Our new Director and Assistant Director are both very hands-on in every way possible, from teaching…read morein the classrooms to passing out snacks. Both are very easy to talk to about any issues that you may have or just chitchat about anything. They take the time to train the teachers the correct way. Whether you are dropping off or picking up one of them is always here. The Assistant Director has been with the company for over 10 years at another location. Love the new hours, open until 6 pm daily. YAY

Sent my two boys here for a span of 3 months and do not have a single positive thing to say. The…read more"teachers" are all in it for a paycheck. In all the times I dropped off and picked up I never once saw a single one who ever seemed genuinely happy while interacting with a child. One teacher in my oldest sons room would actually borderline yell at some of the kids, I personally observed this on multiple occasions. One day during drop off she snapped a very rude remark in a much louder and harsher tone than normal conversation at my son because he attempted to get out some toys which they had already apparently cleaned up prior to his arrival. As he was supposed to know this? Through all the hot August days I would pick them up off the playground and they would be hot and sweated with no water bottles. The water bottle I packed would be empty back inside their cubbies in their rooms. I commented on it one day and a teacher replied "we'd be going back and forth to the bathroom constantly if everyone had water bottles". Apparently taking already potty trained kids to the bathroom is too much to ask? The icing on the cake which led to immediately withdrawing from the center was when my oldest son came home with a hand print on his arm. He was 4 and no longer napped, however the 4-5 year old classroom had a 2 hour nap time each afternoon where they expected him to sit and play quietly on a cot. For 2 whole hours. He struggled with this, as I'm sure most 4 year old boys would and they didn't want to put the effort into finding a solution. One day he came home and told me about how the teacher that day was mad at him for not being quiet during nap time so she grabbed his arm very hard and made him sit in a time out chair in the corner. When questioned she said she gently led him to another area. Gentle enough to leave a handprint, I guess..... We paid almost $1000/month for him to attend UGRO and they actually asked me to pack him a bag of quiet things to do during nap time so he wouldn't disrupt the other kids. Total lack of desire to foster kids development and growth. Do NOT waste your time looking at this facility. The director is kind and sweet and you will think it's a great place but do not be fooled. The staff are absolutely terrible and could care less about your child.

As a previous colleague in the child development industry, I had the opportunity to work alongside…read moreAmy and her staff at Bright Beginnings. I valued our time spent together not only because of what I learned from Amy and her team, but also for the energy and passion that I witnessed first hand for what they do each day! It's not easy working in this industry, but when you love what you do and treat each and every child and family like your own, it comes easy. I highly recommend bright beginnings and if I lived closer, my children would have went here without a doubt!

Bright Beginnings Child Development Center is an excellent…read morechild development center. This staff are incredibly knowledgable, trusting, and nurturing. Our family is grateful for the positive impact it has had on our children!

I know this is long, but if you are looking for childcare for your children I would take the time…read moreto read it. Our boys were enrolled in Best Friends for three weeks and I am beyond relieved to have them removed and in another daycare. Prior to becoming an educator, I worked in an excellent childcare facility for ten years. I believe that a parent who has no experience in childcare may not notice issues or know any better, or may think some things are "normal" that are not. First, let me start by speaking to what I feel is the integrity of the child care director. After reading on their website that they have been given five stars in Great Start to Quality, and are the "highest ranked" program in Oakland County, I looked them up on the site to find they do not have any stars. After contacting GSTQ to ask why, I found that her in home daycare had been given five stars but her center has not been rated yet. Using her in home rating in order to get more parents into her child care center, which is currently not rated, is dishonest. They updated their site to state they were in their new location so certainly they could have edited the information about their star rating at the same time. If you browse the Google reviews of this childcare facility, you will see that, in response to a poor review, the director Tori violates parent/caregiver privacy by publicly stating discipline issues with the parent's child. This is highly unprofessional and demonstrates a lack of respect for the privacy of past clients. Publicly sharing discipline issues also violates FERPA which i believe extends to state licensed child care facilities. I would expect a professional to remain respectful of a child's privacy even when they receive a negative review, particularly on a public forum. The program director, Tori, is expected to facilitate learning for young people, particularly those in early literacy. However, when students are doing activities with directions on the white board, words are often misspelled and in speaking, poor grammar skills are used. This is an issue in parent communications as well, which concerns me when my children are learning how to speak properly from the adults they are around all day. In our three weeks at the facility, the daycare closed on several occasions. Two were the result of snow days, which I understood completely. However, two were due to it being cold outside. The director stated that the building furnace was unable to keep the building warm. This is not a weather issue, it is a building issue that needs to be remedied as we live in Michigan and it gets cold. However, she still charged parents for those days as if it were a weather issue or "act of god." Parents still have to work when it is cold, so buildings need to be capable of staying warm. If the building can not stay warm then the onus should fall on the director to bear the financial responsibility of closing. The infant room, where my two year old was, was very damp and smelled strongly of something like wet paint. Every day at pickup the smell would hit me as soon as I opened the door to that room. Also, I was told that they would assist my son in potty training by taking him to the bathroom every 15 minutes. This did not happen. My four year old was in the big kids room. The activities seemed developmentally appropriate for the younger kids; however I told them when we registered that my son was working on reading and kindergarten prep. They told me they would work with him and instead had him doing activities that were not scaffolded to his current ability level and were therefore too easy. The culmination of our frustration was in our final week there, when I arrived to find my son and another child standing in separate corners facing the wall, with their backs to their peers, apparently because they were not cleaning up. This consequence is not only archaic but also highly inappropriate. It shames the child, confines them and excludes them from the learning activities being completed. It is punishment, not a consequence, and I would expect individuals who are trained in child development to know how incredibly inappropriate this is. We began looking for new childcare immediately when this happened, but then were given a termination notice without reason. This, again, demonstrates the lack of professionalism of the owner, as a good program director would sit down with a parent to explain their reasoning. They would not just leave an envelope up front and hide from the parent at pickup. When I asked via email for her reason, she deflected and would not provide one. I suspect that her reason has to do with the fact that I know enough about daycare to know that they are not good at their jobs, whereas a typical parent may not know any better. I was fine with the termination as we were leaving anyway, but the lack of professionalism in how it was done is very unfortunate and indicative of how this facility is run.

