care as the priority!!

I've brought my child here for the last 5 years and have never had a major issue. The staff is…read morealways professional and kind, as are the doctors. We have seen several doctors here and they always take my concerns seriously even if they may seem silly. A great practice, my little one always feels safe here.

So Ocala pediatrics just told me that my daughter cannot be a patient of theirs because we had…read moremissed an appointment without calling. 1 of the many things that's wrong with our doctors today.. it's not just a healthcare services that are all about the mighty dollar.. I would like to include that we had YET to be a patient - this would have been our first visit, so it is not like we were familiar with or aware of this policy. And I am all about capitalism and letting them make money but it seems that essentially they are punishing me for standing in their way of one visit's revenue - but have put zero value on the potential revenue - doesn't sound like much of a business model to me.. But what do I know - I am just the end-user of this product - heaven forbid they should care about what the consumer thinks..

Love - Dr. Hawk, Dr. Logas, and Dr. Al! We are established patients and we love this place! Dr…read more Hawk has went above and beyond! If you want the best pediatrician in Ocala, my opinion is, get Doctor Hawk.

The blond Dr here is terrible. I'm here with my own child and she is arguing with the mother of an…read moreautistic child over refusing to write a note for a child to attend school. Apparently the child has a chronic problem and his school needed a note stating he could attend and she was just flat out refusing even after confirming that the child's problem was "chronic and not viral". She is also being extremely rude to the mother. She is talking down to her and smirking like she's happy about the distress she's causing this woman, as if to say "I'm in charge and there's nothing you can do about it". All right in my view. As single mother I can't imagine anything worse than my child not being able to attend school. I've had issues with this Dr as well, she gave me bad information regarding a referral I needed. She flat out lied to me to get me out of the office and then refused to redo it without me taking time off work to come in again. Then she refused to acknowledge, she even made a mistake! 凸

horrible every time !! over 1 hour waits and they switch doctors last minute, gave this place 3…read moretries they messed up every time, horrible horrible horrible .... if you care about your kids even a little run away

I have been taking both of my kids there for years. We absolutely love Dr Shrinath and his staff…read more He dies not lack any knowledge even ypu ask him a question, super thorough and professional. He always calls to check on my children if it's a little more serious. Highly recommend .

I took my children in to a appointment but my appointment was changed. My daughter had a small…read moreissue with her foot. I asked if they could just peek at it. They turned me down flat out. I'll still return here but I did not feel cared for on a personal level. If you value a relationship with your pediatrician this place is only adequate not exceptional.