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16 years ago
Brilliant service from these guys ;]
Ollerton Road
Tuxford
Newark NG22 0PQ
United Kingdom
01777 874928
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http://www.aemlifting.com
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Maun Motors Self Drive
(1 review)
Excellent family run business. I wouldn't hesitate to recommend them for any car / van / truck…read moresales and hire.
From the owner: Maun Motors Self Drive is one of the largest independent commercial vehicle rental operators in the…read moreUK, with a huge fleet of over 800 vehicles of a wide variety of types, including many hard-to-find specialist vehicles. We specialise in Crane Lorry rentals, as well as vans, other lorries & trucks and minibuses. We supply vans, trucks, minibuses and Moffett fork lifts and Curtain-side Trailers to all parts of mainland Britain, on both short-term and long-term contract hire basis. We hire to businesses and organisations large and small - from self-employed builders to local authorities and blue-chip PLCs - but we also have many vehicles available for hire to private individuals, with insurance included in the price.
County Car and Van Rental
will never be using county again , the young lad with ginger hair , who came out to look over the…read morevan , he spoke to me like I was a piece of dirt on his show , very bad customer skills , accusing me of smoking in the van , he made me feel like a criminal , I think he asked me because I was smoking in the car park (not in the van ) he asked another lad to come over and smell the van , he said it's the cig he's smoking now that you can smell , he was a nice chap (not like the ginger one ), he said to me I can't smell smoke in the van , and he told the other lad it's the cig he's smoking now, that you can smell , and also I brought the van back 3 hours early , and they still made me go to garage to fill it to brim , as it was a little bit under , so I went back to petrol station to fill it to brim , £6 it's was , they would of probaly charged me £40 for this , I'm absolutely livid that one of your staff accused me of smoking in the vehicle , I will never be using county motors again. need to get proper staff with good communication skills.
From the owner: Since 1989 our mission has been to find the best rental vehicle for your needs. So whether you're…read morelooking for a car, van 4x4, minibus or 7.5T truck, you can be sure that we'll have the right vehicle for you - and at the right price. We're BVRLA members for your assurance of quality.
Admiral Self Drive Van & Minibus Hire
(2 reviews)
Amazing company, have been using them for years now. Reliable vans, competitive pricing and…read morefriendly customer service.
Having weighed up all options to move our belongings to our new home in Spain, we opted to hire a…read more7.5tonne from Admiral for the sum of £1175 for a week. We were happy to pay on the basis we were provided with a vehicle suitable to spending a week driving a 4500miles round trip. Like many people, I had never driven a 7.5tonne before, let alone know what to look for. Its the sort of experience you do once unless its your job. Over the week, we found the vehicle to be harbouring a number of faults which we reported upon our return of the vehicle to Admiral. To say that the response to our complaints fell on deaf ears is to put it mildly. It was even suggested that one of the faults was of our doing. The manager, a person known as 'Fran' sent us a very tacit reply to our complaints with no offer of recompense other than 15% of our next vehicle hire! As if we will be doing that from Spain. The faults were not minor. Third gear on the vehicle was virtually impossible to engage (really handy when traversing roundabouts in traffic) tail lift was in a dangerous condition, drivers window fell out, forward facing camera was not adhered to windscreen properly(kept falling off) and several other issues such as leaking fuel cap when tank full, straps missing from roller door and so forth. We ordered this vehicle no less than 5 weeks prior to collection so having informed Admiral we were travelling to Spain, foolishly in hindsight, expected the truck to be in tip-top condition. The fact that ALL the issues we complained about were totally dismissed as inconsequential is exasperating. The 'Fran' person (never met with her) sent an email that is tantamount to abusive and blames ourselves for all the problems. So if you are looking for customer service, DO NOT use Admiral Self Drive Van & Minibus hire of Maple Leaf Ind.Est, Walsall - not to be confused with any other company of the same name. It appears to be that their motto is " We've had your money and don't give a damn whether you've had a good experience or not. And don't bother to complain."