My experience with tori was very stressful. I was going through a divorce and at the time my ex and…read moreI used tori as childcare. Ms. Tori was very biased towards my ex wife that, although my ex wife registered my son I, his legal/biological father am supposed to have full access to any and everything that is relative to my child. Ms. Tori refused me access to these documents stating that they belonged to my ex wife. I was consulting an attorney about this behavior by Ms. Tori and only because I snapped on this lady during pick up of my child, she covered herself by deleting/kicking my child out of her daycare. If I could give Ms. Tori negative numbers I would. VERY BIASED AND VERY ARROGANT. I just wanted to make sure people know what and who they're dealing with when you select this business. This is my repost!!!

My daughter has been attending U-Gro for about a year. We have been absolutely blown away by the…read moreteachers and directors at U-Gro. My daughter has grown by leaps and bounds during the past year. We get such a kick out of the things she learns at school. Out of nowhere, she will start using a totally new word or singing a new song and then she'll tell us she learned it at school. As she has grown, the curriculum has grown with her! Can't wait to see what more she learns in the future! The facility is always clean. We love the cameras and I find myself checking in to see what cool thing she's doing many times a day. Thanks U-Gro!

Amazing staff and professional. Truly care about your kids and the grounds are very secure. Have…read morehad no issues dropping our little one off.

I absolutely love this daycare. The director and staff are very involved and it's great to see the…read morestaff actually care not just for my children but about them. The down side is they have a large turn around rate which is why I gave 4 stars, but then again working with kids isn't for everyone. Unless all the teachers they have now leave, I'll never consider another daycare.

It is the best daycare and early learning center in the area. Providers are very qualified and…read morenice who really care and are doing their best for children. Beautiful surroundings, convenient location, safe environment!

My daughter participated in the Summer Camp, on a part time basis! She loved it, i loved it! From…read morethe projects and baking and walks to the library, i love the skill sets they were focusing on! The application and registration were an easy process and the staff always seemed attentive for any of my questions! Definitely a great center conveniently located in town!

My son went here for kindergarten. There were a lot of positives, clean space, nice staff, good…read morelocation. He learned a lot. He enjoyed it. I liked the director. She was friendly and cared for the kids. But I found her to lack organization. Communication was all over the place. Sometimes it was timely, Other times it was nearly after the fact. On one occasion, my son was released to a relative without their ID being checked. This immediately made me lack confidence in them. The director seemingly handled it well, and the issue did not occur again.

Celebree School has been a wonderful place for my child as well as to work. the staff is…read moreknowledgeable and the owner truly cares. They have worked with my son to help him be successful and treat him as their own. As a single parent it can be hard to balance work and family but Celebree makes that possible. I am able to work and not worry about my son because he is well cared for. was an employee I feel valued and supported in my goals to always learn more about nurturing children.

our experience here was less than unsatisfactory. We experienced the loss of two of their most…read moretalented employees in a moment's notice. When we asked the reason, we were told that one of them "just crashed out". We experienced hand foot and mouth twice in 3 months. We experienced lice twice in 3 months. We lost wages over this. When I asked they cleaning procedures, they explained that they only clean the room they found it in; however, every staff member is in contact with almost every child in the building at some point. My grandson got a large scratch right next to his eye. When we asked what happened, no one knew. We were told "a friend must have accidentAlly scratched him". When I watched a 3 year attempt to punch my grandson and left the building with him, I was not asked by the director who was standing right there why I was upset. She ignored me and allowed me to leave angry and upset. There is a child in the 2 year old room that is clearly not 2 years old. I watched her punch a little boy in the side of his head for no reason. I watched a staff member help a calm little girl with a baby doll rather than help to console my crying granddaughter during drop off. They will not remove my account from their payment portal and it us set up in such a way that you do not have control of your own money. They take whatever payment they want in spite of their contract and offer to pay your overdraft fees as consolation. They have a 30 day notice period. If you do not give a 30 day notice, they inform you that they are turning you into collections if you don't pay even if your children aren't there. They have no regard for complaints or concerns about safety. They only care about money.