Sixt
PRE-PAID FUEL IS A MONEY GRABBING SCAM- DO NOT CHOOSE! Outside most Sixt centres there are petrol…read morestations, so it'll be very easy to find one and refuel before you return the vehicle you hired. However, they don't tell you this when they tout the benefits of pre-paying (including low stress and no hassle) and conveniently miss out that you won't get money back for anything you don't use). So, we hired a van and opted in for the pre-paid fuel, which totalled £116. When we returned the van we had used less than half so I called and asked about a refund, which I was told was possible, all I had to do was email. When I emailed I was told there was a service fee and refuelling fee which would total more than the amount we would be given (so over £58). This amount is disgusting, especially as we saw an employee drive the van we'd hired out of the centre, across the road to the petrol station, and refill it in about 5 minutes. Clearly nothing but a money grab and ridiculous that you can't get anything back, even if you barely used anything.
Where do I start I…read morehad hired a van for Monday 15th June and changed it online to Tuesday 16th which generated a code and accepted the change. I then received a call on Monday 15th June at approximately 10.30pm by a Mr Sharples at the Chester road Trafford branch asking where I was. I explained and he apologised for the mix up, but he will have to cancel the original booking and refund it and rebook another one. On tuesday 16th I went in to pick up the van and was informed that I need to pay a £250 deposit as I was being rebooked again (through no fault of mine) and the new cost of hire for the day which came to a total of £328.99. This was on top of the online rental that was cancelled by Mr Sharples. The cancelled online rental I was informed would take 5 days to receive back and the deposit up to 10 days. Initially I was not going to pay the extra insurance but as Mr Sharples had specifically said to me it was a brand new van, something just did not feel right when he said that and I decided to take it out luckily. I was given a new VW Crafter (5000 miles on the clock). I walked around with Mr Sharples, it was a quick walk around and in my negligence I did not thoroughly check the van. Mr Sharples spoke to me about the petrol cap and fuel (front passenger side) as he was showing me and I was paying more attention to what he was talking about rather than checking the van at this point. The next day I returned the van and Mr Sharples walked around to the van and almost with what I can only describe as a sixth sense went straight to the fuel tank and pointed out a very small dent (without a scratch on paintwork). He also then in his great wisdom decided to inform me that he had shown me the fuel tank and that I had clearly checked it. Mr Sharples also decided to inform / dictate to me that the previous day that he had stated that a car or third party parked along side could easily cause damage. I was therefore going to lose my excess of £75. I have worked in retail management for 17 years and foolishly fell for one of the oldest tricks in the book. Using distraction as a tool. Mr Sharples had distracted me when talking about fuel I was concentrating on him and not checking. I urge other customers please check very thoroughly and from angles for dents that can only be seen in certain light. Mr Sharples pointed out the dent from a distance from the back of the van at an angle. A very small dent without paintwork damage is easily missed up close especially when being cleverly distracted. The reason I am positive that the dent was already there is that although Mr Sharples in his great wisdom thought that he can put words in my mouth without knowing how and where I had spent the previous 24 hours with the vehicle. This was in relation to 3rd party damage which he reiterated to me when pointing out the dent. All that Mr Sharples knew was that I was driving to London and back. On the day of hire I drove straight to London at no point was I parked next to any vehicle. In London I backed onto a driveway where the vehicle remained until it was loaded. We left London at 7pm arrive in Manchester at 11pm. Upon arrival we backed up onto my drive way with only the nose sticking out. We even took off our iron gates to allow for more room so as not to scratch the doors when getting out. The van remained there overnight. In the morning I drove it back and fueled up around the corner at Tesco and up close I still did not notice the dent. I am absolutely certain that the dent on the fuel cap flap did not occur during my hire. Having worked in retail and dealing with people all the time I have learnt to take measure of individuals. I know I was tricked and I would urge anyone reading this please, please be careful especially at Trafford. I have not experienced this with sixt in London ever. I would be very interested to see if others have had similar experiences. Also would be interested if employees get commission / bonus on extra income as insurance and excesses cashed in especially with new vehicles. The way I see it Mr Sharples raked in an easy extra £95 at my expense. I will not be using sixt again. Salford van hire it is in future. The vehicle was a VW Crafter 35M registration, GJ15JXD
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